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(Senior) Change/People Readiness Manager (m/w/d) (9608)
Industry
Telecommunication
Areas
Human Resources (HR)
Quality Assurance (QA)
Project info
- Period01.07.2025 - 31.12.2025
- Capacityfrom 95%
- Daily rate800 - 820€
- LocationMunich, Germany
- Languages Essential:
- German(Advanced)
Desirable:- English(Advanced)
- German
- Remotefrom 95%
Description
- Delivery of the cross-functional "People Readiness" stream in the "Fenix" project in relevant project exchange with the E2E process owners/squads and the FiT program management
- Development of a change management and communication plan for the third go-live, taking into account an updated stakeholder analysis
- Strategic design of change management and communication measures in coordination with FiT transformation management and other relevant stakeholders
- Results-oriented review of implemented change management measures against predefined target criteria/values and optimization of the approach based on insights gained
- Definition of training and change management needs for the SAP S/4HANA modules BRIM, RE-FX Contract Management, RE-FX Accounting and Lease Line Management ("Linda" project)
- Quality assurance of training materials for the integrator's train-the-trainer sessions
- Preparation of information and creation of additional training materials
- Planning, preparation and coordination of training components for the mentioned SAP S/4HANA modules
- Design, preparation and execution of works council communication as part of co-determination requirements for "Fenix" trainings
Requirements
Professional Expertise
- In-depth knowledge of change management in large-scale transformation and ERP migration projects (especially SAP S/4HANA)
- Experience in developing and implementing stakeholder analyses, communication strategies and change roadmaps
- Expertise in training design, especially for train-the-trainer concepts and modular training (BRIM, RE-FX, Lease Line Mgmt)
- Experience working with works councils and co-determination requirements in training measures
SAP and System Knowledge
- Familiar with the SAP S/4HANA modules:
- Billing and Revenue Innovation Management (BRIM)
- RE-FX Contract Management
- RE-FX Accounting
- Lease Line Management (project context "Linda")
- Experience deriving system-related change and training requirements from business processes
Change & Communication Methodology
- Application of change management frameworks (e.g. ADKAR, Kotter, PROSCI)
- Experience in communication planning for IT transformation projects
- Target group–specific preparation of complex content for various stakeholder groups
Training Design & Implementation
- Experience creating, QA-ing and distributing training materials
- Ability to translate complex SAP-related topics into clear, modular training materials
- Proven experience in the operational and strategic management of training measures in a corporate environment