The ProMi Squad (Process Mining) project aims to fully map the end-to-end order process in the portals area with full transparency. Relevant data sources from order placement to activation are consolidated. This holistic view of the process enables the identification of process deviations and optimization opportunities. Key project milestones include connecting the required data sources, building self-service reports, and implementing automated alerts for process deviations. The challenge lies in the technical and business consolidation of heterogeneous systems and data flows to ensure consistent monitoring and control of the order process. ⸻ Service description - Analyze and document requirements in the omnichannel area using requirement management tools and structured elicitation methods - Perform business and technical analysis of existing data sources and ETL processes using database tools - Capture and evaluate existing interfaces between source and target systems based on technical documentation - Advise on the technical integration of defined data sources into the Celonis environment, considering tools like Celonis EMS, Data Pool, and Data Push API - Create technical queries and visuals for process representation using platform features (Celonis PQL, Studio) - Use built-in system functions to visualize and analyze current business processes (via the Celonis Process Explorer) - Provide business advice on technical interfaces, data provisioning, and system prerequisites

An organization is seeking an experienced Business Analyst to take on the product perspective within a squad and advise the Squad Owner (Product Owner) to maximize value and continuously include customer and market perspectives. The Business Analyst will watch market requirements, align with customers and partners, maintain the squad backlog, and ensure the professional quality of results. The position requires independent, cross-functional analysis and alignment of professional requirements directly with business units, squad owners, technical teams, and product management. - Advise the Squad Owner regarding the squad's (partial) products and services, including technical components. - Support professional aspects from idea and concept through market launch and maintenance according to the life cycle process. - Align and verify ideas and requirements, and assist with creating user stories and maintaining the squad backlog. - Shape a customer-centric squad vision, coordinated roadmap, and release plan in line with company goals. - Carry out innovation work and product-specific market observation to ensure competitiveness. - Ensure stable operations according to agreed service-level agreements and regulatory requirements. - Create requirement specs, documents, and service descriptions as part of product definition. - Collaborate closely on architecture and refactoring topics with architecture roles. - Ensure professional and non-functional quality of delivery results by creating and running test cases.

In the context of further developing the reporting and analytics capabilities in Business Continuity Management (BCM), the existing BI landscape is being migrated from Tableau to Microsoft Power BI. The goal is to build a future-proof, scalable data warehouse that provides a consolidated data foundation for enterprise-wide analyses. At the same time, existing reporting functionalities and automations in the standard software HiScout will be analyzed and adjusted to meet new requirements. - **Consulting**: Advising on the architecture and setup of a data warehouse based on Microsoft technologies (SQL Server, Power BI) - **Migration**: Advising on migrating existing reports and dashboards from Tableau to Power BI - **Data Analysis**: Analyzing existing data sources and designing appropriate ETL processes - **Automation**: Connecting and automating data sources - **Requirements Analysis**: Conducting requirements analyses and creating technical concepts for reporting adjustments in HiScout - **Reporting**: Implementing and testing reporting adjustments in HiScout - **Documentation**: Quality assurance and documentation of completed work - **Training**: Advising on creating training materials and transferring know-how to internal teams

Typical tasks: - Analyze existing insurance processes and identify digitalization potentials - Gather and document business requirements together with departments - Create solution concepts for digital transformation (incl. process modeling and cost-benefit analyses) - Act as liaison between business and IT: translate requirements into technical concepts and support implementation - Support project management in planning and rolling out new digital solutions (agile methods like Scrum/Kanban) Relevant tools & technologies: BPMN modeling tools (e.g. Visio, Signavio), requirements management (Jira, Confluence), knowledge of common insurance IT systems, MS Office KPIs & metrics: adherence to project milestones and budgets, reduction of process cycle times, increase in customer satisfaction/user acceptance, reduction of manual efforts through automation Challenges: aligning diverse stakeholders in the insurance environment (departments, IT, regulatory), integrating new digital solutions into existing legacy systems, handling regulatory requirements and data privacy, change management and user adoption Deliverables: comprehensive requirements documents and process models, developed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for modified processes Lessons Learned: involving all stakeholders early on makes digitalization projects easier; iterative, agile approaches allow flexible adjustments; deep industry knowledge (products, regulation) is crucial to design sustainable digital solutions

