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Creation and acceptance of epics within feature planning for billing processes, in particular for customer account management and business customer data management (SOHO). Documentation is done in Jira and Confluence.
Analysis of the end-to-end implementation of billing requirements, identification of process gaps, and coordination and control of measures to close these gaps
Prioritization of epics based on #Business Value, technical feasibility and dependencies within the RAITT project for efficient implementation.
Continuous review and adjustment of epics based on #Sprint Reviews and consultation with the specialist departments to ensure all requirements are precisely implemented.
Creation and validation of #User Stories for the development teams to capture the functional requirements for the billing system. Documentation and management are handled via Jira.
Professional consulting for B2C billing, especially in the definition, creation, and evaluation of complex business and technical requirements with regard to time management, quality management, and budget control.
Regular reporting on project progress, identification of risks and challenges, and derivation of control measures. Reporting is carried out using Microsoft Office (PowerPoint, Excel).
Consulting on compliance requirements (EECC, data protection) to ensure that the new billing processes and systems are regulatory compliant.
Professional consulting for interfaces in the dunning/collection area for the Inlife Tribe to ensure seamless billing and payment control.
Detailed analysis, design, and functional description of the future tariff portfolio, with a special focus on compliance with EECC requirements.
Development of technical concepts and solution specifications for billing processes, including data modeling, master data management, and reporting requirements for Finance & Accounting Services.
Must-have Skills:**
Stakeholder Management – Confident handling of internal and external stakeholders to align technical and business requirements.
Project Management – Experience in steering and coordinating technical projects.
User Stories – Ability to create and manage user stories for the development of new features.
Billing – Knowledge of billing systems and their technical implementation.
Tech Know-How – Solid technical understanding of digital products and software development.
Compliance – Experience with regulatory and security-related requirements in digital products.
Business Process Management – Ability to analyze, optimize, and document business processes.
Agile Methodology – Experience with agile development methods and their application.
JIRA & Confluence – Proficient use of these tools for documentation and coordination of development processes.
Requirements Management – Structured capture, analysis, and management of technical and functional requirements.
Nice-to-have Skills:**
Business Informatics – Background knowledge in business informatics or related disciplines.
Backlog – Experience in prioritizing and managing backlogs for agile development projects.
Product Management – Knowledge of the technical and functional definition of app features.
Quality Management – Experience with quality standards and their assurance in digital products.
Computer Science – Basic understanding of IT systems and software architecture.
Scrum – Experience with Scrum methodologies and their practical application.
Software Development – Understanding of software development processes and technical dependencies.
Microsoft Office – Proficient use of Office tools for creating and managing technical documentation.
Data Analysis – Ability to analyze and interpret data to optimize processes and features.