- Establishment of a future O2C standard process in S/4 HANA for a retail customer with a focus on O2C integration and planned handling of the merchandise management system
- Existing merchandise management system for trade goods will continue to be used for all logistical processes and is not in scope.
- Definition of requirements for interfaces
- Process definition and harmonization: establishment of company-wide standard processes in S/4 and in O2C process integration for the affected areas/companies (B2C, B2B, B2G)
- O2C integration: definition of the level of integration of third-party systems:
- Best possible compliance with legal reporting and documentation requirements
- S/4 as the leading system for executing intercompany transactions
- Invoice flow and billing
- Pricing conditions
- Rebates
- Contracts
What should be done for the topics within the explore phase?
- Preparation and execution of the Fit-to-Standard workshops (incl. setting up a prototype in the sandbox system for the workshops)
- Documentation of the results of the Fit-to-Standard workshops in a BPML up to level 5
- Documentation of gaps/requirements
- Process design / documentation of functional concepts (Confluence + Signavio)