We are looking for an experienced consultant for a process and project initiative in Asset P&L (Profit and Loss) at a leading international financial services provider. - Typical responsibilities in this role:** - Analyze and document the existing end-to-end P&L processes for various asset classes (e.g., equities, fixed income, derivatives). - Identify weaknesses, risks, and inefficiencies in data collection, processing, and reporting. - Design and develop optimized target processes for P&L calculation and attribution. - Create functional specifications and business requirements for adapting or introducing IT systems (e.g., P&L engines, data warehouses). - Manage the implementation of the new processes and tools, including milestone planning, stakeholder management, and test coordination. - Develop controls to ensure data quality and consistency. - Prepare training materials and conduct workshops for business areas (trading, controlling, risk). - Relevant technologies, tools, or methods:** - Advanced analytics: MS Excel (Pivot, Power Query, VBA), SQL. - Business Intelligence: Tableau, Power BI, Qlik. - Project management: Jira, Confluence, MS Project. - ERP/Finance systems: SAP FI/CO, Oracle Financials, or industry-specific asset management platforms. - Methods: Business Process Model and Notation (BPMN 2.0), agile project management (Scrum/Kanban). - Typical KPIs or success metrics:** - Reduction in P&L cycle time: target >25% efficiency gain. - Decrease in manual correction entries: target >50% reduction through process automation. - Data quality index: increase in first-time-right rate on data intake to >99%. - Efficiency ratio (cost-to-income): demonstrate a positive impact on lowering the ratio. - User adoption rate: acceptance of new processes/tools in the business area >80% after 3 months. - Key challenges, risks, or specifics:** - Heterogeneous system landscapes and inconsistent data sources (data silos). - High complexity of financial products and valuation models. - Resistance to process changes in business areas (change management). - Ensuring compliance with regulatory requirements (e.g., IFRS 9, BCBS 239). - Time- and budget-critical implementation while ongoing operations. - Concrete deliverables:** - Milestone 1: completed as-is analysis and process documentation. - Deliverable 1: detailed analysis report including risk assessment. - Milestone 2: finalized target concept and business requirements document. - Deliverable 2: implementation roadmap and project plan. - Milestone 3: successful user acceptance test (UAT) of the new process/tool. - Deliverable 3: acceptance protocols, training materials, and project closure report.

A company is looking for an experienced expert with in-depth knowledge of License Manager, Inventory Server, and Integration Manager. The goal of the project is to optimize existing systems, integrate them, and ensure that all processes run efficiently and smoothly. In this role, the expert will work closely with internal teams to analyze requirements, implement solutions, and monitor systems. Key responsibilities: - Analyze and optimize existing systems (License Manager, Inventory Server, Integration Manager) - Integrate new processes and tools - Collaborate with internal teams to analyze requirements - Ensure system efficiency and security - Document and train teams

A company is looking for an expert in using ECLASS for product classification. The goal of the project is to create a company-wide classification system to clearly describe products and services, similar to ECLASS. The expert will work closely with the specialist departments to capture company-specific requirements and terms. In addition, a central database structure for the classification system will be created, documented, and a training concept for company-wide use and integration will be developed. - Creation of a company-wide classification system to clearly describe products and services. - Coordination with specialist departments to capture company-specific requirements and terms. - Development of a central database structure for the classification system. - Documentation and creation of training concepts for company-wide use and integration.

- IT Project Manager activities - Interface / bridging function between business department and technology, hence also the required domain expertise.

A company is looking for an expert with extensive technical expertise in cadastral surveying in North Rhine-Westphalia. The goal of the project is to optimize the business processes of the cadastral authorities and to bring in scientific findings from geodesy and artificial intelligence to develop innovative solutions. The role requires a combination of practical experience, scientific work, and the ability to analyze and improve complex processes. Key responsibilities: - Analysis and optimization of the business processes of the cadastral authorities in NRW - Application of scientific findings from geodesy and artificial intelligence - Development and implementation of innovative solutions - Collaboration with interdisciplinary teams - Preparation of reports and presentations for stakeholders

