Virtual Assistant is a chatbot web application used to streamline interactions between people and services, enhancing customer experience and offering companies new opportunities to improve customer engagement process and operational efficiency by reducing the typical cost of customer service.
Role: BackEnd Lead (Golang)
Stack Used: Golang (Echo), Python, PostgreSQL, Redis, Docker, Elastic-Search, RabbitMQ
Responsibilities:
Coordinated with business analyst and gathered product features and requirements
Designed API payloads and developed data models in PostgreSQL
Developed bot-trainer microservices for bot training and report generation in Python
Worked in a TDD environment and followed Agile methodologies
Visual IVR is a digital support platform that guides customers and prospects both on the web and via call center to a menu-driven web-based support experience, seamlessly connecting them to self-service options or support resources when customer service is needed.
Role: BackEnd Lead (Golang)
Stack Used: Golang (Echo), PostgreSQL, Redis, Elastic-Search, Docker
Responsibilities:
Coordinated with business analyst and gathered product features and requirements
Designed API payloads and developed data models in PostgreSQL
Worked in a TDD environment and followed Agile methodologies
Seasoned backend developer with extensive experience (7 years+) on Golang and Python. Looking to take myself on a higher plane to use my skill at higher scale, to make an impact on the real world. Detail-oriented, responsible, and committed engineer, with a get-it-done, on-time, and high-quality product spirit.
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