Vibhash (Kumar) M.
Dynatrace Consultant
Experience
Mar 2023 - Present
2 years 8 monthsSaudi Arabia
Dynatrace Consultant
Perfect Presentation
- Designing and implementing Dynatrace solutions for monitoring and managing the performance of complex IT environments.
- Providing technical expertise and guidance on implementing Dynatrace Autonomous Cloud (ACE) platform effectively.
- Training and enabling teams to use Dynatrace for cloud environment monitoring and optimization.
- Conducting regular reviews and assessments of cloud environments to identify improvement areas and provide actionable recommendations.
- Collaborating with DevOps teams to integrate Dynatrace Autonomous Cloud platform into existing processes and workflows.
- Developing strategies for leveraging Dynatrace AI-powered insights to improve performance and reliability.
- Proactively identifying potential issues and performance bottlenecks and addressing them before user impact.
- Participating in architecture and design discussions to ensure Dynatrace integration meets organizational requirements.
- Defining monitoring requirements and key performance indicators with stakeholders to measure implementation success.
- Configuring and customizing Dynatrace dashboards and reports to provide actionable insights for IT operations and development teams.
- Implementing best practices for deploying and maintaining Dynatrace in production environments, including alert and threshold setup.
- Troubleshooting and resolving Dynatrace monitoring issues, analyzing performance data to identify root causes and recommend solutions.
- Integrating Dynatrace with other monitoring tools and systems to ensure seamless data flow and correlation.
- Providing training and documentation for IT staff on Dynatrace best practices for performance data analysis and continuous improvement.
- Staying current with Dynatrace technology developments and best practices to enhance performance monitoring capabilities.
- Acting as a subject matter expert for Dynatrace, advising on third-party ITSM and plugin integrations (e.g., Jira, PagerDuty, ServiceNow, IBM MQ, DataPower, Oracle).
Nov 2019 - Nov 2022
3 years 1 monthJakarta, Indonesia
Senior Software Engineer
Wipro Limited
- Utilized and supported APM tools for core telco monolith and microservices applications in VM-based and containerized infrastructures.
- Migrated applications from tools (CA APM, Nimsoft, APPMON) to Dynatrace OneAgent platform.
- Architected Dynatrace solutions for various projects and provided implementation guidance.
- Configured and customized Dynatrace to meet monitoring and observability requirements.
- Trained and enabled teams on Dynatrace platform usage for cloud environment monitoring and optimization.
- Collaborated on leveraging Dynatrace AI insights for performance and reliability improvements.
- Installed and configured Dynatrace cluster, ActiveGates, and OneAgent across on-premise, AWS, and GCP environments.
- Implemented custom rule-based tagging, process grouping, transaction thresholds, dashboards, Management Zones, and alert profiles.
- Configured reports (e.g., SLA availability, heap utilization, API success rate, overall application performance).
- Instrumented Dynatrace DEM for Android and iOS mobile applications with real user monitoring and synthetic checks.
- Integrated Dynatrace with Splunk, Evolven, Grafana, and ServiceNow.
- Collaborated with developers to enhance application performance using observability data.
- Performed problem analysis and RCA using Dynatrace AI to achieve MTTI and MTTR goals.
- Engaged with application and testing teams to validate service levels during performance load testing.
- Led performance enhancement and process improvement initiatives across IT services.
- Reported metrics and performance data enterprise-wide and collaborated to implement efficiency improvements.
- Created SLO dashboards for application availability and success rates, ensuring deadline compliance.
- Coached teams to adopt Dynatrace for operational and performance enhancements.
Aug 2018 - Nov 2019
1 year 4 monthsNoida, India
Specialist
HCL Technologies
- Managed change processes (standard and normal) per ITIL standards and quality editing of incidents and tasks.
- Monitored application stack through Dynatrace OneAgent on SaaS platform.
- Gathered and implemented requirements from application owners via monitoring intake forms.
- Migrated ~250 applications to Dynatrace OneAgent from HP suite, Nimsoft, Wily, AppMon.
- Automated OneAgent installation using BladeLogic jobs after prerequisite checks.
- Installed OneAgent and ActiveGate proxies between agents and Dynatrace cluster.
- Configured synthetic and agentless monitoring, and implemented real user monitoring.
- Automated rule-based tagging using Smartscape and topology API in Dynatrace.
- Defined tags and metadata for hosts and monitored process groups.
- Implemented synthetic application monitoring through BSM and customized transaction thresholds.
- Generated reports via BPM servers at various locations and coordinated script parameter updates.
- Performed daily health checks for DPS and GW servers.
Jul 2016 - Jul 2018
2 years 1 monthGurugram, India
Dynatrace Administrator
Tata Consultancy Services
- Integrated Nimsoft with CASDM and catalog systems.
- Analyzed production and application logs to derive nonfunctional requirements and testable scenarios.
- Onboarded applications onto Dynatrace OneAgent and created custom dashboards and scheduled reports.
- Monitored network and storage devices and gathered requirements for traffic flow monitoring.
- Configured incident correlation, user access in Nimsoft, Dynatrace, and CASDM.
- Implemented Nimsoft monitoring servers and probes on Windows and Unix platforms.
- Configured alerts for CPU, disk, memory, availability, services, processes, and event logs.
- Streamlined alerts, queues, and QoS data preprocessing rules using NAS probes.
- Designed Nimsoft Unified Management Portal dashboards for PDF report generation.
- Managed client queries and generated reports per requirements.
- Prepared runbooks and SOPs for monitoring tools.
Feb 2013 - Jun 2016
3 years 5 monthsGurugram, India
Tools Administrator
Tata Consultancy Services
- Monitored approximately 10,000 servers and performed BAU health checks and troubleshooting.
- Resolved agent-based issues and configured alerts for server metrics and event logs.
- Streamlined alerts, queues, and QoS data processing rules.
- Configured application monitoring probes (SQL, Oracle, Cluster, IIS, NT services, network traffic, Exchange) and HA failover.
- Created and deployed super packages and managed NAS probe utilities and queues.
- Designed Nimsoft dashboards (UMP) for report generation in PDF format.
- Supported change requests and provided OVPM access for report retrieval.
- Managed application availability monitoring and dashboard creation in Dynatrace.
- Ensured Dynatrace monitoring health and coached teams on tool usage.
Summary
To work in pragmatic way in an organization where I can show my talent and enhance my skills to meet company goals and objective with full integrity and zest.
Skilled in IT Services Management that are includes multi-tools and best practise for IT Operational optimization and efficiencies. Experienced as leading monitoring team, implementation, and administration of multi tools such as application monitoring tools (Dynatrace, Appdynamics, New Relic ), Infra Monitoring (CA Broadcom, etc), Log Analytics (Splunk) and ITIL in many customer environment on Linux, Solaris and Windows Servers in various application technologies from customer in industry of Telecom, Insurance, Aviation, Medical and Banking with experienced history of total 10 years .
Languages
English
AdvancedHindi
AdvancedEducation
Oct 2008 - Jun 2012
SLIET, Longowal, Punjab
B.E. · Computer Science · Longowal, India · 70.04%
Certifications & licenses
Dynatrace Cloudops
Dynatrace Observability
Dynatrace Sales Specialist
AppDynamics
Dynatrace Associate & Professional
Dynatrace Associate Certification
Splunk 7.x Fundamentals Part 1&2 (eLearning)
1Z0-051 Oracle Database 11g: SQL Fundamentals I
ITIL V2
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