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The ProMi Squad (Process Mining) project aims to transparently map the end-to-end order process in the portals area. Relevant data sources from ordering to activation are consolidated for this purpose. The holistic view of the end-to-end process enables the identification of process deviations and optimization potentials. Key milestones of the project are the integration of the required data sources, the development of self-service reports, and the implementation of automated alerts for deviations in the process flow. The challenge lies in the technical and functional integration of heterogeneous systems and data streams to ensure consistent monitoring and control of the order process.
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Service description
- Analysis and documentation of requirements in the omnichannel area using requirements management tools and structured elicitation methods
- Functional and technical analysis of existing data sources and ETL processes using database tools
- Recording and evaluation of existing interfaces between source and target systems based on technical documentation
- Consulting on the technical integration of defined data sources into the Celonis environment, taking into account the tools used (Celonis EMS, Data Pool, and Data Push API)
- Creation of technical queries and representations for process visualization based on the provided platform functions (Celonis PQL, Studio)
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- Gathering and documenting business requirements together with the business units
- Creating solution concepts for digital transformation (including process modeling and cost-benefit analyses)
- Acting as liaison between business and IT: translating requirements into technical concepts and supporting implementation
- Supporting project management in planning and deploying new digital solutions (agile methods such as Scrum/Kanban)
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Deliverables: comprehensive requirements documents and process models, developed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for updated processes
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A company is seeking support for a project aimed at transparently mapping the overall ordering process in the Portals area. The goal is to combine relevant data sources from order to activation to enable a holistic view of the end-to-end process. This should facilitate the identification of process deviations and optimization potentials.
Key project milestones include connecting the required data sources, building self-service reports, and implementing automated alerts for deviations in the process flow. The challenge lies in the technical and professional integration of heterogeneous systems and data flows to ensure consistent monitoring and control of the ordering process.
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Frontend developer to HR platform with Angular experience
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Project Manager Supportive Functions (m/f/x)
Industry
Banking and Finance
Areas
Information Technology (IT)
Project Management
Strategy and Planning
Project info
- Period09.10.2023 - 31.12.2023
- Capacityfrom 90%
- Daily rate800 - 960€
- LocationFrankfurt, Germany
- Languages Essential:
- German(Advanced)
Desirable:- English(Advanced)
- German
- Remoteup to 100%
Description
Creating transparency in the placement of central and decentral supportive functions, starting with a focus on the finance domain; in a second step the approach will be established for all supportive functions and rolled out across the board. Analysis of the service portfolio: tasks, activities and functions of relevant supportive functions. Identification of commissioning parties and requestors, and the activities commissioned. Consolidation of analysis results and creation of a comprehensive map.
- Prioritization and elaboration of the supportive IT business models in the current as-is state
- Development of process and project objectives together with those responsible, serving as a sparring partner for process areas, as well as specific solutions
- Elaboration of the IT business models for an overall understanding of current supportive functions
- Identification and engagement of stakeholders
- Creation of interview guidelines and activity/service surveys
- Scheduling interviews with POs and AMs of the supportive functions
- Identifying, describing, analyzing, optimizing and documenting existing business processes of the supportive functions as well as existing business models regarding solutions/adjustments to move from the as-is to the target state
- Bringing stakeholders together and driving information exchange
- Conducting interviews with identified stakeholders
- Subsequently conducting interviews with service recipients (including online surveys if applicable)
- Creation of evaluation matrix and target model "map"
- Reconciliation of interview results with cluster POs, GFs etc.
- Methodical consulting of the client on the process-technical (architecture strategy) of the ICT processes in the subject area as well as their further development and highlighting improvement opportunities in the existing architecture
- Consolidation of results into an agreed result structure
- Creating transparency on resource allocation, tasks, services and user satisfaction across all finance support functions
- Selection and assessment of suitable approaches and methods from the technology stack
- Execution of the conception and planning of the operational design
- Analysis and documentation of core results for further detailing and interpretation and creation of proposed measures
- Analysis of business requirements for ICT systems and their processes as well as deriving, developing and designing technical implementation options
Requirements
- Experience in leading strategic IT integration and process analysis projects at top management level with process and roadmap (strategies)
- Project management know-how
- Excellent and repeatedly proven practical knowledge of consulting methods and specifically in the consulting topic of process analyses and supportive function evaluations
- Experience focused on optimizing workflows and process implementations Nice
- Experience in analyzing and capturing requirements and translating them into development work as well as in operational operations/organization
- Experience both in analysis and operational implementation as well as in managing change implementations
- Problem-solving / work organization know-how
- Consulting and presentation at top management including slide design
- Ability to independently conduct and manage complex consulting projects in the context of process and/or organization projects, transformation or change projects
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