## Service Description without Personal Reference - **IT Project Management**: Creation of software rollout and migration plans for the bi-monthly releases of the MDOI application based on Blueplanet, taking into account all relevant dependencies using JIRA and stakeholder management - **Design Management**: Planning and creation of all relevant designs as well as their review in the Multi Domain Orchestration and Inventory (MDOI) tool for the Transport Networks sub-area, serving as implementation documentation of requirements using JIRA and Confluence - **Stakeholder Management**: Development and execution of communication measures regarding software changes based on the created designs, verification that the requirements are fully covered by the designs, including the preparation of documentation for management using Microsoft Outlook, Microsoft Teams, and JIRA

Typical tasks: - Analyzing existing insurance processes and identifying digitalization potentials - Gathering and documenting business requirements together with the business units - Creating solution concepts for digital transformation (including process modeling and cost-benefit analyses) - Acting as liaison between business and IT: translating requirements into technical concepts and supporting implementation - Supporting project management in planning and deploying new digital solutions (agile methods such as Scrum/Kanban) Relevant tools & technologies: BPMN modeling tools (e.g. Visio, Signavio), requirements management (Jira, Confluence), knowledge of common insurance IT systems, MS Office KPIs & metrics: adherence to project milestones and budgets, reduction of process lead times, increase in customer satisfaction/user adoption, reduction of manual efforts through automation Challenges: coordinating multiple stakeholders in the insurance environment (business units, IT, regulatory), integrating new digital solutions into existing legacy systems, dealing with regulatory requirements and data protection, change management and user adoption Deliverables: comprehensive requirements documents and process models, developed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for updated processes Lessons learned: early involvement of all stakeholders facilitates the implementation of digitalization projects; iterative, agile approaches enable flexible adjustments; in-depth industry knowledge (products, regulation) is crucial for designing viable digital solutions

A company is looking for an Interim Head of Hr Country Services for Germany and Austria to cover a 13-month fixed-term contract while the current incumbent is on sabbatical leave. The role involves driving excellence in Hr service delivery, managing labour relations, overseeing local policies and compliance, and leading a team of Hr representatives and Health & Safety Officers. The position is based in Germany with flexible (hybrid) work arrangements and may require up to 15% domestic and international travel.- Drive labour relations strategy and manage relations with Works Council.- Set and deliver local reward strategy, including salary negotiations and benefits management.- Act as a mediator in employee-manager conflicts and recommend corrective actions.- Lead the HR Country Committee and advise leadership on employment matters.- Manage labour law issues, government audits, and represent the company in court if needed.- Ensure compliance with local regulations, privacy laws, and Group Policies.- Supervise HR Representatives and OHS Officers.-Support HR Business Partners in driving employee engagement actions.

Steering a strategic digitalization project in a hospital network, e.g. the implementation of a new HIS or an electronic patient record (ePA) in accordance with the KHZG. - **Typical areas of responsibility:** - Overall responsibility for project planning, control and monitoring (time, budget, quality). - Management of the interdisciplinary project team. - Requirements, risk and stakeholder management. - Planning and management of change management and rollouts. - Ensuring compliance with regulatory requirements (KHZG, GDPR). - **Relevant technologies, tools & methods:** - HIS systems (Orbis, iMedOne), ePA solutions. - Standards: HL7, FHIR. - Methods: PRINCE2, PMI/PMBOK, agile/hybrid. - Tools: MS Project, Jira, Confluence. - **Typical KPIs & success metrics:** - KHZG compliance, user adoption rate (>85%), process efficiency, milestone adherence. - **Key challenges & risks:** - High process complexity, intensive stakeholder management, interoperability, data security. - **Deliverables:** - Project plan, status reports, requirements specification, change concept, cutover plan, project closure report.

