- Establish a future O2C standard process in S/4 HANA for a retail client, focusing on O2C integration and planned handling of the ERP system
- The existing ERP system for merchandise will still be used for all logistics processes and is not in scope
- Define requirements for interfaces
- Process definition and harmonization: establish company-wide standard processes in S/4 and in the O2C process integration for the affected areas/entities (B2C, B2B, B2G)
- O2C integration: define the level of integration of third-party systems:
- Best possible compliance with legal reporting and documentation requirements
- S/4 as the leading system for executing intercompany transaction processes
- Invoice flow and billing
- Pricing conditions
- Rebates
- Contracts
What should be completed for the topics within the Explore Phase?
- Prepare and conduct Fit-to-Standard workshops (including setting up a prototype in the sandbox system for the workshops)
- Document the Fit-to-Standard workshop results in a BPMN up to level 5
- Document gaps and requirements
- Design processes and document business concepts (Confluence + Signavio)