## Service Description without Personal Reference - **IT Project Management**: Creation of software rollout and migration plans for the bi-monthly releases of the MDOI application based on Blueplanet, taking into account all relevant dependencies using JIRA and stakeholder management - **Design Management**: Planning and creation of all relevant designs as well as their review in the Multi Domain Orchestration and Inventory (MDOI) tool for the Transport Networks sub-area, serving as implementation documentation of requirements using JIRA and Confluence - **Stakeholder Management**: Development and execution of communication measures regarding software changes based on the created designs, verification that the requirements are fully covered by the designs, including the preparation of documentation for management using Microsoft Outlook, Microsoft Teams, and JIRA

Steering a strategic digitalization project in a hospital network, e.g. the implementation of a new HIS or an electronic patient record (ePA) in accordance with the KHZG. - **Typical areas of responsibility:** - Overall responsibility for project planning, control and monitoring (time, budget, quality). - Management of the interdisciplinary project team. - Requirements, risk and stakeholder management. - Planning and management of change management and rollouts. - Ensuring compliance with regulatory requirements (KHZG, GDPR). - **Relevant technologies, tools & methods:** - HIS systems (Orbis, iMedOne), ePA solutions. - Standards: HL7, FHIR. - Methods: PRINCE2, PMI/PMBOK, agile/hybrid. - Tools: MS Project, Jira, Confluence. - **Typical KPIs & success metrics:** - KHZG compliance, user adoption rate (>85%), process efficiency, milestone adherence. - **Key challenges & risks:** - High process complexity, intensive stakeholder management, interoperability, data security. - **Deliverables:** - Project plan, status reports, requirements specification, change concept, cutover plan, project closure report.

A company is looking for an experienced network and project manager who brings expertise in device networking and their interfaces as well as in-depth knowledge of modern networking technologies. The project's goal is to optimize and further develop network solutions, especially in the area of enterprise WLAN and RADIUS/EAP-TLS. The candidate will take on a key role in project and team management, preferably in an agile environment, and ensure cross-team coordination. - Developing and implementing solutions for networking devices and their interfaces (HTTP/REST) - Optimizing and managing enterprise WLAN/RADIUS/EAP-TLS networks - Leading and managing projects and teams, preferably in an agile environment - Coordinating between different teams and stakeholders - Applying and further developing modern networking technologies such as IEEE 802.11/WiFi

A company is looking for an experienced project manager with a civil engineering background for the power plant or energy industry. The aim of the project is to lead the planning, coordination and implementation of construction projects in the energy and power plant sector. The role requires close collaboration with interdisciplinary teams to ensure that projects are completed on time and within budget. It is explicitly stated that construction supervisors are not being sought. Main responsibilities: - Management and oversight of construction projects in the power plant or energy industry - Coordination between various disciplines and external partners - Ensuring compliance with safety and quality standards - Development and monitoring of project schedules and budgets - Identification and resolution of technical challenges - Reporting to stakeholders and management

A company is seeking an experienced Business Analyst to adopt the product perspective within a squad and advise the Squad Owner (Product Owner) to maximize value creation while continuously incorporating customer and market insights. The Business Analyst will keep track of market requirements, coordinate with customers and partners, maintain the squad backlog, and ensure the professional quality of deliverables. The position requires independent, cross-functional analysis and alignment of business requirements directly with business units, squad owners, technical teams, and product management. - Advising the Squad Owner on the squad’s (partial) products and services, including technical components. - Supporting business aspects from ideation and concept through market launch and maintenance according to the life-cycle process. - Aligning and validating ideas and requirements, as well as assisting in the creation of user stories and maintenance of the squad backlog. - Shaping a customer-centric squad vision, coordinated roadmap, and release plan in line with corporate objectives. - Conducting innovation work and product-specific market observation to ensure competitiveness. - Ensuring stable operations according to agreed service level agreements and regulatory requirements. - Creating requirements specifications, documents, and service descriptions as part of product definition. - Closely coordinating on architecture and refactoring topics with architecture roles. - Ensuring functional and non-functional quality of deliverables by creating and executing test cases.

- IT project manager activities - Interface / bridging function between business domain and technology, hence the required compelling subject matter expertise.

