Project description
The project aims to introduce our new platform.
The goal is to identify Salesforce training requirements for the rollout, convert them into concepts, and highlight dependencies on other platforms.
Service description:
- Definition and specification of the analyzed training requirements and their documentation in Jira and Confluence
- Advising the Training Development Managers on creating the training content in #Adobe Captivate, #SAP SF
- Coordinating the timing of the training rollout
- Advising the training project managers on coordination needs with employee representatives (works councils)
- Providing technical advice to the Training Development Managers regarding bug fixing during the hypercare phase
- Facilitating and managing status calls, sending invitations via #MS-Teams, creating the agenda in #Word, and taking minutes in #Word
- Advising departments, development teams, and external partners in #German and #English