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Time's up! We are no longer accepting applications.
Interim Quality Support – Complaint Management (M/F/D)
Project info
- Period22.12.2024 - 31.03.2025
- Capacityfrom 95%
- Daily rate800 - 950€
- LocationCairo, Egypt
- Languages
- German(Advanced),
- English(Advanced)
- German
- Remoteup to 20%
Description
- Complaint management: Processing customer complaints according to the 8D methodology, facilitating problem-solving teams, and documenting in systems like SQMS and IPDF.
- Preventive measures: Developing and implementing preventive quality measures to ensure series production quality.
- Process optimization: Analyzing and optimizing complaint management processes to ensure sustainable problem resolution.
- Employee training: Training staff on handling complaints and quality tools to ensure operational excellence.
- Shopfloor integration: Monitoring and supporting the implementation of work instructions and target achievement in production.
Requirements
- Solid experience in complaint management and quality assurance, preferably in the automotive sector
- Knowledge of systems such as SQMS and IPDF
- Strong problem-solving skills and experience with the 8D methodology
- Hands-on mentality and affinity for working on the shopfloor