- Performing and handling change processes (supplier change, new registration, move-in/move-out) - Independently handling clarification cases with analysis of rejection reasons and follow-up - Supporting market communication and related areas (e.g., meter reading, billing) at least at 2nd-level - Ensuring smooth workflows within energy industry processes

A company in the decentralized ventilation systems sector is looking for an experienced Odoo CRM expert to implement and customize Odoo CRM and the Sales module. The goal is to map the sales processes efficiently and train an internal employee so she can work independently with the system in the future. - Setup and customization of Odoo CRM and Sales module - Development of efficient workflows (Lead → Quote → Order) - User roles and permissions management - Setup of custom fields, filters and dashboards - Support with data import - Training of the internal project employee

Design and build a modern data platform in the Azure Cloud for an e-commerce company. Implement scalable data pipelines and a lakehouse architecture. - **Typical responsibilities:** - Designing and implementing ETL/ELT processes with Azure Data Factory/Databricks. - Building and managing the data infrastructure (Data Lake, Synapse). - Developing data models and ensuring data quality. - Automating deployments using IaC (Terraform). - Performance tuning and coordinating with stakeholders. - **Relevant technologies, tools & methods:** - Azure Data Factory, Synapse, Databricks, Data Lake Storage. - Apache Spark, Delta Lake. - Python (PySpark), SQL. - Terraform, Azure DevOps. - **Typical KPIs & success metrics:** - Data latency, pipeline uptime (>99.9%), query performance, cost efficiency. - **Key challenges & risks:** - High data volumes, GDPR compliance, avoiding data silos. - **Deliverables:** - Production-ready data pipelines, structured data lake/warehouse, IaC scripts, technical documentation.

A company is looking for an experienced MES consultant with a focus on MPDV’s Hydra X to support the expansion of the system to additional sites. The system is already rolled out at one site and now needs to be scaled further. The role includes supporting the introduction of new features or versions of the system, implementing system customizations and optimizations based on production requirements, and assisting with the rollout. The consultant will work closely with internal teams and external service providers to ensure quick identification and resolution of issues in the MES system. - Support the introduction of new system features or versions - Implement system customizations and optimizations based on production requirements - Assist with the rollout to additional sites - Quickly identify and resolve issues in the MES system

We are looking for an experienced IT project manager to lead and execute IT projects in a hospital setting. The goal is to deliver various digitalization and infrastructure projects (e.g. HIS migration, medical technology integration, ISMS implementation or TI components) on time, within budget and with assured quality. In this role, the project manager takes full responsibility for planning, managing and executing the projects and acts as the link between IT, departments and management. - Overall responsibility for planning, managing and executing IT projects in a clinical environment - Coordination of internal and external stakeholders, including IT department, medical staff, service providers and manufacturers - Ensuring adherence to time, budget and quality requirements - Preparing project plans, status reports, decision documents and presentations - Risk management, resource planning and escalation handling - Managing acceptance and testing procedures, including documentation - Supporting preparation for KHZG or NIS2 related measures - Acting as interface between IT, departments and management

A company is looking for an experienced engineering expert in sterile filling to support a demanding project in pharmaceutical production. The goal of the project is to optimize the efficiency and quality of the filling processes and ensure that all regulatory requirements are met. In this role, the expert will work closely with the internal team to develop technical solutions, analyze existing processes, and implement improvements. Main tasks: - Analyze and optimize processes in sterile filling - Ensure compliance with GMP and other regulatory requirements - Develop and implement technical solutions for process improvement - Collaborate with interdisciplinary teams - Document and report on progress and results

A company is seeking support in setting up or optimizing a structured funding controlling system for municipal energy, infrastructure, or digitization projects. The goal is to increase efficiency and transparency in the use of funding and ensure compliance with funding regulations. The role includes identifying suitable funding programs at the EU, federal, and state levels, assisting with applications, fund disbursements, and preparation of usage reports. It also involves setting up a monitoring and reporting system (e.g., in Excel) that aligns project plans with funding requirements. Consulting on processes and interfaces such as accounting and project management, as well as training internal teams as needed, are also part of the tasks. - Identification of suitable funding programs (EU, federal, state) - Support with application, fund disbursement, and usage reports - Setting up monitoring/reporting (e.g., in Excel) - Aligning project plans with funding requirements - Consulting on processes and interfaces (e.g., accounting, project management) - Training internal teams as needed

