The client faces the challenge of revising the operating model for 88 existing and all future stores. With a workforce of 4,200 employees affected by the transformation, the goal is to increase efficiency and productivity to achieve a significant EBIT impact. The project aims to establish a modern and efficient retail operating model. The revision of the model includes implementing new processes and applying innovations in employee management to ensure a healthy workload while maximizing efficiency.
- Your main task is to orchestrate the project from a change management perspective, guide the organization through the change, and prepare employees for the upcoming transformations.
- Training and inspiring the executing teams to implement the changes and foster acceptance.
- You play a key role in monitoring process efficiency and deploying optimization tools.
- Strategy, conceptual implementation, and evaluations to ensure the long-term sustainability of the new operating model and promote continuous improvements.
- Regular exchange with stakeholders to secure support and identify resistance early on.
- Regular analysis, review, and adjustment of risk management and its strategies.