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Omnichannel is a business model that links all touchpoints with various customers to create a consistent customer experience. A commission and incentive model for all employees was implemented in 2020, and starting on 01.10.23 a new commission model will be introduced to strengthen the team’s results focus and motivation and to reward high customer satisfaction.
Support is needed for this initiative by a Senior Consultant with proven experience in commission and compensation mechanisms in the telecommunications sector.
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