Eswar (Rao) R.

AI Agent Evaluation Specialist

Hyderabad, India

Experience

Dec 2019 - Jul 2025
5 years 8 months

AI Agent Evaluation Specialist

JP Morgan Chase

  • Implemented an Agentic AI solution using Smart Agentic SDK to automate deceased verification, replacing manual LexisNexis checks.

  • Built multi-agent workflows to cross-verify obituary and certificate data.

  • Designed a 10-point confidence model and automated decision routing, cutting manual review by 75% and boosting accuracy to over 90% through real-time API integration and compliance alignment.

  • Developed a RAG pipeline with FAISS vector search and AWS Bedrock Claude 3.7 to convert BRD rules into structured JIRA stories.

  • Integrated React and Flask architecture for seamless automation, improving story generation speed by 70% and consistency by 40%, and standardized backlog creation through LLM-based summarization.

  • Designed a TOPSIS-based ML model to trigger dynamic credit line increases using behavioral and risk data.

  • Built propensity models predicting six-month customer engagement with over 90% accuracy, automating credit decisions and improving timing precision by 35%.

  • Built a RAG-based conversational assistant using LangChain, OpenAI API, and ChromaDB for contextual document Q&A.

  • Implemented session-aware retrieval chains and deployed the application via Streamlit.

Jun 2017 - Jun 2019
2 years 1 month

Data Scientist

IBM

  • Developed a machine learning–driven renewal prediction model for the Enterprise Services team to proactively assess contract renewal likelihood before expiry.
  • Leveraged Logistic Regression, Random Forest, and ARIMA forecasting to identify key renewal factors and predict outcomes with over 90% accuracy.
  • Automated data preparation, feature selection, and visualization workflows in R, reducing manual analysis time by 40% and improving renewal forecasting precision by 25%.
  • Enabled data-backed client retention strategies through actionable analytical insights.
Aug 2015 - May 2017
1 year 10 months

Software Engineer 2 AI ML

Microsoft

  • Developed forecasting models to predict Windows activation trends using ARIMA, achieving over 90% accuracy.
  • Automated data preparation and visualization in R, reducing analysis time by 35% and improving sales forecasting precision by 20%.
Nov 2012 - Aug 2015
2 years 10 months

Senior Consultant Data Science

Deloitte

  • Developed a machine learning model to predict patients’ likelihood of disease risk using Decision Tree, Random Forest, and SVM algorithms.
  • Extracted and engineered features from Oracle SQL data.
  • Applied statistical analysis to detect patterns and anomalies.
  • Delivered actionable insights to clinical stakeholders, enabling data-driven preventive care decisions.
May 2008 - Oct 2012
4 years 6 months

Senior Software Engineer Data Science

HSBC

  • Built predictive AI/ML models for Liquidity Management Programs to assess and forecast customer risk and liquidity exposure using regression and classification techniques.
  • Designed and optimized models to evaluate transaction patterns, cash flow behaviors, and portfolio stability.
  • Enabled proactive risk mitigation, improved liquidity forecasting, and data-driven decision-making for financial planning and compliance.

Languages

English
Advanced

Education

Apr 1999 - May 2002

Andhra University

Bachelor of Science · Computer Science · Visakhapatnam, India

Certifications & licenses

Azure ML Udemy Academy

Certification In Artificial Intelligence & Machine Learning.

Coursera Certified PYTHON Programmer

Coursera

Leadership & Team Management

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