A company from the automotive sector is looking for an experienced expert in Snow Software components to execute a release migration. The Snow Software components (License Manager, Inventory Server, Integration Manager) are used for software license management and inventory. The goal of the project is to ensure the security, stability, and functionality of the systems by upgrading to the current version. Experiences from the last comparable update should be incorporated into the planning. The role includes planning, execution, and follow-up of the release migration, including creating a migration plan, aligning with stakeholders, performing functional tests, and documenting all measures. Key responsibilities: - Creation of a migration plan for test and production environments - Identification and documentation of all necessary steps, resources, and dependencies - Coordination of downtime windows with relevant stakeholders - Execution of the updates during the agreed downtime - Ensuring flawless installation of the new versions - Performing functional tests and error analysis - Documenting all measures and producing a final report - Handover to operations including lessons learned

To support the further development of an innovative low-code platform, a highly qualified Senior Frontend Engineer is sought. The platform enables customers to build complex business applications with minimal coding effort, while seamless integration into existing SAP system landscapes is mission-critical. - Typical responsibilities: Designing, architecting, and implementing sophisticated, reusable frontend components and modules with React & TypeScript. Ensuring high code quality through code reviews, unit tests, and end-to-end tests. Performance optimization of the platform for a smooth user experience. Close collaboration in an agile Scrum team with Product Owners, UX/UI designers, and backend developers to deliver the product roadmap. Connecting SAP backend systems via REST and OData APIs. - Relevant technologies/tools: React, TypeScript, React Hooks, state management (e.g. Redux Toolkit, Zustand), SAP Business Technology Platform (BTP), UI5 Web Components, Storybook, Jest, React Testing Library, Cypress, Git, Jira, CI/CD. - KPIs/success metrics: Time-to-market for new platform features, Lighthouse performance score (>90), component reusability rate, reduction of reported frontend bugs by 25% per quarter, user adoption rate. - Key challenges: Finding the right balance between abstraction (low-code) and flexibility (specific customer requirements). Ensuring scalability and maintainability of the frontend architecture in a fast-growing product. Guaranteeing compatibility with various SAP system versions. - Deliverables: Implemented and tested features per user stories, expanded and documented component library (in Storybook), technical architecture documentation, sprint acceptance protocols. - Best practices: Applying clean code principles and design patterns (e.g. Atomic Design), establishing a comprehensive testing strategy, proactive communication within the team.

- Construction management for the installation of electrical systems in the context of a grid connection project - Ensuring compliance with budget, schedule and quality objectives as well as all relevant legal regulations - Reviewing technical documents such as construction plans, material lists and performance records - Coordination and communication with subcontractors, suppliers and project stakeholders - Interface management and ensuring a smooth project process

- A company is seeking an experienced interim procurement professional to support its Amsterdam office due to a departing colleague. - The role will end once a permanent successor is found, with the possibility of extension depending on the recruitment process. - The professional will act as the sole representative of a group-wide procurement organization in the Amsterdam office, working closely with a team of nine spread across Europe. - The role involves managing end-to-end procurement processes for both existing and new suppliers, focusing on Marketing and Professional Services categories. - The professional will ensure adherence to procurement standards, negotiate prices, and compare offers in collaboration with business owners. - The onboarding will primarily be remote, with occasional in-person days in Amsterdam.

A traditional, medium-sized branded goods company in northern Germany is seeking a freelance consultant and FM expert for 6 to 9 months to reorganize business activities in Corporate Real Estate Management (CREM) and Facility Management (FM). - Typical tasks in this role:** - Analysis of existing FM and CREM structures, processes, and service contracts as part of the corporate reorganization. - Development of a forward-looking strategy for corporate real estate and facility management to support the new business objectives. - Optimization of space management (space efficiency, workplace concepts, repurposing) in line with "Future of Work" strategies. - Realignment of operational facility management: ensuring operational readiness of equipment and buildings, managing maintenance activities. - Consolidation and tendering of FM services; negotiation and management of service level agreements (SLAs). - Leading the internal FM team and managing external service providers. - Budget planning, control, and reporting to senior management. - Relevant technologies, tools or methods:** - CAFM / IWMS: Planon, ARCHIBUS, Spacewell, SAP RE-FX, PMWeb. - ERP systems: SAP S/4HANA, Oracle. - Project management: MS Project, Asana. - Office suite: MS Office / Google Workspace. - Methods: Benchmarking, SLA management, Life Cycle Cost Analysis (LCC). - Typical KPIs or success metrics:** - Reduction of operational FM costs per m² by >10% through process optimization and consolidation. - Increase in Planned Maintenance Percentage (PMP) to >80% to reduce reactive failures. - Improvement of SLA compliance by external service providers to >95%. - Reduction of asset downtime for critical infrastructure by >20%. - Successful achievement of defined reorganization milestones within time and budget. - Key challenges, risks or specifics:** - High resistance to change within the existing organization (change management). - Lack of transparency due to fragmented data and missing digital processes. - Complexity in renegotiating or terminating long-standing service provider contracts. - Ensuring operational continuity during restructuring. - Balancing cost reduction pressures with maintaining service quality and employee satisfaction. - Concrete deliverables:** - Milestone 1: Completion of the as-is analysis and presentation of results. - Deliverable 1: Detailed assessment report with SWOT analysis and benchmarking. - Milestone 2: Approval of the new FM/CREM strategy and target operating model. - Deliverable 2: Strategy paper, process map, and implementation roadmap. - Milestone 3: Successful completion of service provider tender(s). - Deliverable 3: Signed new service contracts and handover plan. - Final Deliverable: Handover documentation to subsequent line management.

