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TECH Senior Project Manager (m/f/d) (9685)

## Service Description without Personal Reference - **IT Project Management**: Creation of software rollout and migration plans for the bi-monthly releases of the MDOI application based on Blueplanet, taking into account all relevant dependencies using JIRA and stakeholder management - **Design Management**: Planning and creation of all relevant designs as well as their review in the Multi Domain Orchestration and Inventory (MDOI) tool for the Transport Networks sub-area, serving as implementation documentation of requirements using JIRA and Confluence - **Stakeholder Management**: Development and execution of communication measures regarding software changes based on the created designs, verification that the requirements are fully covered by the designs, including the preparation of documentation for management using Microsoft Outlook, Microsoft Teams, and JIRA
Telecommunication
Munich, Germany
100% remote

Project Manager in the Power Plant or Energy Industry with Civil Engineering Background (m/f/d)

A company is looking for an experienced project manager with a civil engineering background for the power plant or energy industry. The goal of the project is to lead the planning, coordination, and implementation of construction projects in the energy and power plant sector. The role requires close collaboration with interdisciplinary teams to ensure that projects are completed on time and within budget. It is expressly stated that no site managers are being sought. Main Responsibilities: - Lead and supervise construction projects in the power plant or energy industry - Coordinate between various disciplines and external partners - Ensure compliance with safety and quality standards - Create and monitor project plans and budgets - Identify and solve technical challenges - Report to stakeholders and management
Energy
Simbach am Inn, Germany
100% remote

Business Analyst for Digitalization in the Insurance Industry (m/f/d)

Typical Tasks: - Analyze existing insurance processes and identify digitalization potentials - Gather and document business requirements together with business units - Develop solution concepts for digital transformation (including process modeling and cost-benefit analyses) - Act as liaison between business and IT: translate requirements into technical concepts and support implementation - Support project management in planning and deploying new digital solutions (agile methods such as Scrum/Kanban) Relevant Tools & Technologies: BPMN modeling tools (e.g., Visio, Signavio), requirements management (Jira, Confluence), knowledge of common insurance IT systems, MS Office KPIs & Metrics: adherence to project milestones and budgets, reduction of process cycle times, increase in customer satisfaction/user acceptance, reduction of manual efforts through automation Challenges: aligning diverse stakeholders in the insurance environment (business units, IT, regulatory), integrating new digital solutions into existing legacy systems, handling regulatory requirements and data protection, change management and user acceptance Deliverables: comprehensive requirement documents and process models, developed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for changed processes Lessons Learned: early involvement of all stakeholders facilitates the execution of digitalization projects; iterative, agile approaches enable flexible adjustments; deep industry knowledge (products, regulation) is crucial for designing sustainable digital solutions
Insurance Industry
Germany
80% remote

Technical Project Manager District Heating (m/f/d)

A company is seeking an experienced Technical Project Manager in the field of district heating. The project's objective is the planning and construction of district heating pipelines across all service phases of the HOAI as well as taking on complex project tasks. The project manager will play a key role in overseeing and coordinating projects, working closely with engineering firms, municipalities, authorities and internal stakeholders. The role includes the development and optimization of planning variants to maximize the efficiency and sustainability of the projects. In addition, the project manager will continuously improve technical planning guidelines and processes, conduct technical-economic analyses, develop scenarios and prepare concepts. Another focus is on budget planning for network investments in the field of heating, in close coordination with central controlling, as well as performing network calculations. - Planning and construction of district heating pipelines across all service phases of the HOAI. - Management and coordination of projects in cooperation with engineering firms, municipalities, authorities and internal stakeholders. - Development and optimization of planning variants to increase efficiency and sustainability. - Support in improving technical planning guidelines and processes. - Conducting technical-economic analyses as well as developing scenarios and concepts. - Preparing budget planning for network investments in the field of heating. - Performing network calculations.
Energy
Germany
100% remote

