Project details

Recommended projects

TECH Senior Project Manager (m/w/d) (9685)

Project description As part of implementing and optimizing the tool **Multi Domain Orchestration and Inventory (MDOI)** in the transport mobile network area (B2X), the focus is on planning, building, commissioning, managing, and optimizing several thousand devices for the fixed and mobile network. The application enables the selection and configuration of suitable devices and technologies and their efficient deployment for maximum network coverage and customer satisfaction. Efficient management of these projects and processes while increasing automation requires the use of the MDOI software solution. Project scope without personal reference - IT Project Management: creating software rollout and migration plans for the application's bi-monthly releases of MDOI, based on Blueplanet, considering all relevant dependencies using JIRA and stakeholder management - Design Management: planning and creating all relevant designs and reviewing them in the Multi Domain Orchestration and Inventory (MDOI) tool for the Transport Networks area, as an implementation description of the requirements using JIRA and Confluence - Stakeholder Management: developing and implementing communication measures for software changes based on the created designs, checking if the requirements are fully covered by the designs, including creating management documentation using Microsoft Outlook, Microsoft Teams and JIRA
Telekommunikation
Munich, Germany
100% remote

IT Project Manager in Hospital Environment (m/f/d)

We are looking for an experienced IT project manager to oversee and implement IT projects in a hospital setting. The goal is to deliver various digitization and infrastructure projects (e.g., HIS migration, medical technology integration, ISMS implementation or TI components) on time, on budget and with assured quality. In this role, the project manager takes full responsibility for planning, controlling and implementing the projects and acts as the interface between IT, clinical departments and executive management. - Overall responsibility for planning, controlling and implementing IT projects in a clinical environment - Coordination of internal and external stakeholders, including the IT department, medical staff, service providers and manufacturers - Ensuring compliance with time, budget and quality requirements - Creating project plans, status reports, decision papers and presentations - Risk management, resource planning and escalation management - Managing acceptance and testing procedures, including documentation - Support in preparing KHZG or NIS2 relevant measures - Interface function between IT, clinical departments and executive management
Health
Hamburg, Germany
80% remote

Business Analyst for Digitalization in the Insurance Industry (m/f/d)

Typical tasks: - Analyze existing insurance processes and identify digitalization potentials - Gather and document business requirements together with business units - Create solution concepts for digital transformation (including process modeling and cost-benefit analyses) - Act as liaison between business and IT: translate requirements into technical concepts and support implementation - Support project management in planning and implementing new digital solutions (agile methods like Scrum/Kanban) Relevant tools & technologies: BPMN modeling tools (e.g. Visio, Signavio), requirements management (Jira, Confluence), knowledge of common insurance IT systems, MS Office KPIs & metrics: adherence to project milestones and budgets, reduction of process cycle times, increase in customer satisfaction/user acceptance, reduction of manual efforts through automation Challenges: aligning diverse stakeholders in the insurance environment (business units, IT, regulatory), integrating new digital solutions into existing legacy systems, dealing with regulatory requirements and data protection, change management and user adoption Deliverables: comprehensive requirement documents and process models, developed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for updated processes Lessons learned: early involvement of all stakeholders facilitates the implementation of digitalization projects; iterative, agile approaches allow flexible adjustments; deep industry knowledge (products, regulations) is crucial to design viable digital solutions
Insurance
Germany
80% remote

Technical Project Manager District Heating (m/f/d)

A company is looking for an experienced technical project manager in the field of district heating. The aim of the project is to plan and construct district heating pipelines across all HOAI service phases and to take on complex project tasks. The project manager will play a key role in controlling and coordinating projects, working closely with engineering firms, municipalities, authorities and internal stakeholders. The role includes developing and optimizing planning variants to maximize project efficiency and sustainability. In addition, the project manager will continuously improve technical planning guidelines and processes, conduct technical-economic analyses, develop scenarios and create concepts. Another focus is on budget planning for network investments in the heating sector, in close coordination with central controlling, as well as performing network calculations. - Planning and construction of district heating pipelines across all HOAI service phases. - Controlling and coordinating projects in collaboration with engineering firms, municipalities, authorities and internal stakeholders. - Developing and optimizing planning variants to increase efficiency and sustainability. - Supporting the improvement of technical planning guidelines and processes. - Conducting technical-economic analyses and developing scenarios and concepts. - Creating budget plans for network investments in the heating sector. - Performing network calculations.
Energy
Germany
100% remote

