Building and enhancing data management in SQL Server for fixed-line and all-IP products and integrating existing and new data sources from SQL Server/Oracle CRM and workflow management systems
Developing a SQL database that collects and merges data from various source systems (CRM and workflow systems)
Creating and extending database analyses in Tableau for daily reporting
Advising business units (e.g., Technology, Order Management) on data collection and management of customer data
Continuously optimizing and establishing the data management process and data quality for future projects