Mykyta Shutenko - Big Data Developer

Kraków, Poland

Experience

Nov 2024 - Present

7 months

Kraków, Poland

Big Data Developer

3Qcode

Mar 2024 - Nov 2024

9 months

Kraków, Poland

Data Analyst

project44

Implemented Automation in Tableau: Spearheaded the integration of automation within Tableau to optimize and enhance the efficiency of reporting processes.
Developed Error-Prevention Algorithms: Engineered algorithms to minimize errors in commission calculations for sales personnel, salary computations, and other data inputs, primarily using Greenhouse.
Automated Processes: Successfully automated 5-7 critical processes for the People and Finance teams, enhancing productivity and operational accuracy.
Insightful Data Analysis: Provided key insights into regional salary trends and supported the recruitment team in identifying suitable potential employees.
Transition to Looker: Led the complete migration from Tableau to Looker, streamlining data visualization and analysis capabilities within the organization.
Customer Health Assessment System: Created and implemented a comprehensive customer health assessment system to proactively detect and address potential areas for improvement, aiming to reduce client churn.
Enhanced Ticketing System: Implemented a robust ticket generation system using Jira and Zendesk, improving interdepartmental collaboration and customer service response times.
Optimizing Tables with dbt Technology: Applied dbt (data build tool) technology to optimize existing database tables, enhancing data processing speed and reliability.
Error Prevention in Jira Tickets: Developed a process to identify and prevent common errors in raised Jira tickets, ensuring higher accuracy and efficiency in issue tracking and resolution.
Project Management and Leadership: Took on a leadership role in multiple customer-centric projects, demonstrating strong project management skills and a commitment to enhancing customer satisfaction.

Aug 2021 - Mar 2024

2 years 8 months

Kraków, Poland

Junior Data Analyst

project44

Apr 2021 - Aug 2021

5 months

Kraków, Poland

Product Data Analyst

project44

Salesforce Automation Integration: Developed an automation process linking Salesforce to Zuora and NetSuite, initially by manually processing contract customer accounts. Leveraged previous experience to establish a data framework that automated contract-related workflows, enabling the efficient handling of customer accounts and setting a foundation for data- driven projects.
Data-Driven Insights for Customer Success: The automated data allowed tracking of customer consumption and key metrics essential for identifying upsell opportunities and reducing churn. This process helped proactively assess customer potential and improve client experiences.
Digital Contract Management: Spearheaded the transition of contract data storage from physical PDFs and Word files to a digital, centralized system. This shift streamlined contract access and reduced the risk of errors and data inconsistencies.
Data Quality and Accuracy: The automation identified contract data inconsistencies, helping to ensure high data quality across accounts and creating a clear view of client potential.

Oct 2020 - Feb 2021

5 months

Kraków, Poland

System Engineer

UBS

Migration of on-premises infrastructure (VMs, etc.)to the cloud (Azure)
Automation of migration with a PowerShell scripting
Writing technical documentation about the migration process
PowerShell scripting to improve and speed up the migration process
Analyze current technology utilized within the company and develop steps and processes for cloud migration and integration
Analyzing xlsx and csv files using the Python pandas library
Use Python to automate processes and Powershell scripts

Jul 2019 - Aug 2019

2 months

Poland

Sales Department

Codewise.com

Generate new qualified leads and facilitate meetings between sales managers and prospects
Take the leads through a high-level qualification process
Record detailed information in the sales CRM
Reach out to prospects through email, LinkedIn, and other messaging tools as appropriate. While there is some phone work involved, there is little cold calling
Research and keep current on lead generation methodologies and technologies
Filter, qualify, and distribute inbound leads captured from the Voluum/ Zeropark website or other marketing campaigns of Codewise