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Strategy Consultant for Business Process Optimization (m/f/d) (9369)

Industry
Telecommunication
Areas
Operations
Product Development
Strategy and Planning

Project info

  • Period
    01.04.2025 - 30.06.2025
  • Capacity
    from 95%
  • Daily rate
    800 - 820€
  • Location
    Munich, Germany
  • Languages
    • German
      (Advanced)
      ,
    • English
      (Advanced)
  • Remote
    from 95%

Description

  • Designing and developing retail-specific business processes and their documentation structures

  • Advising the Channel Lead on the elicitation, prioritization, and definition of business processes in the context of omnichannel, retail

  • Advising on the elicitation, prioritization, and definition of high-level requirements, as well as their documentation in German and English in Jira and Confluence within the retail organization across tribes (Buy, Product, Inlife, Leave, and Partner Tribe)

  • Advising on the definition of high-level business requirements in the area of Retail Sales & Service Frontend as part of cross-tribe feature planning

  • Preparing decision templates in #PPT in accordance with the Channel Lead’s specifications

  • Advising the Channel Lead on the prioritization and documentation of the defined requirements

Requirements

  • Experience in process design within the retail sector: Knowledge of developing and documenting retail-specific business processes, particularly in omnichannel and cross-tribe environments.

  • Experience with requirements management: Ability to elicit, prioritize, and define business processes and high-level requirements in a retail context.

  • Knowledge of omnichannel strategies: Understanding of cross-channel processes in Buy, Product, Inlife, Leave, and Partner Tribes.

  • Documentation and modeling skills: Experience in creating documentation structures as well as using Jira and Confluence for requirements documentation in German and English.

  • Knowledge in Retail Sales & Service Frontend: Experience with business requirements and their impact on cross-tribe feature planning.

  • Preparation of decision templates: Proficient use of PowerPoint to create decision documents according to the Channel Lead’s guidelines.