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(Senior) Change/People Readiness Manager (m/f/d) (9608)

Industry
Telecommunication
Areas
Human Resources (HR)
Quality Assurance (QA)

Project info

  • Period
    01.07.2025 - 31.12.2025
  • Capacity
    from 95%
  • Daily rate
    800 - 820€
  • Location
    Munich, Germany
  • Languages
    Essential:
    • German
      (Advanced)
    Desirable:
    • English
      (Advanced)
  • Remote
    from 95%

Description

  • Delivery of the cross-functional “People Readiness” stream in the “Fenix” project through project-relevant collaboration with E2E Process Owners / Squads and FiT program management
  • Development of a change management and communication plan for the third go-live, considering an updated stakeholder analysis
  • Strategic design of change management and communication measures in coordination with FiT transformation management and other relevant stakeholders
  • Outcome-oriented review of implemented change management measures against predefined target criteria/values and optimization of the approach based on insights gained
  • Definition of training and change management requirements for the SAP S/4HANA modules BRIM, RE-FX Contract Management, RE-FX Accounting, and Lease Line Management (Project “Linda”)
  • Quality assurance of training materials for the integrator’s train-the-trainer sessions
  • Preparation of information and development of advanced training materials
  • Planning, preparation, and coordination of training components for the mentioned SAP S/4HANA modules
  • Design, preparation, and delivery of works council communications in the context of co-determination obligations for the “Fenix” trainings

Requirements

Professional Expertise

  • Solid knowledge of change management in large transformation and ERP migration projects (especially SAP S/4HANA)
  • Experience in developing and implementing stakeholder analyses, communication strategies, and change roadmaps
  • Expertise in training design, particularly for train-the-trainer concepts and modular training (BRIM, RE-FX, Lease Line Mgmt)
  • Experience working with works councils and co-determination requirements in training initiatives

SAP and System Knowledge

  • Familiar with the SAP S/4HANA modules:
  • Billing and Revenue Innovation Management (BRIM)
  • RE-FX Contract Management
  • RE-FX Accounting
  • Lease Line Management (project context “Linda”)
  • Experience deriving system-related change and training requirements from business processes

Change & Communication Methodology

  • Application of change management frameworks (e.g., ADKAR, Kotter, PROSCI)
  • Experience in communication planning for IT transformation projects
  • Target group-specific presentation of complex content for various stakeholder groups

Training Design & Implementation

  • Experience creating, quality assuring, and distributing training materials
  • Ability to translate complex SAP-related topics into understandable, modular training content
  • Demonstrable experience in the operational and strategic management of training initiatives in a corporate environment