Project details
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Business Analyst for Insurance Digitization (m/f/d)
Typical tasks:
- Analyze existing insurance processes and identify digitization potential
- Gather and document business requirements together with the business departments
- Create solution concepts for digital transformation (including process modeling and cost-benefit analyses)
- Act as a liaison between business and IT: translate requirements into technical designs and support implementation
- Support project management in planning and rolling out new digital solutions (agile methods like Scrum/Kanban)
Relevant tools & technologies: BPMN modeling tools (e.g. Visio, Signavio), requirements management (Jira, Confluence), knowledge of common insurance IT systems, MS Office
KPIs & metrics: meeting project milestones and budgets, reducing process cycle times, improving customer satisfaction/user acceptance, cutting manual efforts through automation
Challenges: coordinating diverse stakeholders in the insurance environment (business units, IT, regulators), integrating new digital solutions into legacy systems, handling regulatory requirements and data protection, change management and user adoption
Deliverables: comprehensive requirements documents and process models, detailed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for updated processes
Lessons learned: early involvement of all stakeholders makes it easier to carry out digitization projects; iterative, agile approaches allow flexible adjustments; deep industry knowledge (products, regulations) is crucial to design effective digital solutions
Celonis Process Analyst (m/f/d)
The ProMi Squad (Process Mining) project aims to provide a transparent, end-to-end view of the entire ordering process in the portals area. Relevant data sources, from order placement to activation, are brought together for this purpose. The holistic view of the end-to-end process enables identification of process deviations and optimization potentials. Key milestones of the project include connecting the required data sources, building self-service reports, and implementing automated alerts for deviations in the process flow. The challenge is the technical and functional integration of heterogeneous systems and data streams to ensure consistent monitoring and control of the ordering process.
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Service Description
- Analysis and documentation of requirements in the omnichannel area using requirements management tools and structured collection methods
- Functional and technical analysis of existing data sources and ETL processes using database tools
- Capturing and evaluating the existing interfaces between source and target systems based on technical documentation
- Advising on the technical integration of defined data sources into the Celonis environment, taking into account the tools used: Celonis EMS, Data Pool, and Data Push API
- Creating technical queries and representations for process visualization based on the available platform features (Celonis PQL, Studio)
- Using system functions for visualization and analysis of existing business processes (via the Celonis Process Explorer)
- Providing functional advice on technical interfaces, data provisioning, and system requirements
IT project manager with insurance mathematics expertise (m/f/d)
- IT project manager activities
- Interface/bridge function between business and technology, and thus also the required specialized domain knowledge.
New
Consultant for Process Management and Data Analysis (m/f/d)
A company is seeking support for a project aimed at transparently mapping the overall ordering process in the Portals area. The goal is to combine relevant data sources from order to activation to enable a holistic view of the end-to-end process. This should facilitate the identification of process deviations and optimization potentials.
Key project milestones include connecting the required data sources, building self-service reports, and implementing automated alerts for deviations in the process flow. The challenge lies in the technical and professional integration of heterogeneous systems and data flows to ensure consistent monitoring and control of the ordering process.
- Analysis and documentation of requirements in the Omnichannel area using requirements management tools and structured collection methods
- Professional and technical analysis of existing data sources and ETL processes using database tools
- Recording and evaluation of existing interfaces between source and target systems based on technical documentation
- Consulting on technical integration of defined data sources into the Celonis environment considering the tools used (Celonis EMS, Data Pool and Data Push API)
- Creation of technical queries and representations for process visualization based on provided platform functions (Celonis PQL, Studio)
- Use of system-side functions for visualization and analysis of existing business processes (via Celonis Process Explorer)
- Professional consulting on technical interfaces, data provision and systemic requirements
Process and consulting for Asset PnL (m/f/d)
We are looking for an experienced consultant for a process and project initiative in Asset P&L (Profit and Loss) at a leading international financial services provider.
- Typical responsibilities in this role:**
- Analyze and document existing end-to-end P&L processes for various asset classes (e.g. equities, fixed income, derivatives).
- Identify weaknesses, risks, and inefficiencies in data collection, processing, and reporting.
- Design and plan optimized target processes for P&L calculation and attribution.
- Prepare functional specs and business requirements for adapting or implementing IT systems (e.g. P&L engines, data warehouses).
- Manage project implementation of new processes and tools, including milestone planning, stakeholder management, and test coordination.
- Develop control mechanisms to ensure data quality and consistency.