Typical tasks: - Analyzing existing insurance processes and identifying digitalization potentials - Gathering and documenting business requirements together with the business units - Creating solution concepts for digital transformation (including process modeling and cost-benefit analyses) - Acting as liaison between business and IT: translating requirements into technical concepts and supporting implementation - Supporting project management in planning and deploying new digital solutions (agile methods such as Scrum/Kanban) Relevant tools & technologies: BPMN modeling tools (e.g. Visio, Signavio), requirements management (Jira, Confluence), knowledge of common insurance IT systems, MS Office KPIs & metrics: adherence to project milestones and budgets, reduction of process lead times, increase in customer satisfaction/user adoption, reduction of manual efforts through automation Challenges: coordinating multiple stakeholders in the insurance environment (business units, IT, regulatory), integrating new digital solutions into existing legacy systems, dealing with regulatory requirements and data protection, change management and user adoption Deliverables: comprehensive requirements documents and process models, developed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for updated processes Lessons learned: early involvement of all stakeholders facilitates the implementation of digitalization projects; iterative, agile approaches enable flexible adjustments; in-depth industry knowledge (products, regulation) is crucial for designing viable digital solutions

We are seeking an experienced consultant for a process and project initiative in the area of Asset P&L (Profit and Loss) at a leading international financial services provider. - Typical areas of responsibility in this role:** - Analysis and documentation of existing end-to-end P&L processes for various asset classes (e.g., equities, fixed income, derivatives). - Identification of weaknesses, risks, and inefficiencies in data collection, processing, and reporting. - Design and conceptualization of optimized target processes for P&L calculation and attribution. - Development of functional specifications and business requirements for adapting or implementing IT systems (e.g., P&L engines, data warehouses). - Project management for the implementation of new processes and tools, including milestone planning, stakeholder management, and test coordination. - Development of control mechanisms to ensure data quality and consistency. - Creation of training materials and delivery of workshops for business units (trading, controlling, risk). - Relevant technologies, tools or methods:** - Advanced analytics: MS Excel (Pivot, Power Query, VBA), SQL. - Business intelligence: Tableau, Power BI, Qlik. - Project management: Jira, Confluence, MS Project. - ERP/finance systems: SAP FI/CO, Oracle Financials, or industry-specific asset management platforms. - Methods: Business Process Model and Notation (BPMN 2.0), agile project management (Scrum/Kanban). - Typical KPIs or success metrics:** - Reduction of P&L generation time (cycle time): target >25% efficiency gain. - Decrease in manual corrective postings: target >50% reduction through process automation. - Data quality index: increase of the "first-time-right" rate in data acquisition to >99%. - Efficiency ratio (cost-to-income): demonstrable positive impact on lowering the ratio. - User adoption rate: acceptance of new processes/tools by the business >80% after 3 months. - Key challenges, risks or specifics:** - Heterogeneous system landscapes and inconsistent data sources (data silos). - High complexity of financial products and valuation models. - Resistance to process changes in business units (change management). - Ensuring compliance with regulatory requirements (e.g., IFRS 9, BCBS 239). - Time- and budget-critical implementation during ongoing operations. - Concrete deliverables (“Deliverables”):** - Milestone 1: Completed as-is analysis and process documentation. - Deliverable 1: Detailed analysis report including assessment of weaknesses. - Milestone 2: Finalized target concept and Business Requirements Document. - Deliverable 2: Implementation roadmap and project plan. - Milestone 3: Successful User Acceptance Test (UAT) of the new process/tool. - Deliverable 3: Acceptance protocols, training materials, and project closure report.

