- Establishment of a future O2C standard process in S/4 HANA for a client in the retail environment with focus on O2C integration and planned use of the inventory management system
- The existing inventory management system for merchandise will continue to be used for all logistics processes and is not in scope.
- Requirements definition for interfaces
- Process definition and harmonization: establishment of company-wide standard processes in S/4 and in the O2C process integration for the affected areas/entities (B2C, B2B, B2G)
- O2C integration: definition of the level of integration of third-party systems:
- Best possible fulfillment of legal reporting and proof requirements
- S/4 as the leading system for executing intercompany transactions
- Invoice flow and billing
- Pricing conditions
- Rebates
- Contracts
What needs to be done for these topics during the Explore phase?
- Preparation and execution of the Fit-to-Standard workshops (including setup of a prototype in the sandbox system for the workshops)
- Documentation of the results of the Fit-to-Standard workshops in the form of a BPMN up to level 5
- Documentation of gaps/requirements
- Process design/documentation of the functional concepts (Confluence + Signavio)