The ProMi Squad (Process Mining) project aims to transparently map the entire order process in the portals area. Relevant data sources from order to activation are combined for this. A holistic view of the end-to-end process makes it possible to identify process deviations and optimization potential. Key milestones of the project are connecting the required data sources, building self-service reports, and implementing automated alerts for process deviations. The challenge lies in the technical and functional integration of heterogeneous systems and data flows to ensure consistent monitoring and control of the ordering process. ⸻ Service Description - Analysis and documentation of requirements in the omnichannel area using requirements management tools and structured elicitation methods - Functional and technical analysis of existing data sources and ETL processes using database tools - Capturing and evaluating existing interfaces between source and target systems based on technical documentation - Consulting on the technical integration of defined data sources into the Celonis environment, taking into account the used tools Celonis EMS, Data Pool, and Data Push API - Creating technical queries and visualizations for process mapping based on the platform features provided (Celonis PQL, Studio) - Using system functions to visualize and analyze existing business processes (via the Celonis Process Explorer) - Functional consulting on technical interfaces, data provisioning, and system prerequisites

Typical tasks: - Analyze existing insurance processes and identify digitalization potentials - Gather and document business requirements together with business units - Create solution concepts for digital transformation (including process modeling and cost-benefit analyses) - Act as liaison between business and IT: translate requirements into technical concepts and support implementation - Support project management in planning and implementing new digital solutions (agile methods like Scrum/Kanban) Relevant tools & technologies: BPMN modeling tools (e.g. Visio, Signavio), requirements management (Jira, Confluence), knowledge of common insurance IT systems, MS Office KPIs & metrics: adherence to project milestones and budgets, reduction of process cycle times, increase in customer satisfaction/user acceptance, reduction of manual efforts through automation Challenges: aligning diverse stakeholders in the insurance environment (business units, IT, regulatory), integrating new digital solutions into existing legacy systems, dealing with regulatory requirements and data protection, change management and user adoption Deliverables: comprehensive requirement documents and process models, developed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for updated processes Lessons learned: early involvement of all stakeholders facilitates the implementation of digitalization projects; iterative, agile approaches allow flexible adjustments; deep industry knowledge (products, regulations) is crucial to design viable digital solutions

- Establishment of a future O2C standard process in S/4 HANA for a retail customer with a focus on O2C integration and planned handling of the merchandise management system - The existing merchandise management system for trade goods will still be used for all logistics processes and is out of scope. - Requirements definition for interfaces - Process definition and harmonization: Establish company-wide standard processes in S/4 and in O2C process integration for the areas/entities involved (B2C, B2B, B2G) - O2C integration: Definition of the level of integration of third-party systems: - Best possible compliance with legal reporting and documentation obligations - S/4 as the leading system for executing intercompany transactions - Billing flow and invoicing - Price conditions - Rebates - Contracts What should be done for these topics during the Explore phase? - Preparation and facilitation of Fit To Standard workshops (including building a prototype in the sandbox system for the workshops) - Documentation of the results of the Fit To Standard workshops in a BPML up to level 5 - Documentation of gaps/requirements - Process design and documentation of functional concepts (Confluence + Signavio)

In the context of advancing the reporting and analysis capabilities in Business Continuity Management (BCM), the existing BI landscape is being migrated from Tableau to Microsoft Power BI. The goal is to build a future-proof, scalable data warehouse that provides a consolidated data foundation for company-wide analyses. At the same time, existing reporting functions and automations in the standard software HiScout should be analyzed and adapted to new requirements. - **Consulting**: Advising on the architecture and setup of a data warehouse based on Microsoft technologies (SQL Server, Power BI) - **Migration**: Assisting with the migration of existing reports and dashboards from Tableau to Power BI - **Data Analysis**: Analyzing existing data sources and designing suitable ETL processes - **Automation**: Connecting and automating data sources - **Requirements Analysis**: Conducting requirements analyses and creating technical designs for reporting adjustments in HiScout - **Reporting**: Implementing and testing reporting adjustments in HiScout - **Documentation**: Quality assurance and documentation of the work performed - **Training**: Advising on creating training materials and knowledge transfer to internal teams