- Create training materials and lead workshops for business units (trading, controlling, risk).
- Relevant technologies, tools, or methods:**
- Advanced Analytics: MS Excel (Pivot, Power Query, VBA), SQL.
- Business Intelligence: Tableau, Power BI, Qlik.
- Project Management: Jira, Confluence, MS Project.
- ERP/Finance Systems: SAP FI/CO, Oracle Financials, or industry-specific asset management platforms.
- Methods: Business Process Model and Notation (BPMN 2.0), agile project management (Scrum/Kanban).
- Typical KPIs or success metrics:**
- P&L cycle time reduction: target >25% efficiency gain.
- Reduction of manual correction entries: target >50% decrease through process automation.
- Data quality index: increase first-time-right data acceptance rate to >99%.
- Efficiency ratio (cost-to-income): demonstrate a positive impact on lowering the ratio.
- User adoption rate: >80% acceptance of new processes/tools by business units after 3 months.
- Key challenges, risks, or specifics:**
- Heterogeneous system landscape and inconsistent data sources (data silos).
- High complexity of financial products and valuation models.
- Resistance to process changes within business units (change management).
- Ensuring compliance with regulatory requirements (e.g. IFRS 9, BCBS 239).
- Time- and budget-critical execution during ongoing operations.
- Deliverables:**
- Milestone 1: Completed current-state analysis and process documentation.
- Deliverable 1: Detailed analysis report including risk and gap assessment.
- Milestone 2: Finalized target concept and Business Requirements Document.
- Deliverable 2: Implementation roadmap and project plan.
- Milestone 3: Successful user acceptance test (UAT) of the new process/tool.
- Deliverable 3: Acceptance minutes, training materials, and project closure report.
Customer Service Expert in the Energy Sector (m/f/d)
- Carrying out and handling switching processes (supplier change, new setup, move-in/move-out)
- Independently handling clarification cases with analysis of rejection reasons and follow-up
- Supporting market communication and related areas (e.g., meter reading, billing) at least at 2nd-level support
- Ensuring smooth operations within energy industry processes
TECH Senior Project Manager (m/f/d) (9685)
Project description
As part of the implementation and optimization of the **Multi Domain Orchestration and Inventory (MDOI)** tool in the mobile transport domain (B2X), the focus is on planning, setup, commissioning, management, and optimization of several thousand fixed and mobile network devices. The application allows the selection and configuration of suitable devices and technologies for their efficient use to achieve maximum network coverage and customer satisfaction. Efficiently managing these projects and processes while increasing automation requires the use of the MDOI software solution.
Description of services without personal reference
- **IT Project Management**: Creating software rollout and migration plans for the application's two-month releases of MDOI, based on Blueplanet, considering all relevant dependencies using JIRA and stakeholder management
- **Design Management**: Planning and creating all relevant designs, as well as reviewing them in the Multi Domain Orchestration and Inventory (MDOI) tool for the transport networks area, as an implementation description of the requirements using JIRA and Confluence
- **Stakeholder Management**: Developing and executing communication measures for software changes based on the created designs, checking whether the requirements are fully covered by the designs, including preparing documentation for management using Microsoft Outlook, Microsoft Teams, and JIRA
Consultant (m/f/d) - Core Banking System Temenos T24
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A company is looking for an experienced MES consultant specializing in MPDV’s Hydra X to help expand the system to more sites.
The system is already live at one location and now needs to be scaled further.
The role includes supporting the introduction of new features or system versions, implementing system customizations and optimizations based on production requirements, and overseeing the rollout. The consultant will work closely with internal teams and external service providers to quickly identify and resolve issues in the MES system.
- Support the introduction of new features or system versions
- Implement system customizations and optimizations based on production requirements
- Assist with rolling out to additional sites
- Quickly identify and resolve issues in the MES system
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A company is looking for an experienced expert with in-depth knowledge of License Manager, Inventory Server, and Integration Manager. The goal of the project is to optimize existing systems, integrate them, and ensure all processes run smoothly and efficiently.
In this role, the expert will work closely with internal teams to analyze requirements, implement solutions, and monitor the systems.
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- Analyzing and optimizing existing systems (License Manager, Inventory Server, Integration Manager)
- Integrating new processes and tools
- Collaborating with internal teams on requirements analysis
- Ensuring system efficiency and security
- Documenting and training the teams
Interim Project Manager (m/f/d) for Digitalization in Healthcare
Management of a strategic digitalization project in a hospital network, e.g. the implementation of a new hospital information system (HIS) or an electronic patient record (ePA) according to KHZG.
