Md A.
Devops Engineer
Experience
Oct 2022 - Present
3 years 1 monthBengaluru, India
Devops Engineer
Planview India
- Product worked on: Planview Portfolios
- AWS Infrastructure automation: Designed and implemented Terraform scripts and Jenkins pipelines to automate AWS infrastructure deployment for customer onboarding.
- Infrastructure as Code: Defined and provisioned highly available infrastructure using Terraform ensuring consistent and reproducible deployments.
- CI/CD pipelines & automation: Developed and maintained CI/CD pipelines using Jenkins, GitHub Actions, and Argo CD to facilitate frequent and automated software releases, ensuring high-quality, reliable and automated deployments. Also developed and maintained reusable Jenkins shared libraries, standardizing CI/CD processes across multiple projects.
- Kubernetes & Argo CD: Managed and deployed applications on Kubernetes clusters with Argo CD, implementing a GitOps workflow that integrated Terraform for EKS infrastructure provisioning, ensuring seamless rollouts, automated syncs, and reliable rollbacks.
- Scripting & automation: Developed automation scripts using Shell scripts and Python for infrastructure management and deployment tasks significantly improving efficiency.
- Serverless & event-driven architecture: Created and managed AWS Lambda functions to enable event-driven and scalable applications.
- Secrets management: Integrated AWS Secrets Manager and SSM Parameter Store to securely store sensitive application credentials.
- Observability & monitoring: Implemented robust monitoring solutions with Prometheus, Grafana, and AWS CloudWatch, enabling 24/7 system availability for real-time monitoring and performance optimization. Also configured New Relic, Site24x7 and OpsGenie for alerts.
- Security & compliance: Implemented AWS CloudTrail to audit API activity, ensuring compliance and security best practices. Implemented GuardDuty at product level.
- Containerization: Built and maintained Docker environments for developers and testers, utilizing Docker Compose and Kubernetes for container orchestration.
- Migration & AWS collaboration: Led AWS migration projects, working closely with AWS teams to achieve successful cloud transitions.
- Automation & system stability: Leveraged AWS Systems Manager to automate patching, software deployment, and configuration management, enhancing security, reliability, and operational efficiency.
- Collaboration & agile practices: Worked closely with development teams, leveraging LeanKit for Agile project management and conducting quarterly business reviews with clients.
Jun 2019 - Oct 2022
3 years 5 monthsBengaluru, India
Senior Engineer - Devops
Enquero Genpact
- Automation & efficiency: Spearheaded automation initiatives that reduced API onboarding time by 60 minutes per API, minimized manual errors, and ensured smooth, chaos-free deployments.
- Application security: Championed application security by integrating and managing multiple security tools, strengthening overall system resilience and compliance posture.
- Observability & monitoring: Enhanced monitoring capabilities by configuring New Relic for 150+ APIs and deploying automated synthetic monitors in production, enabling proactive incident detection and faster issue resolution.
- Deployment strategy: Researched, analyzed, and implemented deployment strategies for enterprise applications such as Tableau and Salesforce, ensuring scalable, reliable, and efficient rollouts.
- Quality & testing: automated test cases and MUnit tests within CI/CD pipelines, enabling early feedback loops, rapid bug detection, and improved release quality.
Jan 2018 - Jun 2019
1 year 6 monthsBengaluru, India
System Engineer - Devops
Thomson Reuters
- CI/CD & build automation: Automated build and testing workflows using AWS CodeBuild, accelerating software development cycles and improving overall code reliability.
- Application monitoring: Leveraged New Relic to monitor application performance, proactively detect bottlenecks, and optimize system performance for better user experience.
- Cloud monitoring & insights: Utilized AWS CloudWatch to monitor resource utilization, analyze application logs, and enable real-time operational insights for proactive system management.
- Audit & compliance: Configured and managed AWS CloudTrail to provide comprehensive tracking and auditing of AWS API activities, ensuring compliance and strengthening security posture.
- Process automation: Spearheaded the automation of the license update process using Ansible, saving approximately 180 work hours per month and drastically reducing manual errors.
- Serverless automation: Designed and implemented custom Python-based AWS Lambda functions to manage resources, including automated volume snapshot creation and retention policy management, improving operational efficiency and resource governance.
May 2016 - Nov 2017
1 year 7 monthsMumbai, India
Senior System Engineer
Cognizant
- AWS troubleshooting & support: Demonstrated expertise in identifying and resolving issues across AWS services and components, ensuring high system availability and performance.
- Cloud infrastructure design: Created secure, scalable, and isolated environments by configuring VPC peering, subnets, and security groups to meet application and compliance requirements.
- Version control & collaboration: Proficient in Git, with hands-on experience using GitHub for effective source code management, branching strategies, and team collaboration.
- Audit & monitoring: Utilized AWS CloudTrail for log management and enhanced monitoring, enabling efficient auditing and proactive system oversight.
Oct 2015 - Mar 2016
6 monthsBengaluru, India
Associate
Yahoo
- Support process optimization: Developed standardized templates for common user issues, streamlining support workflows and ensuring consistent, high-quality customer interactions.
- Knowledge base & self-service: Actively contributed to building customer FAQs, enabling users to quickly resolve basic account-related queries and reducing support ticket volume.
- Account security & investigation: Investigated user accounts to verify legitimacy, safeguarded sensitive data, and ensured compliance with security policies.
- User verification & access control: Validated users through personally identifiable information (PII) and security questions, ensuring secure and authorized access to accounts.
- Knowledge sharing & collaboration: Participated in knowledge-sharing activities, fostering a culture of continuous learning and process improvement within the team.
- Root cause analysis: Recreated customer-reported issues to analyze and understand problems thoroughly, enabling effective and timely resolutions.
Summary
Dynamic and results-driven DevOps Engineer with 10+ years of experience designing, automating, and managing infrastructure and CI/CD pipelines for large-scale, cloud-native environments. Proven expertise in Infrastructure as Code (Terraform), Kubernetes, AWS, and GitOps workflows with Argo CD, delivering highly available, scalable, and secure solutions. Skilled in Python, Shell scripting, and Ansible to automate operations, reduce manual effort, and improve efficiency, while implementing end-to-end monitoring, observability, and security using Prometheus, Grafana, CloudWatch, CloudTrail, and GuardDuty to ensure compliance and 24/7 system reliability.
Proven ability to lead teams, work independently, and deliver innovative solutions to complex challenges. Well-versed in CI/CD, IaC, Cloud Security, and Production Support, with strong troubleshooting skills across build, deployment, and production phases. Excellent communication, leadership, and cross-functional collaboration skills, fostering seamless project execution.
Committed to continuous improvement, cloud-native best practices, and operational excellence in complex production environments.
Languages
Hindi
NativeUrdu
NativeEnglish
AdvancedEducation
BVCET
Bachelor's in Engineering · Engineering · Hubballi, India
Certifications & licenses
Hashi Corp Certified: Terraform Associate (003)
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