The Post Creative Strategist role is our entry level strategy position and is focused on identifying insights and developing creative strategies and briefs for a social-first approach to marketing.
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Ongoing monitoring of brand social channels & relevant online conversations looking for highest impact opportunities to engage (including proactive identification of conversations & communities strategically and creatively relevant for the brand)
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Continuous active listening on brands currently tracking every follower interaction: comments, responses, DM’s
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Researching and analyzing brand and cultural trends and their relevance to our clients and creative campaigns
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Willing to go beyond basic tracking to analyzing and drawing hypothesis, including providing a daily digest of observations + recommendations, to produce creative briefs
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Use third party tools to manage brand’s pages
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Read every comment across all social posts, and respond to consumers across these channels, maintaining a consistent brand voice across these conversations, and using the opportunity to engage followers, probe further insights, or advance brand goal
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Follow proper escalation systems, as needed, for followers with negative feedback.
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Seek opportunities to insert the brand in social conversation, whether around relevant trending topics/news or engaging with social influencers/celebrities/other brands