- **Typical tasks:**
- Overall responsibility for project planning, control, and monitoring (time, budget, quality).
- Management of the interdisciplinary project team.
- Requirements, risk, and stakeholder management.
- Planning and management of change management and rollouts.
- Ensuring compliance with regulatory requirements (KHZG, GDPR).
- **Relevant technologies, tools & methods:**
- HIS systems (Orbis, iMedOne), ePA solutions.
- Standards: HL7, FHIR.
- Methods: PRINCE2, PMI/PMBOK, agile/hybrid.
- Tools: MS Project, Jira, Confluence.
- **Typical KPIs & success metrics:**
- KHZG compliance, user adoption rate (>85%), process efficiency, milestone adherence.
- **Key challenges & risks:**
- High process complexity, intensive stakeholder management, interoperability, data security.
- **Deliverables:**
- Project plan, status reports, requirements specification, change concept, cutover plan, project closure report.
Network and Project Manager (m/w/d)
A company is looking for an experienced network and project manager who brings expertise in connecting devices and their interfaces as well as solid knowledge of modern networking technologies. The project's goal is to optimize and further develop network solutions, especially in enterprise WLAN and RADIUS/EAP-TLS. The candidate will play a key role in project and team management, preferably in an agile environment, and will ensure cross-team coordination.
- Developing and implementing solutions for connecting devices and their interfaces (HTTP/REST)
- Optimizing and managing enterprise WLAN/RADIUS/EAP-TLS networks
- Leading and directing projects and teams, preferably in an agile environment
- Coordinating between different teams and stakeholders
- Applying and advancing modern networking technologies such as IEEE 802.11/WiFi
IT Consultant for Business Intelligence Migration (m/f/d)
As part of developing the reporting and analytics capabilities in Business Continuity Management (BCM), the existing BI landscape is being migrated from Tableau to Microsoft Power BI. The goal is to build a future-proof, scalable data warehouse that provides a consolidated data foundation for company-wide analyses. At the same time, existing reporting functionalities and automations in the HiScout standard software should be analyzed and adjusted to meet new requirements.
- **Consulting**: Advising on the architecture and setup of a data warehouse based on Microsoft technologies (SQL Server, Power BI)
- **Migration**: Advising on migrating existing reports and dashboards from Tableau to Power BI
- **Data Analysis**: Analyzing existing data sources and designing suitable ETL workflows
- **Automation**: Connecting and automating data sources
- **Requirements Analysis**: Conducting requirements analysis and creating technical concepts for reporting adjustments in HiScout
- **Reporting**: Implementing and testing reporting adjustments in HiScout
- **Documentation**: Quality assurance and documentation of work performed
- **Training**: Advising on creating training materials and transferring know-how to internal teams
Project Manager in the Power Plant or Energy Industry with Civil Engineering Background (m/f/d)
A company is looking for an experienced project manager with a civil engineering background for the power plant or energy industry. The goal of the project is to lead the planning, coordination and implementation of construction projects in the energy and power plant sector. The role requires close collaboration with interdisciplinary teams to ensure that projects are completed on time and within budget. It is explicitly stated that construction managers are not being sought.
Main tasks:
- Leading and monitoring construction projects in the power plant or energy industry
- Coordinating between various departments and external partners
- Ensuring compliance with safety and quality standards
- Creating and tracking project plans and budgets
- Identifying and solving technical challenges
- Reporting to stakeholders and management
Senior Frontend Engineer - Low-Code Platform (React, TypeScript, SAP) (m/f/d)
To support the ongoing development of an innovative low-code platform, we are looking for a highly qualified Senior Frontend Engineer. The platform lets customers build complex business applications with minimal coding effort, with seamless integration into existing SAP ecosystems being mission-critical.
- Typical responsibilities: Designing, architecting, and implementing sophisticated, reusable frontend components and modules using React & TypeScript. Ensuring high code quality through code reviews, unit tests, and E2E tests. Optimizing the platform’s performance for a smooth user experience. Collaborating closely in an agile Scrum team with product owners, UX/UI designers, and backend developers to deliver the product roadmap. Connecting SAP backend systems via REST and OData APIs.
- Relevant technologies/tools: React, TypeScript, React Hooks, state management (e.g. Redux Toolkit, Zustand), SAP Business Technology Platform (BTP), UI5 Web Components, Storybook, Jest, React Testing Library, Cypress, Git, Jira, CI/CD.
