Developed a chatbot application using LLMs to provide intuitive and efficient access to large volumes of textual data stored in the company’s internal database.
Designed and implemented a custom chatbot infrastructure focused on optimizing usability and user experience.
Scaled the project across multiple countries within the company.
Developed and deployed a predictive machine learning model to optimize customer online interactions.
Leveraged diverse data sources; the model achieved high accuracy and was fully integrated into the personalization pipeline, enabling precise, data-driven content delivery and significantly improving engagement metrics.
Created interactive sales dashboards to drive a shift toward data-driven decision-making.
Partnered closely with stakeholders to align analytics tools with business goals, providing clear insights that directly supported operational and strategic initiatives.