Ben (Basilio vieira) West
InfoSec Associate
Experience
InfoSec Associate
VIRTUS Data Centres
- Played a pivotal role in guiding the organization through regulatory audits, ensuring full compliance with industry standards including GDPR, ISO 27001, PCI-DSS, and SOC2 Type 2 audits
- Achieved nearly a 50% reduction in external auditing costs while enhancing and broadening the scope of the process
- Conducted comprehensive risk assessments and audits to identify vulnerabilities and mitigate potential threats, resulting in a 15% reduction in security incidents
- Collaborated cross-functionally with IT teams to enhance security protocols and deploy advanced monitoring tools, bolstering the company’s defense against cyber threats
- Provided training and awareness programs to staff members, fostering a culture of security and business continuity consciousness and promoting best practices across the organization
Lead Auditor
Bureau Veritas
- Delivered audits on ISO 27001 (Information Security)
- Delivered audits on ISO 22301 (Business Continuity)
- Delivered audits on BV Data Protection Scheme (GDPR)
- Delivered audits on ISO 37001 (Anti-Bribery)
- Delivered audits on ISO 55001 (Asset Management)
- Delivered audits on ISO 20000 (IT Service Management)
- Delivered audits on PCI-DSS and ISO 9001 (Quality Management Systems)
Developer
Blind Veterans UK
- Created a mobile app to bring thousands of members closer
- Implemented features to retrieve medical study results
- Provided emergency contact functionality
- Ensured data privacy was maintained throughout the app
Developer
Bespoke Builders Services
- Achieved 112-man hours/month (70%) savings on energy rating assessments preparation by automating information extraction from building models
- Freed assessors from a manual and error-prone process
Information Security Consultant
Methods Digital
- Helped clients design privacy and information security–oriented infrastructure (hybrid, public, and private)
IT Consultant
Independent
- Increased sales of a transport management solution by 1,200% through a bespoke mobile application with full end-to-end integration, enabling an online paperless process for delivery and transport tracking and cost management
- Developed and supported the implementation of IT strategy and processes for multiple organisations, including disaster recovery strategies, resulting in improved SLAs to best practice levels
- Worked with major telecoms such as SAPO (the largest Internet service provider in Portugal) as a project mentor and Vodafone Portugal on router testing
Consultant and Auditor
Santos Costa Solucoes Empresariais
- Performed gap analysis and internal audits to help small and medium enterprises manage information security and data protection risks towards ISO 27001 certification
- Defined customer-facing interfaces and improved internal processes to support strategic business relations
IT Manager / Information Security Manager
JMDO Despachantes
- Defined and implemented ISO 27001–oriented policies and controls and made progress towards ISO 27001 certification
- Enabled cost reductions that allowed competitive bids, winning long-term clients such as Mercedes-Benz and Mitsubishi by automating the motor vehicles registration process in Portugal
- Defined the IT systems and strategy for the company and managed the IT support team, continuously improving service levels and guaranteeing the ability to recover from disasters
- Improved communication inside the company with an intranet portal including document management systems to support the quality and information security management systems (ISO 9001 and ISO 27001)
Summary
Compliance Specialist with 15+ years of experience in ISO standards (ISO 27001, ISO 22301, ISO 20000), privacy, and risk management. Proven record in reducing audit costs and enhancing compliance program scope, with SC Clearance through 2027. Expert in privacy, regulatory audits, and operational resilience, with experience managing compliance across IT and business operations. Strong communicator with a keen ability to liaise between technical and executive teams to drive compliance and continuous improvement.
Originating from a developer background evolving to architect comprehensive IT strategies and leading teams to execute them effectively. My journey reflects a commitment to continuous learning and professional development, underscored by my experience as ISO 27001 Lead Auditor, and ISO 22301.
Languages
Education
Escola Secundaria Santa Maria
Portugal
Universidade Autonoma de Lisboa
BSc Information Technology Management for Business · Information Technology Management for Business · Lisbon, Portugal
Escola Secundaria Ferreira Dias
Major in Electrical Engineering · Electrical Engineering · Agualva-Cacém, Portugal
Certifications & licenses
Amazon AWS Certified Developer Associate
BV Data Protection Scheme (GDPR) - Lead Auditor certification
ISO 20000 – IT Service Management Lead Auditor certification
ISO 22301 – Business Continuity MS Lead Auditor certification
ISO 27001 – Information Security MS - Lead Auditor certification
ISO 37001 – Anti-Bribery MS Lead Auditor certification
ISO 55001 – Asset MS Lead Auditor certification
ISO 9001 – Quality MS Lead Auditor certification
TISAX Assessment / ENX Association - Auditor certification
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