Mykyta Shutenko

PySpark Big Data Developer

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Kraków, Poland

Experience

Nov 2024 - Present
1 year 3 months
Kraków, Poland

PySpark Big Data Developer

3Qcode

Mar 2024 - Nov 2024
9 months
Kraków, Poland

Data Analyst

Zuora

  • Implemented automation in Tableau to optimize and enhance the efficiency of reporting processes
  • Developed error-prevention algorithms to minimize errors in commission calculations, salary computations, and other data inputs
  • Automated 5–7 critical processes for the People and Finance teams, enhancing productivity and operational accuracy
  • Provided key insights into regional salary trends and supported the recruitment team in identifying suitable potential employees
  • Led the complete migration from Tableau to Looker, streamlining data visualization and analysis capabilities
  • Created and implemented a customer health assessment system to proactively detect and address potential areas for improvement, aiming to reduce client churn
  • Implemented a robust ticket generation system using Jira and Zendesk, improving interdepartmental collaboration and customer service response times
  • Applied dbt technology to optimize existing database tables, enhancing data processing speed and reliability
  • Developed a process to identify and prevent common errors in raised Jira tickets, ensuring higher accuracy and efficiency in issue tracking and resolution
  • Took on a leadership role in multiple customer-centric projects, demonstrating strong project management skills and a commitment to enhancing customer satisfaction
Aug 2021 - Mar 2024
2 years 8 months
Kraków, Poland

Junior Data Analyst

Zuora

Apr 2021 - Aug 2021
5 months
Kraków, Poland

Product Data Analyst

Zuora

  • Developed an automation process linking Salesforce to Zuora and NetSuite to automate contract-related workflows
  • Enabled tracking of customer consumption and key metrics to identify upsell opportunities and reduce churn
  • Spearheaded the transition of contract data storage from physical PDFs and Word files to a digital, centralized system
  • Identified contract data inconsistencies to ensure high data quality across accounts and create a clear view of client potential
Oct 2020 - Feb 2021
5 months
Kraków, Poland

System Engineer

UBS

  • Migrated on-premises infrastructure, including VMs, to the Azure cloud
  • Automated migration tasks using PowerShell scripting to improve efficiency
  • Authored technical documentation about the migration process
  • Analyzed current technology and developed steps and processes for cloud migration and integration
  • Analyzed XLSX and CSV files using the Python pandas library
  • Used Python to automate processes and integrate with PowerShell scripts
Jul 2019 - Aug 2019
2 months
Poland

Sales Department

Codewise.com

  • Generated new qualified leads and facilitated meetings between sales managers and prospects
  • Conducted high-level qualification of leads
  • Recorded detailed information in the sales CRM
  • Reached out to prospects through email, LinkedIn, and other messaging tools
  • Researched and kept current on lead generation methodologies and technologies
  • Filtered, qualified, and distributed inbound leads captured from the Voluum/Zeropark website or other marketing campaigns

Languages

Russian
Native
Ukrainian
Native
English
Advanced
Polish
Advanced

Education

Oct 2018 - Jun 2022

Andrzej Frycz Modrzewski Krakow University

Bachelor of Engineering · Computer Science · Kraków, Poland

Certifications & licenses

Microsoft Certified: Azure Fundamentals

Microsoft

Moving To The Cloud

The University Of Melbourne

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