- KPIs/Success metrics: Time-to-market for new platform features, Lighthouse performance score (>90), component reusability rate, 25% reduction in reported frontend bugs per quarter, user adoption rate.
- Key challenges: Finding the right balance between abstraction (low-code) and flexibility (custom client requirements). Ensuring scalability and maintainability of the frontend architecture in a fast-growing product. Guaranteeing compatibility with various SAP system versions.
- Deliverables: Implemented and tested features according to user stories, extended and documented component library (in Storybook), technical architecture documentation, sprint acceptance reports.
- Best practices: Applying clean code principles and design patterns (e.g. Atomic Design), building a comprehensive testing strategy, proactive team communication.
New
IT Project Manager for Hospital Environment (m/f/d)
We are looking for an experienced IT project manager to oversee and execute IT projects in the hospital environment. The goal is to implement various digitalization and infrastructure projects (e.g. KIS migration, medical technology integration, ISMS implementation, or TI components) on time, within budget, and with assured quality.
In this role, the project manager takes full responsibility for planning, controlling, and delivering the projects and acts as the interface between IT, business units, and management.
- Overall responsibility for planning, control, and execution of IT projects in a clinical setting
- Coordination of internal and external stakeholders, including the IT department, medical staff, service providers, and manufacturers
- Ensuring compliance with time, budget, and quality requirements
- Preparing project plans, status reports, decision papers, and presentations
- Risk management, resource planning, and escalation management
- Managing acceptance and testing procedures, including documentation
- Supporting preparation for KHZG or NIS2 relevant measures
- Acting as an interface between IT, business units, and management
Construction Manager Electrical Engineering (m/f/d)
- Construction management for the installation of electrical systems in the context of a grid connection project
- Ensuring compliance with budget, time and quality targets as well as all relevant legal requirements
- Reviewing technical documents such as construction plans, material lists and performance certificates
- Coordinating and communicating with subcontractors, suppliers and project stakeholders
- Interface management and ensuring a smooth project process
Site Manager Control Systems / Electrical Engineering (m/f/d)
A company is looking for a specialist site manager in electrical engineering as well as a specialist site manager for control systems (Siemens T3000) for a demanding project. The goal of the project is the technical supervision and control of the control system interfaces of the existing plant during the integration of the new plant, as well as ensuring quality and contract compliance during the construction and commissioning phase.
The role requires intensive coordination and monitoring of interfaces with construction planning due to the size of the project. The site manager will work closely with control system specialists, planners, experts, and contractors to ensure the successful implementation of the project.
Main responsibilities:
- Technical supervision of the control system interfaces of the existing plant during the integration of the new plant
- Technical management of control system specialists, planners, experts, and contractors
- Creation of discipline-specific and project phase–dependent documents
- Participation in project meetings and negotiations
- Technical management of quality assurance and quality control during the construction and commissioning phase
- Advising on control system commissioning
- Technical coordination with planning engineers on quality monitoring tasks
- Monitoring contract compliance and conducting quality inspections
- Participation in safety meetings and implementation of measures to address identified deficiencies
ABB Control System Specialist (m/f/d)
For a project in the power plant environment, a freelance specialist for the migration and adaptation of the ABB 800xA control system is needed at short notice.
- Typical tasks in this role:**
- Implementation of programming and commissioning with the ABB 800xA process control system.
- Migration of existing control system logic to the new system version, including adaptation of controllers and I/O modules.
- Creation and adjustment of process graphics, operator interfaces, and alarm management configurations.
- Execution of system tests, error analysis, and performance optimizations to ensure plant availability and control capability.
- Technical support for operations staff during commissioning and ramp-up phases.
- Preparation and maintenance of technical documentation (functional diagrams, configuration descriptions, test reports).
- Close cooperation with process engineering, electrical engineering, and the plant operator.
ServiceNow Middlelayer Developer (m/f/d)
We are looking for a developer specialized in the middlelayer level to further develop a complex ServiceNow platform. The focus is on implementing business logic, integrations, and processing data between the frontend and backend systems.
- **Typical tasks:**
- Designing and developing server-side business logic in ServiceNow using Business Rules, Script Includes, and Workflows.
- Designing, implementing, and maintaining REST- and SOAP-based integrations to third-party systems (e.g. SAP, Jira, HR systems) via IntegrationHub or custom scripts.
- Developing and optimizing data flows and transformations within the platform.