Setting up and further development of a Customer Data Platform (CDP) to optimize digital marketing campaigns. The goal is to create a 360-degree view of the customer. - Typical areas of responsibility: conceptualizing the CDP strategy, defining use cases, integrating data from various sources (CRM, web analytics, email marketing), segmenting target audiences, setting up and monitoring personalized marketing automation workflows, performance analysis and reporting. - Relevant technologies, tools or methods: CDP systems (e.g. Segment, Tealium, mParticle), CRM systems (e.g. Salesforce), web analytics tools (e.g. Google Analytics), email marketing tools, A/B testing frameworks, SQL, data visualization tools (e.g. Tableau). - Industry-typical KPIs or success metrics: conversion rate, customer lifetime value (CLV), churn rate, marketing ROI, engagement rate, number of customer profiles captured in the CDP. - Special challenges, risks or specifics: ensuring GDPR compliance, data quality and harmonization, complex system integrations, building internal know-how, platform scalability. - Concrete examples of deliverables: implemented and configured CDP, documentation of data flows and use cases, deployed automation campaigns, regular performance dashboards, training materials for the marketing team.

The ProMi Squad (Process Mining) project aims to transparently map the end-to-end order process in the portals area. Relevant data sources from ordering to activation are consolidated for this purpose. The holistic view of the end-to-end process enables the identification of process deviations and optimization potentials. Key milestones of the project are the integration of the required data sources, the development of self-service reports, and the implementation of automated alerts for deviations in the process flow. The challenge lies in the technical and functional integration of heterogeneous systems and data streams to ensure consistent monitoring and control of the order process. ⸻ Service description - Analysis and documentation of requirements in the omnichannel area using requirements management tools and structured elicitation methods - Functional and technical analysis of existing data sources and ETL processes using database tools - Recording and evaluation of existing interfaces between source and target systems based on technical documentation - Consulting on the technical integration of defined data sources into the Celonis environment, taking into account the tools used (Celonis EMS, Data Pool, and Data Push API) - Creation of technical queries and representations for process visualization based on the provided platform functions (Celonis PQL, Studio) - Use of system functions for visualization and analysis of existing business processes (via the Celonis Process Explorer) - Functional consulting on technical interfaces, data provisioning, and system prerequisites

- Collaborate in the software development process in the field of process automation and word processing - 3rd level support - Participate in the analysis of software requirements in an agile development environment

- Customizing / parametrization of the core banking system according to the requirements of the business division - Maintaining ongoing operations - Initial and further training of internal staff

- IT project manager activities - Interface / bridging function between business domain and technology, hence the required compelling subject matter expertise.

For an external assignment at an end customer in the public sector, we are looking for your expertise in Fortigate/Fortinet. The project takes place within an existing operational environment, in the context of renewing the firewall or updating the firewall systems and security landscapes. Tasks - Configuration and operation of Fortinet products, particularly Fortigate firewalls - Integration into existing systems with many firewalls - Processing and implementation of firewall requests - Communication with internal units in data centers - Participation in patch days (quarterly)

A company is urgently seeking qualified commissioning engineers for an ongoing project at the Salzgitter site. The project’s objective is the commissioning and optimization of HVAC systems, ideally in the cleanroom sector. The role involves on-site work, shift work (periodically) and a 5-day work week. Main tasks: - Commissioning and optimization of HVAC systems - On-site work, including tasks on ladders, scaffolding and platforms - Coordination and organization of workflows - Communication with various project stakeholders - Ensuring compliance with technical standards and safety regulations

A company is seeking an experienced engineering expert for sterile filling to support a challenging project in pharmaceutical production. The goal of the project is to optimize the efficiency and quality of filling processes and ensure compliance with all regulatory requirements. In this role, the expert will work closely with the internal team to develop technical solutions, analyze existing processes and implement improvements. Main Tasks: - Analysis and optimization of processes in sterile filling - Ensuring compliance with GMP and other regulatory requirements - Development and implementation of technical solutions for process improvement - Collaboration with interdisciplinary teams - Documentation and reporting of progress and results

A company is looking for a creative POS designer who develops and implements innovative ideas for gastronomy areas. The project's goal is to increase visibility and brand presence through creative POS solutions. The focus is on developing and visualizing new concepts that comply with CI/CD requirements and brand guidelines. The role requires close collaboration with a large field sales team as well as small agencies and workshops. - Development of new POS ideas for gastronomy areas (e.g., back counters, bar solutions, illuminated logos, displays) - Visualization and presentation of creative approaches - Close collaboration with the field team (80 people in sales) - Support in POS marketing with a strong focus on visibility and brand presence - Implementation in compliance with CI/CD requirements and brand guidelines - Collaboration with small agencies or workshops for implementation