Funding Controller (m/f/d)

A company is seeking support in setting up or optimizing a structured funding controlling system for municipal energy, infrastructure, or digitization projects. The goal is to increase efficiency and transparency in the use of funding and ensure compliance with funding regulations. The role includes identifying suitable funding programs at the EU, federal, and state levels, assisting with applications, fund disbursements, and preparation of usage reports. It also involves setting up a monitoring and reporting system (e.g., in Excel) that aligns project plans with funding requirements. Consulting on processes and interfaces such as accounting and project management, as well as training internal teams as needed, are also part of the tasks. - Identification of suitable funding programs (EU, federal, state) - Support with application, fund disbursement, and usage reports - Setting up monitoring/reporting (e.g., in Excel) - Aligning project plans with funding requirements - Consulting on processes and interfaces (e.g., accounting, project management) - Training internal teams as needed
Manufacturing
Germany
100% remote

Consultant for Process Management and Data Analysis (m/w/d)

A company is seeking support for a project aimed at transparently mapping the overall ordering process in the Portals area. The goal is to combine relevant data sources from order to activation to enable a holistic view of the end-to-end process. This should facilitate the identification of process deviations and optimization potentials. Key project milestones include connecting the required data sources, building self-service reports, and implementing automated alerts for deviations in the process flow. The challenge lies in the technical and professional integration of heterogeneous systems and data flows to ensure consistent monitoring and control of the ordering process. - Analysis and documentation of requirements in the Omnichannel area using requirements management tools and structured collection methods - Professional and technical analysis of existing data sources and ETL processes using database tools - Recording and evaluation of existing interfaces between source and target systems based on technical documentation - Consulting on technical integration of defined data sources into the Celonis environment considering the tools used (Celonis EMS, Data Pool and Data Push API) - Creation of technical queries and representations for process visualization based on provided platform functions (Celonis PQL, Studio) - Use of system-side functions for visualization and analysis of existing business processes (via Celonis Process Explorer) - Professional consulting on technical interfaces, data provision and systemic requirements
Telecommunications
Düsseldorf, Germany
100% remote

Celonis Process Analyst (m/f/d)

The ProMi Squad (Process Mining) project aims to transparently map the entire order process in the portals area. Relevant data sources from order to activation are combined for this. A holistic view of the end-to-end process makes it possible to identify process deviations and optimization potential. Key milestones of the project are connecting the required data sources, building self-service reports, and implementing automated alerts for process deviations. The challenge lies in the technical and functional integration of heterogeneous systems and data flows to ensure consistent monitoring and control of the ordering process. ⸻ Service Description - Analysis and documentation of requirements in the omnichannel area using requirements management tools and structured elicitation methods - Functional and technical analysis of existing data sources and ETL processes using database tools - Capturing and evaluating existing interfaces between source and target systems based on technical documentation - Consulting on the technical integration of defined data sources into the Celonis environment, taking into account the used tools Celonis EMS, Data Pool, and Data Push API - Creating technical queries and visualizations for process mapping based on the platform features provided (Celonis PQL, Studio) - Using system functions to visualize and analyze existing business processes (via the Celonis Process Explorer) - Functional consulting on technical interfaces, data provisioning, and system prerequisites
Telecommunications
Düsseldorf, Germany
100% remote

Process and consulting for Asset PnL (m/f/d)