- Analyzing and optimizing performance of server-side scripts and database interactions.
- Ensuring platform stability and security through robust, error-resistant coding.
- **Relevant technologies, tools, or methods:**
- ServiceNow platform: in-depth knowledge of the Glide API (GlideRecord, GlideSystem), server-side scripting (JavaScript ES5).
- Integrations: IntegrationHub (Spokes), REST/SOAP API Explorer, JSON, XML.
- Automation: Flow Designer, Workflow Editor.
- Development tools: ServiceNow Studio, VS Code with ServiceNow plugins.
- Methodology: Agile (Scrum), use of Update Sets and Application Scopes for deployment.
- **Typical KPIs or success metrics:**
- Transaction response times for critical middlelayer processes.
- Error rate in API calls and integrations (< 1%).
- Success rate of automated workflows.
- Code complexity (e.g. measured via SonarQube integration).
- Adoption rate of new features enabled by the middlelayer.
- **Key challenges, risks, or specifics:**
- Complexity of dependencies between different ServiceNow modules and external systems.
- Ensuring scalability under high transaction volumes.
- Debugging asynchronous processes and integrations.
- Adhering to ServiceNow best practices to maintain the platform's upgradeability ("out-of-the-box" vs. customization).
- **Concrete deliverables:**
- Implemented and tested Script Includes and Business Rules.
- Fully configured and documented integrations in IntegrationHub.
- Technical documentation of the developed logic and data flows.
- Completed Update Sets, ready for deployment to production.
- **Lessons learned/best practices:**
- Encapsulate reusable logic in Script Includes instead of duplicating it across multiple Business Rules.
- Prefer asynchronous Business Rules for long-running operations to avoid blocking the user experience.
- Use Flow Designer over the classic Workflow Editor for new automations.
Frontend developer to HR platform with Angular experience
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Consultant for tariff optimizations & portfolio management (m/f/d) (9379)
Industry
Telecommunication
Areas
Business Intelligence
Customer Service
Information Technology (IT)
Project info
- Period01.04.2025 - 30.06.2025
- Capacityfrom 95%
- Daily rate800 - 820€
- LocationMunich, Germany
- Languages Essential:
- German(Advanced)
Desirable:- English(Advanced)
- German
- Remotefrom 95%
Description
The project is carried out at a leading telecommunications company and aims to modernize the technical system landscape and operating model. The goal is to improve the customer experience and service quality in the mobile postpaid area, shorten time-to-market for new products, and reduce operating costs.
The focus is on the development and implementation of powerful product catalog, order management, and CRM/CIM systems that enable more efficient and customer-friendly operations. In addition, central processes for customer value management and tariff advice (Best-Tariff-Advice) are optimized and transformed for the new system landscapes.
Specific tasks & services:
- Advising the specialist teams (Portfolio Planning & Scoping Team, Tribes, Product Owner) on mobile postpaid retention and the regulatory Best-Tariff-Advice process in the telecommunications industry.
- Analyzing existing value management and Best-Tariff-Advice functionalities in the current systems and identifying optimization opportunities.
- Developing optimization proposals for customer value management and tariff advice in the existing systems to enable more efficient customer retention before migrating to the new target systems.
- Providing technical and subject matter advice on defining requirements for value management and Best-Tariff-Advice logic in the future CRM and order management systems.
- Reporting and analyzing relevant KPIs in both the old and new systems using Jira, Confluence, and Excel.
- Supporting the development of new KPIs, reports, and processes for mobile postpaid value management and the Best-Tariff-Advice process in the new systems.
Requirements
- Experience in the telecommunications industry, especially with postpaid tariffs and customer retention measures.
- Solid knowledge of CRM strategies and measures, particularly in mobile postpaid retention.
- Experience with Best-Tariff-Advice processes and their regulatory requirements.
- Understanding of customer value management and data-driven decision making, especially regarding tariff optimization.
- Knowledge in analyzing and optimizing existing customer processes to increase loyalty and reduce churn rate.
- Experience with order management and CRM/CIM systems, preferably Salesforce and Adobe Experience Manager (AEM).
- Experience with system migrations and transformation projects, especially when introducing new telecom IT systems.
- Proficiency with agile methods (Scrum, SAFe) and tools like Jira and Confluence.
- Experience in requirements analysis and process definition for customer-facing IT systems in telecommunications.
- Excellent communication and stakeholder management skills to collaborate effectively with various teams (e.g., Product Owner, developers, business units).
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