A company is seeking support for a project aimed at transparently mapping the overall ordering process in the Portals area. The goal is to combine relevant data sources from order to activation to enable a holistic view of the end-to-end process. This should facilitate the identification of process deviations and optimization potentials. Key project milestones include connecting the required data sources, building self-service reports, and implementing automated alerts for deviations in the process flow. The challenge lies in the technical and professional integration of heterogeneous systems and data flows to ensure consistent monitoring and control of the ordering process. - Analysis and documentation of requirements in the Omnichannel area using requirements management tools and structured collection methods - Professional and technical analysis of existing data sources and ETL processes using database tools - Recording and evaluation of existing interfaces between source and target systems based on technical documentation - Consulting on technical integration of defined data sources into the Celonis environment considering the tools used (Celonis EMS, Data Pool and Data Push API) - Creation of technical queries and representations for process visualization based on provided platform functions (Celonis PQL, Studio) - Use of system-side functions for visualization and analysis of existing business processes (via Celonis Process Explorer) - Professional consulting on technical interfaces, data provision and systemic requirements

- Customizing / parametrization of the core banking system according to business requirements - Maintaining daily operations - Initial and advanced training of internal staff

We are looking for an experienced consultant for a process and project initiative in the area of Asset P&L (Profit and Loss) at a leading international financial services provider. - Typical areas of responsibility in this role:** - Analyze and document existing end-to-end P&L processes for various asset classes (e.g. equities, fixed income, derivatives). - Identify weaknesses, risks and inefficiencies in data collection, processing and reporting. - Design and conceptualize optimized target processes for P&L calculation and attribution. - Create functional specifications and business requirements for adapting or introducing IT systems (e.g. P&L engines, data warehouses). - Manage the implementation of new processes and tools, including milestone planning, stakeholder management and test coordination. - Develop control mechanisms to ensure data quality and consistency. - Prepare training materials and conduct workshops for business areas (trading, controlling, risk). - Relevant technologies, tools or methods:** - Advanced Analytics: MS Excel (Pivot, Power Query, VBA), SQL. - Business Intelligence: Tableau, Power BI, Qlik. - Project Management: Jira, Confluence, MS Project. - ERP/Finance Systems: SAP FI/CO, Oracle Financials, or industry-specific asset management platforms. - Methods: Business Process Model and Notation (BPMN 2.0), agile project management (Scrum/Kanban). - Typical KPIs or success metrics:** - Reduction in P&L creation time (cycle time): target >25% efficiency improvement. - Decrease in manual correction entries: target >50% reduction through process automation. - Data quality index: increase "first-time-right" rate in data intake to >99%. - Efficiency ratio (cost-to-income): demonstrate a positive contribution to lowering the ratio. - User adoption rate: acceptance of new processes/tools in the business area >80% after 3 months. - Key challenges, risks or specifics:** - Heterogeneous system landscapes and inconsistent data sources (data silos). - High complexity of financial products and valuation models. - Resistance to process changes in business areas (change management). - Ensuring compliance with regulatory requirements (e.g. IFRS 9, BCBS 239). - Time- and budget-critical implementation during ongoing operations. - Concrete deliverables:** - Milestone 1: Completed as-is analysis and process documentation. - Deliverable 1: Detailed analysis report including risk assessment. - Milestone 2: Finalized target concept and business requirements document. - Deliverable 2: Implementation roadmap and project plan. - Milestone 3: Successful user acceptance test (UAT) of the new process/tool. - Deliverable 3: Acceptance protocols, training materials and project closure report.

An organization is looking for an experienced consultant with expertise in security concepts, SAP ILM, deletion concepts and E-Commerce. The goal of the project is to analyze existing processes, optimize security and deletion concepts, and ensure compliance with data protection regulations. The consultant will work closely with internal teams to develop and implement tailored solutions. Main tasks: - Analyze existing security and deletion concepts - Optimize and implement SAP ILM processes - Advise on E-Commerce security requirements - Ensure compliance with data protection regulations - Support documentation and training of internal teams

- Build and enhance data management in SQL Server for fixed-line and All-IP products, and integrate existing and new data sources from SQL Server/Oracle from CRM systems and workflow management systems - Develop a database in SQL that captures and consolidates data from different source systems (CRM and workflow systems) - Create and expand database reports in Tableau for daily reporting - Advise business units (e.g. Technology, Order Management) on data collection and management of customer data - Continuously optimize and establish the data management process and data quality for future projects

- IT project manager activities - Interface/bridging role between business area and technology, requiring solid subject matter knowledge.