We are looking for an experienced consultant for a process and project initiative in the area of Asset P&L (Profit and Loss) at a leading international financial services provider. - Typical areas of responsibility in this role:** - Analyze and document existing end-to-end P&L processes for various asset classes (e.g. equities, fixed income, derivatives). - Identify weaknesses, risks and inefficiencies in data collection, processing and reporting. - Design and conceptualize optimized target processes for P&L calculation and attribution. - Create functional specifications and business requirements for adapting or introducing IT systems (e.g. P&L engines, data warehouses). - Manage the implementation of new processes and tools, including milestone planning, stakeholder management and test coordination. - Develop control mechanisms to ensure data quality and consistency. - Prepare training materials and conduct workshops for business areas (trading, controlling, risk). - Relevant technologies, tools or methods:** - Advanced Analytics: MS Excel (Pivot, Power Query, VBA), SQL. - Business Intelligence: Tableau, Power BI, Qlik. - Project Management: Jira, Confluence, MS Project. - ERP/Finance Systems: SAP FI/CO, Oracle Financials, or industry-specific asset management platforms. - Methods: Business Process Model and Notation (BPMN 2.0), agile project management (Scrum/Kanban). - Typical KPIs or success metrics:** - Reduction in P&L creation time (cycle time): target >25% efficiency improvement. - Decrease in manual correction entries: target >50% reduction through process automation. - Data quality index: increase "first-time-right" rate in data intake to >99%. - Efficiency ratio (cost-to-income): demonstrate a positive contribution to lowering the ratio. - User adoption rate: acceptance of new processes/tools in the business area >80% after 3 months. - Key challenges, risks or specifics:** - Heterogeneous system landscapes and inconsistent data sources (data silos). - High complexity of financial products and valuation models. - Resistance to process changes in business areas (change management). - Ensuring compliance with regulatory requirements (e.g. IFRS 9, BCBS 239). - Time- and budget-critical implementation during ongoing operations. - Concrete deliverables:** - Milestone 1: Completed as-is analysis and process documentation. - Deliverable 1: Detailed analysis report including risk assessment. - Milestone 2: Finalized target concept and business requirements document. - Deliverable 2: Implementation roadmap and project plan. - Milestone 3: Successful user acceptance test (UAT) of the new process/tool. - Deliverable 3: Acceptance protocols, training materials and project closure report.
Financial Services – Asset Management / Investment Banking
Berlin, Germany
100% remote

IT project manager with knowledge in actuarial science (m/f/d)

- IT project manager activities - Interface/bridging role between business area and technology, requiring solid subject matter knowledge.
Insurance
Munich, Germany
100% remote

Interim Project Manager (m/f/d) for Healthcare Digitalization

Management of a strategic digitization project in a hospital network, e.g. implementing a new HIS or a patient record (ePA) according to KHZG. - **Typical responsibilities:** - Overall responsibility for project planning, control, and monitoring (time, budget, quality). - Management of the interdisciplinary project team. - Requirements, risk, and stakeholder management. - Planning and management of change management and rollouts. - Ensuring compliance with regulatory requirements (KHZG, GDPR). - **Relevant technologies, tools & methods:** - HIS systems (Orbis, iMedOne), ePA solutions. - Standards: HL7, FHIR. - Methods: PRINCE2, PMI/PMBOK, agile/hybrid. - Tools: MS Project, Jira, Confluence. - **Typical KPIs & success metrics:** - KHZG compliance, user adoption rate (>85%), process efficiency, milestone adherence. - **Key challenges & risks:** - High process complexity, intense stakeholder management, interoperability, data security. - **Deliverables:** - Project plan, status reports, requirements specification, change concept, cutover plan, project closure report.
Healthcare – Hospital Network
Hamburg, Germany
60% remote
New

SAP S/4 HANA O2C Process Consultant (m/f/d)

