Experience
Jan 2022 - Present
3 years 10 months
- Support for SAP modules FI, CO, and SD (focus).
- Advising business units by gathering requirements.
- Planning and implementing optimization solutions with external vendors and internal project members.
- Analyzing, optimizing, and automating business processes by developing custom extensions and object-oriented ABAP programs.
- Support and implementation in migrating legacy systems to SAP.
- Working on S/4HANA migration projects.
- Consulting and designing SAP security measures.
- Developing technical solutions and creating technical designs and specifications.
- Developing interfaces between systems and applications.
- Training employees and creating training materials for new SAP applications.
- Conducting code reviews and quality assurance.
- Troubleshooting and bug fixing, plus planning and running tests.
Jan 2021 - Dec 2021
1 year
- Support for SAP modules FI, CO, SD, MM, HR, and cProjects.
- Advising departments by gathering requirements.
- Planning and overseeing solution implementation with external and internal project teams.
- Supporting departments after process or system changes, including updates and upgrades.
- Assisting in documenting business processes and interfaces, and evaluating costs and benefits.
- Incident management in third-level support for troubleshooting and fixes.
- Single point of contact for project portfolio management (PPM, cProjects).
- Hiring and evaluating external service providers.
- Supporting departments in creating functional specs and analysis, and collaborating on projects.
Jan 2016 - Dec 2021
6 years
- Support for SAP modules FI, CO, SD, MM, HR, and cProjects.
- Advising departments by gathering requirements.
- Assessing and planning optimization solutions, and managing implementation with internal and external partners.
- User support for departments after system changes and ongoing system development.
- Assisting in documenting business processes and interfaces.
- Incident management in third-level support.
- Single point of contact for project portfolio management (PPM, cProjects).
- Working with external service providers.
- Analyzing and assisting in creating functional specs, and working on projects focused on process optimization and implementation.
Mar 2015 - Dec 2015
10 months
- Support for SAP modules SD, MM, and FI.
- Third-level incident management (troubleshooting and fixes).
- Designing and customizing forms (Adobe Forms, Smartforms, SAPScript).
- Reviewing and configuring settings in customizing.
- Working on projects, including system rollouts for subsidiaries.
- Assisting with data migration, form adjustments, and customer-specific changes.
- Developing and optimizing reports and customizing guides.
Mar 2012 - Feb 2015
3 years
- Developing and implementing requirements in ABAP and object-oriented ABAP, especially for modules FI, MM, SD, and EWM.
- Third-level incident management (troubleshooting and fixes).
- Designing and customizing forms (Adobe Forms, Smartforms, SAPScript).
- Performing functional tests of new developments.
- Working on ERP upgrades, data migration, and integration of internal organizational structures.
- Creating interactive reports and analysis tools.
- Developing interfaces and optimizing runtime of existing code.
May 2011 - Feb 2012
10 months
- Development and programming in ABAP and ABAP Objects, especially for FI and CO.
- Creation of functional tests and adjustments in customizing.
- Preparation of technical specifications and concepts.
- Interface development with various transmission methods.
- Analysis and troubleshooting of incidents as well as development of RFC function modules.
Dec 2009 - Aug 2010
9 months
- Analysis and design of IT and telecommunication systems.
- Consulting and specification of requirements for new and existing IT solutions and interfaces.
- Installation and maintenance of IT systems as well as support services.
- Database adjustments and modeling using UML.
Mar 2006 - Nov 2008
2 years 9 months
- Coordination of reservations and guest services.
- List generation and data preparation.
- Handling check-ins and check-outs as well as cash desk management.
- Processing invoices and daily closings.
- Network administration and local installations.
- SQL adjustments in the reservation system.
Jan 2005 - Feb 2006
1 year 2 months
- Customer consulting for telecommunications products and services.
- Management of an online shop, including product listings and customer correspondence.
Jul 2002 - Dec 2004
2 years 6 months
- Coordination of reservations and guest services.
- Creation of invoices and daily closings.
- Conducting inventory counts and managing accounts payable and receivable.
- Network administration and installations on local PCs.