Interim Project Manager (m/f/d) for Healthcare Digitalization

Management of a strategic digitalization project within a hospital group, e.g. the implementation of a new HIS or a patient digital record (ePA) in accordance with the KHZG. - **Typical Areas of Responsibility:** - Overall responsibility for project planning, control, and monitoring (time, budget, quality). - Management of the interdisciplinary project team. - Requirements, risk, and stakeholder management. - Planning and management of change management and rollout. - Ensuring compliance with regulatory requirements (KHZG, GDPR). - **Relevant Technologies, Tools & Methods:** - HIS systems (Orbis, iMedOne), patient digital record solutions. - Standards: HL7, FHIR. - Methods: PRINCE2, PMI/PMBOK, agile/hybrid. - Tools: MS Project, Jira, Confluence. - **Typical KPIs & Success Metrics:** - KHZG compliance, user adoption rate (>85%), process efficiency, milestone adherence. - **Key Challenges & Risks:** - High process complexity, extensive stakeholder management, interoperability, data security. - **Deliverables:** - Project plan, status reports, requirements specification, change concept, cutover plan, project closure report.
Healthcare Sector – Hospital Group
Hamburg, Germany
60% remote

Process and consulting for Asset PnL (m/f/d)

An experienced consultant is sought for a process and project assignment in the area of Asset P&L (Profit and Loss) at a leading international financial services provider. - Typical responsibilities in this role:** - Analysis and documentation of existing end-to-end P&L processes for various asset classes (e.g., equities, fixed income, derivatives). - Identification of weak points, risks, and inefficiencies in data collection, processing, and reporting. - Design and conceptualization of optimized target processes for P&L calculation and attribution. - Development of functional specifications and business requirements for adapting or introducing IT systems (e.g., P&L engines, data warehouses). - Project management for implementing the new processes and tools, including milestone planning, stakeholder management, and test coordination. - Development of control mechanisms to ensure data quality and consistency. - Creation of training materials and conducting workshops for business units (trading, controlling, risk). - Relevant technologies, tools, or methods:** - Advanced Analytics: MS Excel (Pivot, Power Query, VBA), SQL. - Business Intelligence: Tableau, Power BI, Qlik. - Project Management: Jira, Confluence, MS Project. - ERP/Finance Systems: SAP FI/CO, Oracle Financials, or industry-specific asset management platforms. - Methods: Business Process Model and Notation (BPMN 2.0), agile project management (Scrum/Kanban). - Typical KPIs or success metrics:** - Reduction of P&L preparation time (cycle time): target >25% efficiency gain. - Decrease in manual correction bookings: target >50% reduction through process automation. - Data quality index: increase in "first-time-right" rate on data ingestion to >99%. - Efficiency ratio (cost-to-income): demonstrated positive contribution to lowering the ratio. - User adoption rate: acceptance of new processes/tools in the business units >80% after 3 months. - Specific challenges, risks, or peculiarities:** - Heterogeneous system landscapes and inconsistent data sources (data silos). - High complexity of financial products and valuation models. - Resistance to process changes in business units (change management). - Ensuring compliance with regulatory requirements (e.g., IFRS 9, BCBS 239). - Time- and budget-critical implementation in an operational environment. - Concrete deliverables:** - Milestone 1: completed as-is analysis and process documentation. - Deliverable 1: detailed analysis report including assessment of weak points. - Milestone 2: finalized target concept and business requirements document. - Deliverable 2: implementation roadmap and project plan. - Milestone 3: successful user acceptance test (UAT) of the new process/tool. - Deliverable 3: acceptance protocols, training materials, and project closure report.
Financial Services – Asset Management / Investment Banking
Berlin, Germany
100% remote
New

Consultant for Process Management and Data Analysis (m/w/d)

A company is seeking support for a project aimed at transparently mapping the overall ordering process in the Portals area. The goal is to combine relevant data sources from order to activation to enable a holistic view of the end-to-end process. This should facilitate the identification of process deviations and optimization potentials. Key project milestones include connecting the required data sources, building self-service reports, and implementing automated alerts for deviations in the process flow. The challenge lies in the technical and professional integration of heterogeneous systems and data flows to ensure consistent monitoring and control of the ordering process. - Analysis and documentation of requirements in the Omnichannel area using requirements management tools and structured collection methods - Professional and technical analysis of existing data sources and ETL processes using database tools - Recording and evaluation of existing interfaces between source and target systems based on technical documentation - Consulting on technical integration of defined data sources into the Celonis environment considering the tools used (Celonis EMS, Data Pool and Data Push API) - Creation of technical queries and representations for process visualization based on provided platform functions (Celonis PQL, Studio) - Use of system-side functions for visualization and analysis of existing business processes (via Celonis Process Explorer) - Professional consulting on technical interfaces, data provision and systemic requirements
Telekommunikation
Düsseldorf, Germany
100% remote
New

