- Establishment of a future O2C standard process in S/4 HANA for a retail customer with focus on O2C integration and planned interaction with the merchandise management system
- The existing merchandise management system for trade goods will continue to be used for all logistics processes and is out of scope.
- Definition of interface requirements
- Process definition and harmonization: Establish company-wide standard processes in S/4 and O2C process integration for the affected entities (B2C, B2B, B2G)
- O2C integration: Definition of the level of integration of third-party systems:
- Best possible compliance with legal reporting and proof obligations
- S/4 as the leading system for intercompany transaction execution
- Invoice flow and billing
- Price conditions
- Rebates
- Contracts
What should be completed for these topics within the Explore phase?
- Preparation and execution of Fit to Standard workshops (including building a prototype in the sandbox system for the workshops)
- Documentation of the Fit to Standard workshop results in a BPMN up to level 5
- Documentation of gaps / requirements
- Design of the processes / documentation of functional concepts (Confluence + Signavio)