A company is looking for an experienced Technical Project Manager in the field of district heating. The project objective is the planning and construction of district heating pipelines across all service phases of HOAI, as well as taking on complex project tasks. The Project Manager will play a key role in managing and coordinating projects, working closely with engineering firms, municipalities, authorities, and internal stakeholders. The role includes developing and optimizing planning options to maximize the efficiency and sustainability of projects. In addition, the Project Manager will continuously improve technical planning guidelines and processes, conduct technical-economic analyses, develop scenarios, and create concepts. Another focus is on budget planning for network investments in the heating sector, in close coordination with central controlling, as well as performing network calculations. - Planning and construction of district heating pipelines across all service phases of HOAI. - Management and coordination of projects in collaboration with engineering firms, municipalities, authorities, and internal stakeholders. - Development and optimization of planning options to increase efficiency and sustainability. - Support in improving technical planning guidelines and processes. - Conducting technical-economic analyses as well as developing scenarios and concepts. - Preparing budget planning for network investments in the heating sector. - Performing network calculations.

An EPC consultant is seeking an experienced Construction Manager (Mechanical) for the execution of a biogas plant. The goal of the project is the construction supervision and ensuring mechanical works are carried out in accordance with project requirements. In this role, you take responsibility for construction supervision and coordinate the mechanical works on site. You work closely with other project stakeholders to ensure compliance with schedules, quality standards and safety regulations. - Supervision of mechanical construction works at the biogas plant - Ensuring adherence to schedules and quality standards - Coordination of subcontractors and suppliers - Conducting regular site inspections and reporting - Assisting in resolving technical challenges on site - Compliance with safety regulations and environmental standards

A company is looking for an experienced construction manager who specializes in pipe works. The goal of the project is to manage and supervise construction activities, particularly in the area of pipes with a diameter of DN2000. The construction manager will be responsible for planning, coordinating and carrying out pipe segment cutting operations. The position is entirely on-site in Düsseldorf. - Managing and supervising construction projects in the field of pipe works - Planning and execution of pipe segment cutting operations - Ensuring compliance with safety and quality standards - Coordination of teams and resources - Documentation and reporting on project progress

In assignment for a renowned client in the life sciences sector, a freelance support is sought in the area of Clinical Data Management. The main task is taking responsibility for coordinating all data management activities in clinical trials. - Typical responsibilities in this role:** - Creation and review of the Data Management Plan (DMP) and the Data Validation Plan (DVP). - Design and implementation of electronic case report forms (eCRFs) in EDC systems (Electronic Data Capture). - Coordination of data collection, validation, and cleaning throughout the study lifecycle. - Development and execution of query processes to resolve data inconsistencies with investigative sites. - Medical coding of adverse events (AEs) and medications (e.g., using MedDRA, WHODrug). - Conducting SAE reconciliation (matching serious adverse events). - Preparation and execution of database locks after data collection is complete. - Preparation of status reports and communication with the study team (project management, monitoring, biostatistics). - Relevant technologies, tools, or methods:** - EDC Systems: Medidata Rave, Oracle Clinical, Viedoc, Zelta, OpenClinica. - Programming/analysis tools: SAS, R, Python, SQL. - Standards: CDISC (SDTM, ADaM), GCP (Good Clinical Practice), 21 CFR Part 11. - Collaboration tools: MS Teams, Jira, Confluence. - Data visualization: Tableau, Power BI. - Typical KPIs or success metrics:** - Data quality: Query rate (number of queries per 1,000 data points) < X; data entry error rate < 1%. - Time management: Time from last patient last visit (LPLV) to database lock (target: 4–6 weeks). - Efficiency: Average time to query resolution (target: < 10 business days for critical queries). - Compliance: 100% adherence to DMP-defined milestones and processes. - Protocol adherence: Rate of protocol deviations related to data management < 5%. - Key challenges, risks, or specifics:** - Managing increasing volumes and sources of data (e.g., wearables, ePROs). - Ensuring data integrity and security (cybersecurity, data protection/GDPR). - Complexity due to mid-study changes (protocol amendments) and their impact on the database. - Ensuring consistent data quality across multiple global investigative sites. - Shortage of qualified specialists and high demands for onboarding in study-specific systems. - Concrete deliverables:** - Finalized and approved Data Management Plan (DMP). - Live and validated study database (EDC system). - Regular data cleaning reports and status updates. - Clean, quality-assured, and analysis-ready database. - Final locked study database with complete audit trail. - Archived project documentation after study close-out.

