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Strategic realignment: You are primarily responsible for initiating a strategic realignment of operational delivery processes to increase quality and efficiency and ensure proactive customer satisfaction.
Operational leadership: In your role, you take over the comprehensive management of the operational processes of our programs, projects and products. This includes coordinating the entire supply chain and leading a team that includes both internal and external resources.
Efficient resource management: By implementing structured delivery processes, you optimize the use of existing resources for predictable improvements in delivery quality and operational efficiency.
Customer retention and trust building: Through successful restructuring measures, you strengthen our customers’ trust in our services and thus reinforce our competitive position.
Budget control and financial management: You monitor the planned delivery budget and ensure that both qualitative and financial goals are met.
Compliance and quality standards: You are responsible for strictly adhering to all legal requirements and quality standards of our company.
Transparent reporting: You ensure transparent, fact-based documentation of delivery progress, the status of our deliverables and risk management. For new developments, you proactively develop practical solution approaches, which are implemented after approval by the management board.
PERSONAL QUALIFICATIONS:
Experience and expertise: You bring demonstrable experience in leadership positions, preferably as a COO or in comparable roles within the IT industry.
Specialized knowledge: Solid knowledge in restructuring, supply management and change management in the field of digitalization and IT services is essential.
Excellent leadership skills: You possess outstanding leadership abilities and the capacity to motivate and empower mixed delivery teams (internal and external).
Communication skills: Excellent communication and negotiation skills, especially at the executive level, are of great importance.
Analytical mindset: You are characterized by an analytical mindset and make data-driven decisions.
Track record: Demonstrable successes in increasing efficiency and profitability of companies are an advantage.
SKILLS AND STRENGTHS:
Agile execution: Thanks to your expertise, you are able to achieve measurable results and make progress in a short time.
Deep technical knowledge: You bring high professional competence and expertise to tackle even complex challenges.
Independent perspective: In your role as an external interim manager, you bring an objective perspective on our company and the challenges ahead. You act neutrally and develop targeted solutions free from internal conflicts of interest.
Implementation capability: You have proven experience in executing projects and transformation processes. You implement strategies and plans with demonstrable success.
Efficiency optimization: By applying your expertise and long-standing experience as an interim manager, you improve the efficiency of delivery processes. You use proven methods and best practices to optimize workflows.
Knowledge transfer: You introduce fresh ideas and new expertise into the company. By passing on your knowledge to internal staff, you contribute to strengthening the skill base in the long term.