- Establishment of a future O2C standard process in S/4 HANA for a retail customer with a focus on O2C integration and planned handling of the merchandise management system
- The existing merchandise management system for trade goods will still be used for all logistics processes and is out of scope.
- Requirements definition for interfaces
- Process definition and harmonization: Establish company-wide standard processes in S/4 and in O2C process integration for the areas/entities involved (B2C, B2B, B2G)
- O2C integration: Definition of the level of integration of third-party systems:
- Best possible compliance with legal reporting and documentation obligations
- S/4 as the leading system for executing intercompany transactions
- Billing flow and invoicing
- Price conditions
- Rebates
- Contracts
What should be done for these topics during the Explore phase?
- Preparation and facilitation of Fit To Standard workshops (including building a prototype in the sandbox system for the workshops)
- Documentation of the results of the Fit To Standard workshops in a BPML up to level 5
- Documentation of gaps/requirements
- Process design and documentation of functional concepts (Confluence + Signavio)