- Establishment of a future O2C standard process in S/4 HANA for a retail customer with a focus on O2C integration and planned handling of the merchandise management system - The existing merchandise management system for trade goods will still be used for all logistics processes and is out of scope. - Requirements definition for interfaces - Process definition and harmonization: Establish company-wide standard processes in S/4 and in O2C process integration for the areas/entities involved (B2C, B2B, B2G) - O2C integration: Definition of the level of integration of third-party systems: - Best possible compliance with legal reporting and documentation obligations - S/4 as the leading system for executing intercompany transactions - Billing flow and invoicing - Price conditions - Rebates - Contracts What should be done for these topics during the Explore phase? - Preparation and facilitation of Fit To Standard workshops (including building a prototype in the sandbox system for the workshops) - Documentation of the results of the Fit To Standard workshops in a BPML up to level 5 - Documentation of gaps/requirements - Process design and documentation of functional concepts (Confluence + Signavio)
Retail
100% remote

Network and Project Manager (m/w/d)

A company is looking for an experienced network and project manager with expertise in connecting devices and their interfaces, as well as solid knowledge of modern networking technologies. The goal of the project is to optimize and further develop network solutions, especially in the area of Enterprise WLAN and RADIUS/EAP-TLS. The candidate will take on a key role in project and team management, preferably in an agile environment, and ensure cross-team coordination. - Develop and implement solutions for connecting devices and their interfaces (HTTP/REST) - Optimize and manage Enterprise WLAN/RADIUS/EAP-TLS networks - Lead and manage projects and teams, preferably in an agile environment - Coordinate between various teams and stakeholders - Apply and advance modern networking technologies such as IEEE 802.11/WiFi
IT
Germany
100% remote
New

Project Manager Payment Services (m/f/d) - Clearing Girocard and Direct Debit Transactions at POS

Our client is a payment service provider. We are looking for a Project Manager Payment Services (m/f/d) - Clearing Girocard and Direct Debit Transactions at the POS. Responsibilities: - Designing and building an external clearing and payment service provider outside the client organization - Shaping and implementing clearing processes – including contract management with involved banks, debt collection agencies and transaction insurers - Establishing and setting up risk and compliance processes in the area of payment clearing - Independently developing, managing and continuously supporting the relevant services
Finance
Cologne, Germany
100% remote

Customer Service Expert Energy Industry (m/f/d)

- Execution and handling of switching processes (supplier change, new setup, move-in/move-out) - Independent handling of clarification cases with analysis of rejection reasons and follow-up - Support in market communication and related areas (e.g., meter reading, billing) at least at 2nd-level - Ensuring smooth processes within energy industry workflows
Energy
Hamburg, Germany
100% remote

Interim Materials Planning Manager for Production Material (m/f/d)

- Operational control and management of material requirements planning and provisioning, as well as maintenance of material master data for an effective material flow - Ensuring and monitoring the operational material flow and proactively initiating measures in case of deviations, in close coordination with suppliers and internal stakeholders - Optimizing inventory levels with regard to capital tied up, material coverage, and ensuring supply - Contributing to the further development of processes and organization of the Material Management department
Manufacturing
Düsseldorf, Germany
100% remote

Engineering Expert for Sterile Filling (m/f/d)

A company is looking for an experienced engineering expert in sterile filling to support a challenging project in pharmaceutical production. The goal of the project is to optimize the efficiency and quality of filling processes and ensure that all regulatory requirements are met. In this role, the expert will work closely with the internal team to develop technical solutions, analyze existing processes, and implement improvements. Main tasks: - Analyze and optimize processes in sterile filling - Ensure compliance with GMP and other regulatory requirements - Develop and implement technical solutions for process improvement - Collaborate with interdisciplinary teams - Document and report progress and results
Chemicals
Frankfurt, Germany
100% remote

Construction Manager ELT (m/f/d)

- Construction management for the installation of electrical systems in the context of a grid connection project - Ensuring adherence to budget, time and quality goals as well as all relevant legal regulations - Reviewing technical documents such as construction plans, material lists and performance records - Coordination and communication with subcontractors, suppliers and project stakeholders - Interface management and ensuring a smooth project workflow
Power Plant
Hamburg, Germany
100% remote

Consultant (m/f/d) - Core Banking System Temenos T24

- Customizing / parametrization of the core banking system according to business requirements - Maintaining daily operations - Initial and advanced training of internal staff
Bank
Frankfurt, Germany
100% remote

