Project details
Recommended projects
Freelance Product Owner for Point of Sale App
Freelance Product Manager for Android App (m/f/d)
Senior Factor 10 Developer (IPS / IPM) (m/f/d)
Senior Project Manager Customer Interaction
Management Consultant (Senior Level) (m/f/d)
ERP Transformation Manager (m/f/d)
AI Evaluation Consultant (m/w/d)
Senior Cloud Developer TypeScript (m/f/d)
Construction & Contractor Safety Specialist (SigeKo) (M/w/d)
Quality Compliance Auditor (GCP/GCLP/GVP) (M/W/D)
Safety and Health Protection Coordinator (SiGeKo) and Safety Specialist (SiFa) (m/f/d)
Senior Regulatory Compliance Expert (FDA Inspection Preparation) (m/f/d)
Tax Strategy Consulting
Java IT Architect (m/f/d)
HSE Specialist – Facilities (M/F/D)
HSE Specialist – Body in White (M/W/D)
HSE Specialist – Cell Manufacturing
Cyber Security Consultant – Product Security & Regulatory Compliance (m/f/d)
Interim Staff Product Manager (m/w/d)
Control System Technician / Control Systems Specialist (m/f/d)
TM1 Planning Analytics and Interfaces Development (m/f/d)
IT Project Manager ISO 27.001 - Gap Closure (m/f/d)
Infor AS Consultant (m/f/d)
Data Engineer (m/f/d)
Evaluation Scenario Writer (m/w/d)
Commissioning & Qualification (C&Q) Engineer (m/w/d)
AI Consultant - Machine Learning (m/w/d)
AI Consultant for Vibe Coding (m/w/d)
Cyber Risk Consulting (Senior Level)
Freelance E Engineer (m/f/d)
Frontend developer to HR platform with Angular experience
Time's up! We are no longer accepting applications.
Service Quality Manager (m/f/d) - Banking
Project info
- Period14.08.2023 - 13.02.2024
- Capacityfrom 90%
- Daily rate760 - 840€
- LocationDüsseldorf, Germany
- Remoteup to 70%
Description
- Advice on compliance with IT Service Management processes according to ITIL
- Advising application managers and developers on process compliance
- Responsibility for classifying changes and major changes
- Reviewing change requests
- Supporting the incident process (e.g., troubleshooting, classification, documentation, process compliance, etc.)
Requirements
- Experience with agile methods
- Knowledge of DevOps and software development processes
- Very good/solid knowledge of ITIL process steps
- Excellent German and English skills (interaction with London and Paris)