IT Project Manager with Actuarial Knowledge (m/f/d)

- IT project manager activities - Interface / bridging function between business domain and technology, hence the required compelling subject matter expertise.
Insurance
Munich, Germany
100% remote
New

Grant Funding Controller (m/f/d)

A company is seeking support in establishing or optimizing a structured grant funding controlling system for municipal energy, infrastructure, or digitization projects. The goal is to increase efficiency and transparency in the use of grants and to ensure compliance with funding regulations. The role includes identifying suitable grant programs at the EU, federal, and state levels, assisting with applications, fund disbursement, and the preparation of utilization reports. In addition, a monitoring and reporting system (e.g., in Excel) should be developed to align project plans with funding requirements. Consulting on processes and interfaces such as accounting and project management, as well as training internal teams as needed, are also part of the responsibilities. - Identification of suitable grant programs (EU, federal, state) - Assistance with applications, fund disbursement, and utilization reporting - Development of monitoring/reporting (e.g., in Excel) - Alignment of project plans with funding requirements - Consulting on processes and interfaces (e.g., accounting, project management) - Training of internal teams as needed
Manufacturing
Germany
100% remote
New

Celonis Process Analyst (m/f/d)

The ProMi Squad (Process Mining) project aims to transparently map the end-to-end order process in the portals area. Relevant data sources from ordering to activation are consolidated for this purpose. The holistic view of the end-to-end process enables the identification of process deviations and optimization potentials. Key milestones of the project are the integration of the required data sources, the development of self-service reports, and the implementation of automated alerts for deviations in the process flow. The challenge lies in the technical and functional integration of heterogeneous systems and data streams to ensure consistent monitoring and control of the order process. ⸻ Service description - Analysis and documentation of requirements in the omnichannel area using requirements management tools and structured elicitation methods - Functional and technical analysis of existing data sources and ETL processes using database tools - Recording and evaluation of existing interfaces between source and target systems based on technical documentation - Consulting on the technical integration of defined data sources into the Celonis environment, taking into account the tools used (Celonis EMS, Data Pool, and Data Push API) - Creation of technical queries and representations for process visualization based on the provided platform functions (Celonis PQL, Studio) - Use of system functions for visualization and analysis of existing business processes (via the Celonis Process Explorer) - Functional consulting on technical interfaces, data provisioning, and system prerequisites
Telecommunications
Düsseldorf, Germany
100% remote

IMP Quality Manager (m/f/d)

For a large pharmaceutical company, an IMP (Investigational Medicinal Product) Quality Manager is sought to ensure GMP compliance and product quality of investigational medicinal products. - Typical areas of responsibility in this role:** - Review and approval of manufacturing and batch records for Drug Substance and Drug Product. - Execution of the final quality release of investigational products for use in clinical trials. - Review and approval of GMP-relevant documents such as SOPs, validation reports, deviations and change control requests. - Creation and maintenance of product-specific quality agreements with internal and external partners. - Support of production and QC departments on all GMP-related and quality topics. - Planning and execution of internal audits and support during regulatory inspections and external audits. - Management and monitoring of CAPA (Corrective and Preventive Actions) measures for sustainable problem resolution. - Relevant technologies, tools or methods:** - Quality Management Systems (QMS): Veeva Vault QMS, MasterControl, TrackWise, SAP QM. - Document Management Systems (DMS): Veeva Vault, OpenText Documentum. - ERP systems: SAP S/4HANA (especially QM module). - Laboratory Information Management Systems (LIMS). - Manufacturing Execution Systems (MES). - Methods: Risk analysis (FMEA), Root Cause Analysis (5 Whys, Ishikawa), Statistical Process Control (SPC). - Typical KPIs or success metrics:** - Batch Release Time: Average time from production completion to final release (Target: < X days). - Right-First-Time Rate: Percentage of batches released without deviations or rework (Target: > 95%). - CAPA Effectiveness: Reduction in repeat deviation rate after CAPA implementation (Target: > 80%). - Audit Performance: Number of critical/major findings in internal and external audits (Target: 0). - Deviation Closure Rate: Percentage of deviations closed within the set timeframe (Target: > 90%). - Key challenges, risks or specifics:** - High complexity and variability due to development of new molecules and processes in the clinical phase. - Strict compliance with ever-evolving GMP regulations (e.g., EU Annex 1 for sterile products). - Ensuring product quality and patient safety under high time pressure (Time-to-Market). - Managing interfaces between development, manufacturing, QC and regulatory affairs. - Risk of supply chain disruptions for critical raw materials or services. - Ensuring data integrity across all quality-related systems. - Deliverables:** - Released batches of investigational products. - Approved master batch records and SOPs. - Completed and evaluated deviation and change reports. - Audit and inspection reports with tracked action plans. - Valid quality agreements with all relevant partners. - Regular quality reports for management.
Pharma – Clinical Development & Production
Cologne, Germany
30% remote