- Operational control and management of material requirements planning and provisioning, as well as maintenance of material master data for an effective material flow - Ensuring and monitoring the operational material flow and proactively initiating measures in case of deviations, in close coordination with suppliers and internal stakeholders - Optimizing inventory levels with regard to capital tied up, material coverage, and ensuring supply - Contributing to the further development of processes and organization of the Material Management department

A company is looking for an experienced Technical Editor responsible for creating and managing data sheets, product brochures, and catalogs. These documents are crucial for sales, legally binding, and part of internal quality assurance. The product brochures showcase the key product features and customer benefits, while the data sheets contain detailed specifications. The role includes independently managing and overseeing all correction and review processes until final approval, as well as ensuring the defined quality and release processes according to company guidelines. In addition, filing the final data in the relevant systems such as the Promo Office database, PDM, and internet CMS is required. - Creation of data sheets, product brochures, and catalogs according to specifications. - Preparation of data for print production and ISO-compliant archiving in the product management system. - Management of versioned documents for print production and online publication. - Ensuring the defined quality and release processes. - Filing the final data in the relevant systems.

A company is looking for an experienced technical project manager in the field of district heating. The aim of the project is to plan and construct district heating pipelines across all HOAI service phases and to take on complex project tasks. The project manager will play a key role in controlling and coordinating projects, working closely with engineering firms, municipalities, authorities and internal stakeholders. The role includes developing and optimizing planning variants to maximize project efficiency and sustainability. In addition, the project manager will continuously improve technical planning guidelines and processes, conduct technical-economic analyses, develop scenarios and create concepts. Another focus is on budget planning for network investments in the heating sector, in close coordination with central controlling, as well as performing network calculations. - Planning and construction of district heating pipelines across all HOAI service phases. - Controlling and coordinating projects in collaboration with engineering firms, municipalities, authorities and internal stakeholders. - Developing and optimizing planning variants to increase efficiency and sustainability. - Supporting the improvement of technical planning guidelines and processes. - Conducting technical-economic analyses and developing scenarios and concepts. - Creating budget plans for network investments in the heating sector. - Performing network calculations.

A company is looking for an experienced project manager for the approval planning of infrastructure projects. - Management and coordination of the approval planning - Technical support and coordination of all involved service providers (routing, land management, environmental, communications) - Coordination of interfaces between departments and alignment with relevant stakeholders - Preparation of regular project reports and continuous updating of project documentation - Review and approval of deliverables from contracted service providers - Ensuring compliance with legal and technical requirements - Advising on the selection and hiring of specialist planners and experts - Independently creating scope of work documents and evaluating offers

The client runs the Ad Manager, a self-service portal for business customers to book and manage advertising products on the GMX and WEB.DE email portals. The Ad Manager is already live and serves as the central platform for campaign management in the B2B sector. There is currently a separate B2B portal called the trusted Dialog Manager, whose features are to be merged into the Ad Manager. Project goal The goal is the technical and functional enhancement of the Ad Manager with features from the trusted Dialog Manager. In the first step, a unified login system will be implemented. Building on that, existing trusted Dialog features will be gradually migrated and become centrally available in the Ad Manager. Since the trusted Dialog Manager was not previously a self-service tool, this integration also significantly improves user-friendliness and accessibility. The focus of this call for tenders is especially on frontend development (Angular, CSS, HTML). Scope of services - Unified Login System: Integration of trusted Dialog features into the Ad Manager via a central authentication mechanism. - Domain Overview Page: Development of an overview page with DKIM details, logo/avatar preview, and status information (active, inactive, ready for completion). - Auth Code Creation: Development of a function to generate time-limited authentication codes for tagging test emails. - Overlay Testmail Intro: Development of an overlay as a step-by-step guide for sending test emails. - Software Design: Incorporating current Angular best practices to optimize the codebase in terms of structure, reusability, and maintainability.

A company is looking for an experienced expert in P2P / Purchase to Pay / Procure to Pay to merge the IT finance systems of two entities. The goal of the project is to ensure smooth system integration and optimize processes. In this role, the expert will work closely with relevant stakeholders to analyze requirements, develop solutions, and support the implementation. Main tasks: - Analyze the current IT finance systems of both entities - Develop a strategy for system consolidation - Optimize P2P processes - Support implementation and integration - Collaborate with internal teams and external partners - Ensure compliance with finance and regulatory guidelines

