Agent Support Interface

The Agent Support Interface is an internally used software that is deployed for all 1st- and 2nd-level customer advisors at EnBW to display customer information and their processes in a central and compact form during customer interactions. The system also provides links to other platforms and systems to improve the agent's workflow.

In an agile and continuously evolving SCRUM team, all challenges were handled independently with a lot of teamwork. In addition to development, I acted as a consultant in software architecture, DevOps strategies and agile development processes. I supported the team in decision making and introduced best practices for test automation and code reviews.

Technologies:

• Microsoft .NET
• Microsoft Azure
• C#
• MVC
• CQRS
• Akka.Net
• Angular 18
• NGXS
• TypeScript
• Cypress/Playwright
• Wiremock
• CI/CD
• DevOps

TDM Global Line is a server-client enterprise solution for managing and planning tools and the production lifecycle.

As a Lead Developer, I not only built software but also served as the point of contact for architecture decisions, code quality and team development. I organized workshops for developers and shaped the product's technical strategy. I also created UI/UX concepts for the interface as well as reusable controls and components. With a multicultural team of up to 10 members, I led knowledge transfers, code reviews and the distribution of development tasks.

Technologies:

• Microsoft .NET
• WPF
• C#
• PRISM
• MVVM
• WCF
• REST

LomoSoft DMS software provides planning tools for efficient mineral oil disposition.

For a prototype, a new software generation was demanded from LomoSoft's core software. Together with an international development team, we designed concepts and modernized the database structure. A brand-new application framework was built on WPF and PRISM to create a modular and extensible solution.

Technologies:

• Microsoft .NET
• WPF
• PRISM
• Entity Framework