- Execution and processing of switching processes (supplier change, new registration, move-in/move-out) - Independent handling of clarification cases with analysis of rejection reasons and follow-up processing - Support in market communication as well as adjacent areas (e.g., meter reading, billing) at least at 2nd-level - Ensuring smooth workflows within energy industry processes

A company is looking for an experienced construction manager who specializes in pipe works. The goal of the project is to manage and supervise construction activities, particularly in the area of pipes with a diameter of DN2000. The construction manager will be responsible for planning, coordinating and carrying out pipe segment cutting operations. The position is entirely on-site in Düsseldorf. - Managing and supervising construction projects in the field of pipe works - Planning and execution of pipe segment cutting operations - Ensuring compliance with safety and quality standards - Coordination of teams and resources - Documentation and reporting on project progress

A company is looking for an experienced SAP Basis Architect to implement technical components in applications based on SAP S/4HANA, SAP BW/4HANA, JavaScript, ABAP, SQLScript and SAP HANA-native architecture. The focus is on roles and authorizations as well as SAP Basis related activities. The tasks include maintaining roles and authorizations in SAP ECC, applying and introducing the tool XAMS, creating system documentation, communicating with technical operations management and supporting transports and transport packages. In addition, the role includes handling technical basis topics such as performance, parameter settings, network and development. - Implementing technical components in SAP systems - Maintaining roles and authorizations in SAP ECC - Introducing and applying the tool XAMS - Creating system documentation - Supporting transports and transport packages - Implementing OSS Notes - Managing technical basis topics (performance, network, parameter settings)

A company is looking for a talented Footwear Designer to work on the design of Mountain Bike Footwear for SS27. The project involves creating innovative and functional designs that align with the brand's identity and meet the needs of mountain biking enthusiasts. The role requires a deep understanding of footwear design, materials, and trends, as well as the ability to translate concepts into market-ready products. The designer will collaborate closely with cross-functional teams to ensure the designs are both aesthetically appealing and technically sound. - Develop creative and functional designs for Mountain Bike Footwear for SS27 late add and FW27 FIVE TEN Footwear. - Conduct research on market trends, materials, and user needs. - Collaborate with cross-functional teams to ensure designs meet technical and aesthetic requirements. - Create detailed sketches, prototypes, and specifications for production. - Ensure designs align with the brand's identity and target audience.

A company is seeking an experienced subsea cable tester with an electrical engineering or physics background. The project’s goal is to advise and support the cable tendering process, cable qualification, and the definition and execution of tests during the project phase. The role involves collaborating with bidders, defining requirements, and advising on test procedures to ensure the cables’ quality and functionality. - Advising on cable tendering and cable qualification for the project phase - Defining requirements for manufacturing, interim storage, installation, completion, and inspection - Conducting contract negotiations with bidders - Defining test requirements for all tests from type tests to Site Acceptance Tests (SAT) - Advising on and defining test procedures: from production through FAT tests to type tests and Site Acceptance Tests - Customizing test systems and methods specifically for the project

A company in the decentralized ventilation systems sector is looking for an experienced Odoo CRM expert to implement and customize Odoo CRM and the Sales module. The goal is to map sales processes efficiently and train an internal team member so that she can independently work with the system in the future. - Setup and customization of Odoo CRM and Sales module - Development of efficient workflows (Lead → Quotation → Order) - User roles and permissions management - Configuration of custom fields, filters, and dashboards - Assistance with data import - Training of the internal project team member

A company is seeking an experienced Electrical Commissioning Engineer to support an industrial/utility project in Narva, Estonia. The role involves acting as the first point of contact on-site for electrical commissioning issues, reviewing complex documentation, and resolving design and installation challenges, particularly from third-party packages. The engineer will evaluate faults, propose solutions, and defend the client's position when necessary. Clear communication with stakeholders and independent client-side representation are key aspects of this role. - Act as the first point of contact on-site for electrical commissioning issues. - Review and navigate complex documentation related to electrical systems. - Identify and resolve design and installation issues, especially from third-party packages. - Handle MCCs, generic point lists, and interface mismatches. - Evaluate responsibility for faults: If blame is justified → propose and implement a solution. If blame is unjustified → defend the client's position. - Represent and communicate problems clearly to relevant stakeholders.