For the further development of a complex ServiceNow platform, a developer specialized in the middle layer is sought. The focus is on implementing business logic, integrations, and processing data between the frontend and backend systems. - **Typical responsibilities:** - Designing and developing server-side business logic in ServiceNow using business rules, script includes, and workflows. - Designing, implementing, and maintaining REST- and SOAP-based integrations with third-party systems (e.g., SAP, Jira, HR systems) via IntegrationHub or custom scripts. - Developing and optimizing data flows and transformations within the platform. - Analyzing performance and optimizing server-side scripts and database interactions. - Ensuring platform stability and security through robust, error-resistant coding. - **Relevant technologies, tools, or methods:** - ServiceNow platform: in-depth knowledge of the Glide API (GlideRecord, GlideSystem), server-side scripting (JavaScript ES5). - Integrations: IntegrationHub (spokes), REST/SOAP API Explorer, JSON, XML. - Automation: Flow Designer, Workflow Editor. - Development tools: ServiceNow Studio, VS Code with ServiceNow plugins. - Methodology: Agile (Scrum), use of update sets and application scopes for deployment. - **Typical KPIs or success metrics:** - Transaction response times for critical middle layer processes. - Error rate for API calls and integrations (< 1%). - Success rate of automated workflows. - Code complexity (e.g., measured via SonarQube integration). - Adoption rate of new features enabled by the middle layer. - **Key challenges, risks, or specifics:** - Complexity of dependencies between different ServiceNow modules and external systems. - Ensuring scalability under high transaction volumes. - Debugging asynchronous processes and integrations. - Adhering to ServiceNow best practices to keep the platform upgradeable ("out-of-the-box" vs. customizing). - **Specific deliverables:** - Implemented and tested script includes and business rules. - Fully configured and documented integrations in IntegrationHub. - Technical documentation of developed logic and data flows. - Completed update sets ready for deployment to production. - **Lessons learned/best practices:** - Encapsulate reusable logic in script includes instead of duplicating it across multiple business rules. - Prefer asynchronous business rules for long-running operations to avoid blocking the user experience. - Use Flow Designer over the classic Workflow Editor for new automations.

Our client is a payment service provider. We are looking for a Project Manager Payment Services (m/f/d) - Clearing Girocard and Direct Debit Transactions at the POS. Responsibilities: - Designing and building an external clearing and payment service provider outside the client organization - Shaping and implementing clearing processes – including contract management with involved banks, debt collection agencies and transaction insurers - Establishing and setting up risk and compliance processes in the area of payment clearing - Independently developing, managing and continuously supporting the relevant services

Design and development of a modern data platform in the Azure Cloud for an e-commerce company. Implementation of scalable data pipelines and a lakehouse architecture. - **Typical tasks:** - Designing and implementing ETL/ELT processes with Azure Data Factory/Databricks. - Building and managing the data infrastructure (Data Lake, Synapse). - Developing data models and ensuring data quality. - Automating deployments using IaC (Terraform). - Performance tuning and coordinating with stakeholders. - **Relevant technologies, tools & methods:** - Azure Data Factory, Synapse, Databricks, Data Lake Storage. - Apache Spark, Delta Lake. - Python (PySpark), SQL. - Terraform, Azure DevOps. - **Typical KPIs & success metrics:** - Data latency, pipeline uptime (>99.9%), query performance, cost efficiency. - **Key challenges & risks:** - High data volumes, GDPR compliance, avoiding data silos. - **Deliverables:** - Production-ready data pipelines, structured data lake/warehouse, IaC scripts, technical documentation.

Project description As part of implementing and optimizing the tool **Multi Domain Orchestration and Inventory (MDOI)** in the transport mobile network area (B2X), the focus is on planning, building, commissioning, managing, and optimizing several thousand devices for the fixed and mobile network. The application enables the selection and configuration of suitable devices and technologies and their efficient deployment for maximum network coverage and customer satisfaction. Efficient management of these projects and processes while increasing automation requires the use of the MDOI software solution. Project scope without personal reference - IT Project Management: creating software rollout and migration plans for the application's bi-monthly releases of MDOI, based on Blueplanet, considering all relevant dependencies using JIRA and stakeholder management - Design Management: planning and creating all relevant designs and reviewing them in the Multi Domain Orchestration and Inventory (MDOI) tool for the Transport Networks area, as an implementation description of the requirements using JIRA and Confluence - Stakeholder Management: developing and implementing communication measures for software changes based on the created designs, checking if the requirements are fully covered by the designs, including creating management documentation using Microsoft Outlook, Microsoft Teams and JIRA