Expert in Cadastral Surveying and AI (m/f/d)

A company is looking for an expert with extensive professional expertise in cadastral surveying in North Rhine-Westphalia. The project aims to optimize the business processes of cadastral authorities and incorporate scientific findings from the fields of geodesy and artificial intelligence to develop innovative solutions. The role requires a combination of hands-on experience, scientific work and the ability to analyze and improve complex processes. Key responsibilities: - Analysis and optimization of the business processes of cadastral authorities in NRW - Application of scientific findings from geodesy and artificial intelligence - Development and implementation of innovative solutions - Collaboration with interdisciplinary teams - Preparation of reports and presentations for stakeholders
Public Sector
Düsseldorf, Germany
80% remote

Interim Consultant Facility Management CREM (m/f/d)

A traditional, medium-sized branded goods company in Northern Germany is seeking a freelance consultant and FM expert for 6 to 9 months to reorganize business activities in Corporate Real Estate Management (CREM) and Facility Management (FM). - Typical tasks in this role:** - Analysis of existing FM and CREM structures, processes, and service provider contracts within the scope of the corporate reorganization. - Development of a future-oriented strategy for corporate real estate and facility management to support the new business objectives. - Optimization of space management (space efficiency, workplace concepts, repurposing) in line with "Future of Work" strategies. - Realignment of operational facility management: ensuring the operational readiness of facilities and buildings, managing maintenance activities. - Consolidation and tendering of FM services; negotiation and management of Service Level Agreements (SLAs). - Leadership of the internal FM team and coordination of external service providers. - Budget planning, control, and reporting to the executive management. - Relevant technologies, tools, or methods:** - CAFM / IWMS: Planon, ARCHIBUS, Spacewell, SAP RE-FX, PMWeb. - ERP systems: SAP S/4HANA, Oracle. - Project management: MS Project, Asana. - Office suite: MS Office / Google Workspace. - Methods: benchmarking, SLA management, life cycle cost analysis (LCC). - Typical KPIs or success metrics:** - Reduction of operational FM costs per m² by >10% through process optimization and consolidation. - Increase of the Planned Maintenance Percentage (PMP) to >80% to reduce reactive incidents. - Improvement of SLA compliance by external service providers to >95%. - Reduction of asset downtime for critical infrastructure by >20%. - Successful achievement of defined reorganization milestones within time and budget. - Key challenges, risks, or specifics:** - High resistance to change in the existing organization (change management). - Lack of transparency due to fragmented data and missing digital processes. - Complexity in renegotiating or terminating long-standing service provider contracts. - Ensuring business continuity during the restructuring. - Balancing cost-cutting pressure with maintaining service quality and employee satisfaction. - Concrete deliverables:** - Milestone 1: Completion of the as-is analysis and presentation of results. - Deliverable 1: Detailed assessment report with SWOT analysis and benchmarking. - Milestone 2: Approval of the new FM/CREM strategy and the target operating model. - Deliverable 2: Strategy paper, process map, and implementation roadmap. - Milestone 3: Successful completion of the service provider tender(s). - Deliverable 3: Signed new service contracts and handover plan. - Final deliverable: Handover documentation to the succeeding line management.
Industry – branded goods / manufacturing sector
Hamburg, Germany
40% remote

Civil Engineer for Projects in the Public Sector (Saxony-Anhalt)

