Acacia (Bengo) S.
Software Developer
Experience
Jun 2022 - Sep 2025
3 years 4 monthsUnited States
Software Developer
HeartSupport Inc
- Architected and built two high-impact NLP-based Deep Learning models to flag offensive communications and identify individuals with mental health challenges, successfully supporting over 13,000 people.
- Engineered and managed resilient data pipelines using Apache Airflow, aggregating and processing over 1 million messages monthly for ML model inference.
- Developed a scalable Ruby on Rails platform integrating Twilio, Facebook, and YouTube APIs, facilitating more than 220,000 unified user support interactions.
- Built and deployed custom Python and Node.js support bots to monitor the Discord community and interface with the Machine Learning models.
- Managed and secured production Linux server infrastructure and maintained a community-focused Forum, including developing two custom Ruby on Rails plugins.
Jun 2013 - May 2022
9 yearsKampala, Uganda
Founder & Chief Technology Officer
Skyline SMS Limited
- Founded and led the development of a high-volume SMS aggregation platform integrated with major telecom networks, processing over 60 million messages.
- Designed and deployed predictive ML models (XGBoost, LightGBM, Neural Networks) for user segmentation, LTV prediction, and 7-day activity forecasting, resulting in a 50% reduction in marketing budgets.
- Developed and maintained a nationwide USSD lotto (fintech) system that processed over 5 million tickets and 25 million SMS messages, achieving 99% uptime with automated 10-minute draws.
- Engineered and deployed advanced online sports betting software delivering 1,000+ monthly fixtures; integrated a RabbitMQ data feed for real-time processing and distribution.
- Developed a transport management system featuring real-time data transmission (GPS, fare collections) to a Ruby on Rails server, providing automated operational reports.
Summary
Senior Machine Learning and Software Engineer with 11+ years of experience, specializing in robust Ruby on Rails backend architectures and high-impact NLP/Deep Learning models. Proven track record as a Founder and technical leader in fintech, telecom, and health sectors, adept at leading end-to-end projects and scaling systems to process over 10 million requests monthly. A product-focused engineer with hands-on expertise in fast-paced startup environments.
Languages
English
AdvancedEducation
Oct 2025 - Dec 2027
Georgia Institute of Technology
Master in Computer Science, specializing in Machine Learning · Computer Science · Atlanta, United States
Makerere University
Bachelor of Science · Telecommunications Engineering · Uganda
Need a freelancer? Find your match in seconds.
Try FRATCH GPT More actions
Similar Freelancers
Discover other experts with similar qualifications and experience
- English
- Deutsch
2025 © FRATCH.IO GmbH. All rights reserved.