Time's up! We are no longer accepting applications.
An organization is seeking support for a transformation program that reshapes the technical landscape and operating model to achieve a better customer experience, faster time-to-market, and reduced costs. This is realized through the development and implementation of new modern product catalog, order management, and CRM/CIM systems.
The goal of the project is to migrate customer communication measures from a legacy system to a new system and to develop new strategies for effective end-to-end customer communications.
Key tasks:
Advising stakeholders (campaign managers, product managers) on designing and running end-to-end customer communications.