Mykyta Shutenko
PySpark Big Data Developer
Experience
Nov 2024 - Present
1 year 3 monthsKraków, Poland
PySpark Big Data Developer
3Qcode
Mar 2024 - Nov 2024
9 monthsKraków, Poland
Data Analyst
Zuora
- Implemented automation in Tableau to optimize and enhance the efficiency of reporting processes
- Developed error-prevention algorithms to minimize errors in commission calculations, salary computations, and other data inputs
- Automated 5–7 critical processes for the People and Finance teams, enhancing productivity and operational accuracy
- Provided key insights into regional salary trends and supported the recruitment team in identifying suitable potential employees
- Led the complete migration from Tableau to Looker, streamlining data visualization and analysis capabilities
- Created and implemented a customer health assessment system to proactively detect and address potential areas for improvement, aiming to reduce client churn
- Implemented a robust ticket generation system using Jira and Zendesk, improving interdepartmental collaboration and customer service response times
- Applied dbt technology to optimize existing database tables, enhancing data processing speed and reliability
- Developed a process to identify and prevent common errors in raised Jira tickets, ensuring higher accuracy and efficiency in issue tracking and resolution
- Took on a leadership role in multiple customer-centric projects, demonstrating strong project management skills and a commitment to enhancing customer satisfaction
Aug 2021 - Mar 2024
2 years 8 monthsKraków, Poland
Junior Data Analyst
Zuora
Apr 2021 - Aug 2021
5 monthsKraków, Poland
Product Data Analyst
Zuora
- Developed an automation process linking Salesforce to Zuora and NetSuite to automate contract-related workflows
- Enabled tracking of customer consumption and key metrics to identify upsell opportunities and reduce churn
- Spearheaded the transition of contract data storage from physical PDFs and Word files to a digital, centralized system
- Identified contract data inconsistencies to ensure high data quality across accounts and create a clear view of client potential
Oct 2020 - Feb 2021
5 monthsKraków, Poland
System Engineer
UBS
- Migrated on-premises infrastructure, including VMs, to the Azure cloud
- Automated migration tasks using PowerShell scripting to improve efficiency
- Authored technical documentation about the migration process
- Analyzed current technology and developed steps and processes for cloud migration and integration
- Analyzed XLSX and CSV files using the Python pandas library
- Used Python to automate processes and integrate with PowerShell scripts
Jul 2019 - Aug 2019
2 monthsPoland
Sales Department
Codewise.com
- Generated new qualified leads and facilitated meetings between sales managers and prospects
- Conducted high-level qualification of leads
- Recorded detailed information in the sales CRM
- Reached out to prospects through email, LinkedIn, and other messaging tools
- Researched and kept current on lead generation methodologies and technologies
- Filtered, qualified, and distributed inbound leads captured from the Voluum/Zeropark website or other marketing campaigns
Languages
Russian
NativeUkrainian
NativeEnglish
AdvancedPolish
AdvancedEducation
Oct 2018 - Jun 2022
Andrzej Frycz Modrzewski Krakow University
Bachelor of Engineering · Computer Science · Kraków, Poland
Certifications & licenses
Microsoft Certified: Azure Fundamentals
Microsoft
Moving To The Cloud
The University Of Melbourne
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