IT Consultant for Business Intelligence Migration (m/f/d)

In the context of advancing the reporting and analysis capabilities in Business Continuity Management (BCM), the existing BI landscape is being migrated from Tableau to Microsoft Power BI. The goal is to build a future-proof, scalable data warehouse that provides a consolidated data foundation for company-wide analyses. At the same time, existing reporting functions and automations in the standard software HiScout should be analyzed and adapted to new requirements. - **Consulting**: Advising on the architecture and setup of a data warehouse based on Microsoft technologies (SQL Server, Power BI) - **Migration**: Assisting with the migration of existing reports and dashboards from Tableau to Power BI - **Data Analysis**: Analyzing existing data sources and designing suitable ETL processes - **Automation**: Connecting and automating data sources - **Requirements Analysis**: Conducting requirements analyses and creating technical designs for reporting adjustments in HiScout - **Reporting**: Implementing and testing reporting adjustments in HiScout - **Documentation**: Quality assurance and documentation of the work performed - **Training**: Advising on creating training materials and knowledge transfer to internal teams
Telecommunications
Munich, Germany
100% remote

Site Manager (Mechanical) Biogas Plant

An EPC consultant is looking for an experienced Site Manager (Mechanical) to handle a biogas plant project. The goal is to oversee the construction and ensure all mechanical work meets the project requirements. In this role, you will be responsible for monitoring construction and coordinating mechanical work on site. You will work closely with other project stakeholders to ensure schedules, quality standards, and safety regulations are met. - Supervise mechanical construction work at the biogas plant - Ensure compliance with schedules and quality standards - Coordinate subcontractors and suppliers - Conduct regular site inspections and report findings - Assist in resolving technical challenges on site - Adhere to safety regulations and environmental standards
Energy
Osnabrück, Germany
100% remote

Frontend developer to HR platform with Angular experience

Reach out to us if you are interested in working with us on the project.
FRATCH
Munich
90% remote
Sign up to get access to more exciting projects that match your skills and preferences!

Time's up! We are no longer accepting applications.

Project Manager Optimization of Salesforce Processes in Customer Service (m/f/d) (9437)

Industry
Telecommunication
Areas
Customer Service
Information Technology (IT)
Project Management

Project info

  • Period
    01.04.2025 - 30.06.2025
  • Capacity
    from 95%
  • Daily rate
    750 - 800€
  • Location
    Munich, Germany
  • Languages
    • German
      (Advanced)
      ,
    • English
      (Advanced)
  • Remote
    from 95%

Description

  • Consulting the Customer Service Lead to assess the current state, improve business readiness including the underlying Salesforce processes and representations in K-Box within the Customer Service & Sales organization (CSS).

  • Identifying and analyzing action areas to achieve the program goal "CSS Business Readiness"

  • Advising on defining business readiness criteria & creating and monitoring a status report in Excel and PPT and a tracking overview per brand

  • Conducting and documenting in Word, PPT, Excel / following up on relevant meetings to clarify and implement.

  • Identifying, tracking in Jira and JFM, and analyzing the status regarding time, budget & quality within CSS Business Readiness & advising on the way forward regarding mitigation/solution finding.

  • Performing impact analysis of adjacent projects affecting the RAITT program in CSS to ensure smooth execution

  • Optimizing the organizational workflow in terms of efficiency and effectiveness and deriving best practices in CSS Business Readiness

  • Identifying action areas (process improvements) and defining the next steps

Requirements

Must-have Skills:

  • Stakeholder Management
  • Project Management
  • Business Case Development
  • Microsoft Office
  • Microsoft Excel
  • Agile Methodology
  • Jira
  • Confluence

Nice-to-have Skills:

  • Workflow Planning
  • Negotiation
  • Business Administration
  • Quality Management
  • Change Management
  • Computer Science
  • SAP Applications
  • Microsoft PowerPoint
  • Databases
  • Power BI