- Customizing / parametrization of the core banking system according to business requirements - Maintaining daily operations - Initial and advanced training of internal staff

Project description As part of the implementation and optimization of the **Multi Domain Orchestration and Inventory (MDOI)** tool in the mobile transport domain (B2X), the focus is on planning, setup, commissioning, management, and optimization of several thousand fixed and mobile network devices. The application allows the selection and configuration of suitable devices and technologies for their efficient use to achieve maximum network coverage and customer satisfaction. Efficiently managing these projects and processes while increasing automation requires the use of the MDOI software solution. Description of services without personal reference - **IT Project Management**: Creating software rollout and migration plans for the application's two-month releases of MDOI, based on Blueplanet, considering all relevant dependencies using JIRA and stakeholder management - **Design Management**: Planning and creating all relevant designs, as well as reviewing them in the Multi Domain Orchestration and Inventory (MDOI) tool for the transport networks area, as an implementation description of the requirements using JIRA and Confluence - **Stakeholder Management**: Developing and executing communication measures for software changes based on the created designs, checking whether the requirements are fully covered by the designs, including preparing documentation for management using Microsoft Outlook, Microsoft Teams, and JIRA

- A company is seeking an experienced interim procurement professional to support its Amsterdam office due to a departing colleague. - The role will end once a permanent successor is found, with the possibility of extension depending on the recruitment process. - The professional will act as the sole representative of a group-wide procurement organization in the Amsterdam office, working closely with a team of nine spread across Europe. - The role involves managing end-to-end procurement processes for both existing and new suppliers, focusing on Marketing and Professional Services categories. - The professional will ensure adherence to procurement standards, negotiate prices, and compare offers in collaboration with business owners. - The onboarding will primarily be remote, with occasional in-person days in Amsterdam.

A traditional, medium-sized branded goods company in northern Germany is looking for a freelance consultant and FM expert for 6 to 9 months to reorganize business activities in Corporate Real Estate Management (CREM) and Facility Management (FM). - Typical tasks in this role:** - Analyze existing FM and CREM structures, processes, and service provider contracts as part of the corporate reorganization. - Develop a future-oriented strategy for Corporate Real Estate and Facility Management to support new business goals. - Optimize space management (space efficiency, workplace concepts, repurposing) in line with "Future of Work" strategies. - Realign operational facility management: ensure availability of equipment and buildings, manage maintenance measures. - Consolidate and tender FM services; negotiate and manage Service Level Agreements (SLAs). - Lead the internal FM team and coordinate external service providers. - Plan and control budgets and report to senior management. - Relevant technologies, tools or methods:** - CAFM / IWMS: Planon, ARCHIBUS, Spacewell, SAP RE-FX, PMWeb. - ERP systems: SAP S/4HANA, Oracle. - Project management: MS Project, Asana. - Office suite: MS Office / Google Workspace. - Methods: benchmarking, SLA management, life cycle cost analysis (LCC). - Typical KPIs or success metrics:** - Reduce operational FM costs per m² by >10% through process optimization and consolidation. - Increase Planned Maintenance Percentage (PMP) to >80% to reduce reactive incidents. - Improve SLA compliance of external providers to >95%. - Decrease asset downtime for critical infrastructure by >20%. - Successfully achieve defined reorganization milestones on time and budget. - Key challenges, risks or specifics:** - High resistance to change within the existing organization (change management). - Lack of transparency due to fragmented data and missing digital processes. - Complexity of renegotiating or terminating long-standing service contracts. - Ensuring business continuity during restructuring. - Balancing cost pressure with maintaining service quality and employee satisfaction. - Concrete deliverables:** - Milestone 1: Completion of the as-is analysis and presentation of results. - Deliverable 1: Detailed assessment report with SWOT analysis and benchmarking. - Milestone 2: Approval of the new FM/CREM strategy and target operating model. - Deliverable 2: Strategy paper, process map and implementation roadmap. - Milestone 3: Successful completion of service provider tender(s). - Deliverable 3: Signed new service contracts and handover plan. - Final deliverable: Handover documentation to the following line management.