Project details
Recommended projects
IT Project Manager ServiceNow (Senior)
Project Manager Brand Guardianship (m/f/d)
Project Manager/Account Manager (Senior to Director) (m/f/d)
Freelance Product Owner for Point of Sale App
Senior Project Manager Customer Interaction
Project Manager for Magazines / Magazine Production (m/f/d)
Business Analyst – SAP S/4HANA Output Management (m/f/d)
ERP Transformation Manager (m/f/d)
IT project manager ISO 27001 - Gap Closure (m/f/d)
Project Partner Sales Manager (m/f/d) / Financial Services / ISV
CRM Manager (m/w/d)
Senior Factor 10 Developer (IPS / IPM) (m/f/d)
Infor AS Consultant (m/f/d)
Sales Manager for a Media Company (m/f/d)
Safety and Health Protection Coordinator (SiGeKo) and Safety Specialist (SiFa) (m/f/d)
Control Systems Technician / Control Systems Specialist (m/f/d)
Evaluation Scenario Writer (m/w/d)
Fullstack Data Platform Developer & Architect (m/f/d)
Adobe Experience Cloud Consultant (m/f/d)
Account Manager B2B for a Media Company (m/f/d)
Construction & Contractor Safety Specialist (SiGeKo) (M/W/D)
Java IT Architect (m/f/d)
Development of TM1 Planning Analytics and Interfaces (m/f/d)
Tax Strategy Consulting
Cyber Security Consultant – Product Security & Regulatory Compliance (m/f/d)
Senior Cloud Developer TypeScript (m/f/d)
Data Engineer (m/f/d)
Commissioning & Qualification (C&Q) Engineer (m/f/d)
Quality Compliance Auditor (GCP/GCLP/GVP) (M/W/D)
Senior Regulatory Compliance Expert (FDA inspection preparation) (m/f/d)
EHS Specialist – Cell Manufacturing
Frontend developer to HR platform with Angular experience
IT Project Manager ServiceNow (Senior)
Project info
- Period09.02.2026 - 08.09.2026
- Capacityfrom 90%
- Daily rate700 - 750€
- LocationGermany
- Remotefrom 90%
Description
A company in the energy and energy services sector is looking for an experienced IT Project Manager for a ServiceNow project.
The goal of the project is to lead and successfully implement an enterprise ServiceNow project focused on ITSM and Customer Service Management (CSM).
The role involves planning, controlling and ensuring a smooth project process in close collaboration with internal and external stakeholders.
Operational and strategic service management of the ServiceNow platform
Process ownership for ITSM and CSM (B2B & B2C)
Process design, governance and continuous optimization
Management of external providers and vendors
Monitoring, KPI analysis and deriving improvements
Ensuring stable platform operations
Requirements
- Several years of experience as a ServiceNow Project Manager in enterprise environments
- Deep expertise in ITSM and CSM
- Extensive experience in CMDB and data modeling
- Experience in regulated or technical industries (e.g. energy, manufacturing, utilities)
- Excellent communication and stakeholder skills
- Strong technical understanding of the ServiceNow platform
Nice-to-have
- Experience with SAP BTP integrations
- Advanced knowledge in CMDB / Discovery
- Knowledge of Italian