- Ensuring that access roads are constructed and prepared according to NKT specifications - Supervising the proper construction of: - payout areas - thrust pits - other relevant structures - Checking transport on the last mile to the payout area - Monitoring the cable pull at the payout area and in the thrust pit - Collaborating with the civil engineering supervisor on: - backfilling thrust pits - dismantling access roads and payout areas - ensuring that joint pits are executed in compliance with NKT specifications - Monitoring the correct joining of the joints - Overseeing the blowing in and splicing of fiber optic cables (FOC) - Coordinating with the civil engineering supervisor on the backfilling of joint pits

For a client in the IT sector, an experienced IT architect with a focus on relational database management systems (RDBMS) is sought to take responsibility for the solution design of a new data-intensive application. - **Typical areas of responsibility:** - Analysis of existing system landscapes and gathering of functional and technical requirements for data storage. - Design and conception of a scalable, highly available, and secure RDBMS architecture (e.g., based on PostgreSQL, Oracle, or MS SQL Server). - Creation and optimization of data models (physical, logical) and definition of data flows. - Consulting of the development team in the implementation of database structures, stored procedures, and queries. - Planning and support of data migration strategies from legacy systems. - Definition of standards for backup, recovery, and disaster recovery scenarios. - **Relevant technologies, tools or methods:** - RDBMS: PostgreSQL, Oracle, MS SQL Server, MySQL/MariaDB - Cloud platforms: AWS RDS, Azure SQL, Google Cloud SQL - Modeling tools: ER/Studio, Sparx Enterprise Architect, draw.io - DevOps & IaC: Terraform, Ansible, Jenkins for database deployment automation - Monitoring: Prometheus, Grafana, specialized DB monitoring tools (e.g., pgAdmin, Oracle Enterprise Manager) - **Typical KPIs or success metrics:** - System availability and uptime (> 99.95%) - Response times of critical database queries (< 200ms) - Adherence to RTO/RPO targets (Recovery Time/Point Objective) - Scalability: performance under load simulation (e.g., 2x user growth) - Reduction of database operating costs through optimized design. - **Key challenges, risks or specifics:** - Ensuring data consistency and integrity in distributed systems. - Management of schema changes in production (zero-downtime deployment). - Balancing normalization and performance optimization (denormalization). - Securing sensitive data in accordance with GDPR and other compliance requirements. - **Concrete deliverables:** - Final architecture document (Solution Architecture Document) for the database solution. - Implemented and approved data model. - Proof-of-concept for critical non-functional requirements (e.g., high availability). - Migration plan and test protocols. - **Lessons learned / best practices:** - Early involvement of development and operations teams is essential. - Automated tests for database schema changes prevent regression errors. - Consider security-by-design from the outset, not as an add-on.

For the further development of a complex ServiceNow platform, a developer specializing in the middle layer is sought. The focus is on implementing business logic, integrations, and processing data between the frontend and backend systems. - **Typical areas of activity:** - Design and development of server-side business logic in ServiceNow using Business Rules, Script Includes, and Workflows. - Designing, implementing, and maintaining REST- and SOAP-based integrations with third-party systems (e.g., SAP, Jira, HR systems) via IntegrationHub or custom scripts. - Developing and optimizing data flows and transformations within the platform. - Performance analysis and optimization of server-side scripts and database interactions. - Ensuring platform stability and security through robust and error-resistant coding. - **Relevant technologies, tools, or methods:** - ServiceNow platform: in-depth knowledge of the Glide API (GlideRecord, GlideSystem), server-side scripting (JavaScript ES5). - Integrations: IntegrationHub (Spokes), REST/SOAP API Explorer, JSON, XML. - Automation: Flow Designer, Workflow Editor. - Development tools: ServiceNow Studio, VS Code with ServiceNow plugins. - Methodology: Agile (Scrum), use of Update Sets and Application Scopes for deployment. - **Typical KPIs or success metrics:** - Transaction response times for critical middle-layer processes. - Error rate in API calls and integrations (< 1%). - Success rate of automated workflows. - Code complexity (e.g., measured via SonarQube integration). - Adoption rate of new functionalities enabled by the middle layer. - **Specific challenges, risks, or specifics:** - Complexity of dependencies between various ServiceNow modules and external systems. - Ensuring scalability with high transaction volumes. - Debugging asynchronous processes and integrations. - Adhering to ServiceNow best practices to avoid jeopardizing platform upgradability ("out-of-the-box" vs. customizing). - **Concrete deliverables:** - Implemented and tested Script Includes and Business Rules. - Fully configured and documented integrations in IntegrationHub. - Technical documentation of developed logic and data flows. - Completed Update Sets, ready for deployment to the production environment. - **Lessons learned/best practices:** - Encapsulate reusable logic in Script Includes instead of duplicating it in multiple Business Rules. - Prefer asynchronous Business Rules for long-running operations to avoid blocking the user experience. - The Flow Designer is preferred over the classic Workflow Editor for new automations.