For a public-sector client project, a civil engineer (m/f/d) is sought to represent the client on site. The project includes the development and refurbishment of roads, sidewalks, street lighting, and bus stops. - Typical areas of responsibility in this role:** - Assuming the non-delegable client duties according to the AHO series, including defining objectives, budget responsibility, and making key decisions. - Managing and coordinating external planning offices, experts, and construction contractors. - Ensuring compliance with procurement law (VOB/VgV), building law, and relevant technical standards (e.g., DIN, ZTV). - Executing cost and schedule control as well as risk management across all project phases (according to HOAI). - Conducting quality assurance on site, organizing construction meetings, and performing inspections. - Reviewing claims for additional costs and invoices. - Regular reporting to the department management and political bodies; ensuring transparency and traceable documentation. - Relevant technologies, tools, or methods:** - CAD/BIM software: Autodesk Civil 3D, Revit, AutoCAD. - Tendering, awarding, and billing (AVA): RIB iTWO, ORCA AVA. - Project management & control: MS Project, Projektron BCS, Asana. - Construction management & documentation: PlanRadar, Capmo. - Solid knowledge of VOB/B, VOB/C, and HOAI. - Typical KPIs or success metrics:** - Budget adherence: deviation from the approved budget < 10%. - Schedule adherence: meeting milestones (planning completion, construction start, completion) with < 5% delay. - Quality: low defect rate at handover (< 5% of trades with significant defects). - Citizen satisfaction: minimal number of substantiated citizen complaints during construction. - Legal security: number of successfully defended additional claims or legal disputes. - Key challenges, risks, or specifics:** - Dealing with unforeseen ground conditions and contaminated sites. - Complex and lengthy approval procedures involving various public stakeholders. - Strict budget constraints and political pressure in case of cost overruns. - Managing resident interests and public communication. - Challenges due to skilled labor shortages and supply bottlenecks in the construction industry. - Concrete deliverables:** - Completed and approved design and execution plans. - Successfully conducted tendering process with signed construction contracts. - Documented inspections in accordance with VOB. - Final project documentation and audited final invoices. - Final report for executive management and political bodies.
Public Sector – Municipal Building Administration / Civil Engineering Office
Halle (Saale), Germany
20% remote

Snow License Manager Expert (m/f/d)

A company in the automotive sector is looking for an experienced expert in Snow Software components to perform a release migration. The Snow Software components (License Manager, Inventory Server, Integration Manager) are used to manage software licenses and for inventory. The project’s goal is to ensure the security, stability and functionality of the systems by updating to the current version. Experiences from the last comparable update should be incorporated into the planning. The role includes planning, execution and follow-up of the release migration, including the creation of a migration plan, coordination with stakeholders, execution of functional tests and documentation of all measures. Key responsibilities: - Creation of a migration plan for test and production environments - Identification and documentation of all necessary steps, resources and dependencies - Coordination of downtime windows with relevant stakeholders - Execution of updates during agreed downtime - Ensuring error-free installation of the new versions - Execution of functional tests and error analysis - Documentation of all measures and preparation of a final report - Handover to operations including lessons learned
Automotive
Germany
100% remote

Senior IT Consultant - Oracle HCM (m/w/d)

A company is looking for an experienced Senior IT Consultant with a focus on Oracle HCM. The project’s goal is to support the management of the HR IT Data Management unit as well as the implementation and further development of HR IT systems in line with business requirements and strategic HR objectives. The consultant will play a key role in the GDPR-compliant provision of IT services, project initiation and execution, and collaboration with internal and external service providers. - Support in managing the HR IT Data Management unit - Strategy and organizational consulting - Implementation of HR IT systems for company-wide and internal data management - Ensuring GDPR-compliant provision of IT services - Conducting project initiation, planning, and execution - Collaboration with service providers and analysis of the cost-effectiveness of system application - Technical advancement of HR IT systems and implementation of innovative impulses, e.g., AI solutions
IT
Germany
100% remote

Quality Expert for Weld Seam Inspection (m/f/d)

