Project details
Recommended projects
Business Analyst – SAP S/4HANA Output Management (m/f/d)
Senior Project Manager Customer Interaction
CRM Manager (m/f/d)
ERP-Transformation Manager (m/w/d)
Project Manager Brand Guardianship (m/f/d)
IT Project Manager ServiceNow (Senior)
Expert for Setting Up a Call Center
Project Manager Magazines / Magazine Production (m/f/d)
Project Manager/Account Manager (Senior to Director) (m/f/d)
Product Manager POS / Cash Register Systems (m/f/d)
AI Agent Evaluation Analyst (m/f/d)
Project Partner Sales Manager (m/f/d) / Financial Services / ISV
Cyber Risk Consulting (Senior Level)
AI Agent Evaluation Analyst
Sales Manager for a media company (m/f/d)
Fullstack Data Platform Developer & Architect (m/f/d)
Fullstack Engineer (m/f/d)
Freelance E-Engineer (m/f/d)
AI Consultant - Machine Learning (m/w/d)
AI Consultant for Vibe Coding (m/w/d)
Freelance Statistics Expert with Python Experience (m/f/d)
AI Evaluation Consultant (m/w/d)
Freelance Mechanical Engineer with Python Experience (m/w/d)
AI Consultants - Data Science (m/w/d)
Adobe Experience Cloud Consultant (m/f/d)
Freelance Civil Engineer with Python Experience (m/f/d)
Senior Web Developer (m/f/d)
Electronics Technician (m/f/d)
Account Manager B2B for a media company (m/f/d)
Freelance Editor (m/f/d)
Frontend developer to HR platform with Angular experience
Time's up! We are no longer accepting applications.
Requirements Manager for CRM System (m/f/d)
Project info
- Period01.04.2025 - 30.06.2025
- Capacityfrom 95%
- Daily rate700 - 800€
- LocationMunich, Germany
- Languages
- German(Advanced),
- English(Advanced)
- German
- Remotefrom 95%
Description
The transformation program shapes the technical landscape and operating model to enable an improved customer experience, faster time to market and reduced TCO by developing and implementing new modern product catalog, order management and CRM/CIM systems.
The service ensures all processes before and during a product or contract activation run smoothly. It is specifically delivered in the Lead to Order (L2O) stream. This includes all activities that turn a potential customer (lead) into an accepted offer or sale. These include tasks such as lead generation, qualification, proposal creation, negotiations and closing the sale.
Description and detailing of requirements for new features, including functional aspects in tools like Jira and Confluence.
Identification and assessment of dependencies, risks and their impact on existing systems and components.
Business consultation of the Product Owner (PO) and Area Product Owners (APO) in selecting and planning features for upcoming planning intervals.
Planning and management of the blueprinting process, taking into account open tasks from previous planning rounds.
Coordination of dependencies, solution approaches and risks within teams as well as between internal and external requirements teams. Documentation and compliance with standards:
Creation and maintenance of documents, especially in the area of data protection and IT security, considering all relevant legal and security requirements
Review of blueprint artifacts.
Approval of test cases, test steps and E2E tests.
Ensuring launch readiness of the features.
Requirements
Must have Skills / A-Skills:
- Process management
- IT transformation
- Requirements management
- Feature blueprinting
- Jira, Confluence
- Agile methods (Scrum, SAFe, Kanban)
Nice to have Skills / B-Skills:
- Project management
- Lead management, risk analysis
- Documentation
- Stakeholder management
- Telecommunications