A leading automotive supplier is seeking an experienced quality expert to inspect weld seams on safety-critical body components. The project involves ensuring the highest quality standards through non-destructive testing methods. - Typical tasks: Independent planning, execution and evaluation of non-destructive tests (NDT), especially visual testing (VT) and ultrasonic testing (UT). Creation and management of test plans and work instructions. Detailed documentation of test results in CAQ systems. Analysis of defect patterns and initiation of corrective actions in close coordination with welding and production planning. Calibration and maintenance of testing equipment. - Relevant technologies/tools: Ultrasonic testing equipment, endoscopes, videoscopes, CAQ software (e.g. Babtec, QSYS), knowledge of standards DIN EN ISO 9712, ISO 5817, and relevant VDA volumes. - KPIs/success metrics: First Pass Yield (FPY) > 98%, reduction of internal defect rate (PPM), zero-defect tolerance for safety-critical seams (Escape Rate = 0), timely completion of test orders. - Special challenges: Assessment of complex seam geometries under time pressure. Clear interpretation of test results and distinction between acceptable irregularities and critical defects. Enforcement of quality standards with production. - Deliverables: Completed test protocols, detailed failure analyses and reports, updated work and test instructions, contributions to FMEAs (Failure Mode and Effects Analysis). - Best practices: Regular team coordination (shopfloor management), continuous improvement of testing processes (CIP), raising awareness and training of production staff.
Automotive Industry – Body Construction & Quality Assurance
Hamburg, Germany
10% remote

Electrical Site Manager (m/f/d)

- Construction management for the installation of electrical systems in the context of a grid connection project - Ensuring compliance with budget, time, and quality objectives as well as all relevant legal regulations - Reviewing technical documents such as construction plans, material lists, and performance records - Coordinating and communicating with subcontractors, suppliers, and project stakeholders - Interface management and ensuring a smooth project workflow
Energy Plant
Hamburg, Germany
100% remote

Site Manager for Pipeline Works (m/f/d)

A company is looking for an experienced site manager specializing in pipeline works. The aim of the project is to lead and oversee construction activities, particularly involving pipes with a diameter of DN2000. The site manager will be responsible for the planning, coordination, and execution of pipe segment cutting operations. The activity takes place entirely on site in Düsseldorf. - Leading and overseeing construction projects in the field of pipeline works - Planning and executing pipe segment cutting operations - Ensuring compliance with safety and quality standards - Coordinating teams and resources - Documenting and reporting on project progress
Düsseldorf, Germany
100% remote

Network and Project Manager (m/f/d)

A company is looking for an experienced network and project manager with expertise in device networking and interfaces as well as in-depth knowledge of modern networking technologies. The goal of the project is the optimization and further development of network solutions, particularly in the area of Enterprise WLAN and RADIUS/EAP-TLS. The candidate will play a key role in project and team management, preferably in an agile environment, and will ensure cross-team coordination. - Development and implementation of solutions for networking devices and their interfaces (HTTP/REST) - Optimization and management of Enterprise WLAN/RADIUS/EAP-TLS networks - Leading and managing projects and teams, preferably in an agile environment - Coordination between different teams and stakeholders - Application and advancement of modern networking technologies such as IEEE 802.11/WiFi
IT
Germany
100% remote

Frontend developer to HR platform with Angular experience

Reach out to us if you are interested in working with us on the project.
FRATCH
Munich
90% remote
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PMO with Transport / Railway Traffic Experience (m/f/d)

Industry
Transportation and Logistics
Areas
Information Technology (IT)
Project Management
Quality Assurance (QA)

Project info

  • Period
    01.06.2023 - 08.12.2023
  • Capacity
    from 80%
  • Daily rate
    720 - 760€
  • Location
    Frankfurt, Germany
  • Remote
    up to 80%

Description

  • Updating and revising templates / process steps in accordance with the group guidelines of the DB Group
  • Planning, conducting and follow-up of IT project portfolio management committee & working group meetings in line with the DB Group’s corporate guidelines
  • Collecting and reviewing business cases, feasibility studies, final reports, resolutions and other documents of the (sub-)projects in accordance with ITIL
  • Creating and further developing uniform project standards as well as other relevant IT management standards
  • Quality assurance regarding adherence to defined procedures and processes within the project work
  • Verifying the implementation of project standards using appropriate key figures
  • Preparing decision proposals, for example for the executive board or other relevant committees
  • Preparing project status reports, presentations on project deliverables and documentation of project results
  • Providing relevant project information to the project’s stakeholders (project participants and those affected by the project)

Requirements

  • Project management know-how: PRINCE2, PMP or IPMA certification proven
  • Design, implementation and quality assurance of IT governance processes: at least 2 project assignments
  • Introduction, management and coordination of approval processes
  • ITIL v4 and COBIT 5 certification
  • Quality management: at least 2 project assignments traceable in the CV