- Performing and handling change processes (supplier change, new registration, move-in/move-out) - Independently handling clarification cases with analysis of rejection reasons and follow-up - Supporting market communication and related areas (e.g., meter reading, billing) at least at 2nd-level - Ensuring smooth workflows within energy industry processes

The ProMi Squad (Process Mining) project aims to fully map the end-to-end order process in the portals area with full transparency. Relevant data sources from order placement to activation are consolidated. This holistic view of the process enables the identification of process deviations and optimization opportunities. Key project milestones include connecting the required data sources, building self-service reports, and implementing automated alerts for process deviations. The challenge lies in the technical and business consolidation of heterogeneous systems and data flows to ensure consistent monitoring and control of the order process. ⸻ Service description - Analyze and document requirements in the omnichannel area using requirement management tools and structured elicitation methods - Perform business and technical analysis of existing data sources and ETL processes using database tools - Capture and evaluate existing interfaces between source and target systems based on technical documentation - Advise on the technical integration of defined data sources into the Celonis environment, considering tools like Celonis EMS, Data Pool, and Data Push API - Create technical queries and visuals for process representation using platform features (Celonis PQL, Studio) - Use built-in system functions to visualize and analyze current business processes (via the Celonis Process Explorer) - Provide business advice on technical interfaces, data provisioning, and system prerequisites

Typical tasks: - Analyze existing insurance processes and identify digitalization potentials - Gather and document business requirements together with departments - Create solution concepts for digital transformation (incl. process modeling and cost-benefit analyses) - Act as liaison between business and IT: translate requirements into technical concepts and support implementation - Support project management in planning and rolling out new digital solutions (agile methods like Scrum/Kanban) Relevant tools & technologies: BPMN modeling tools (e.g. Visio, Signavio), requirements management (Jira, Confluence), knowledge of common insurance IT systems, MS Office KPIs & metrics: adherence to project milestones and budgets, reduction of process cycle times, increase in customer satisfaction/user acceptance, reduction of manual efforts through automation Challenges: aligning diverse stakeholders in the insurance environment (departments, IT, regulatory), integrating new digital solutions into existing legacy systems, handling regulatory requirements and data privacy, change management and user adoption Deliverables: comprehensive requirements documents and process models, developed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for modified processes Lessons Learned: involving all stakeholders early on makes digitalization projects easier; iterative, agile approaches allow flexible adjustments; deep industry knowledge (products, regulation) is crucial to design sustainable digital solutions

- Operational control and management of material requirement planning and provisioning, as well as maintenance of material master data for an efficient material flow - Ensuring and monitoring the operational material flow and proactively initiating measures in case of deviations, in close coordination with suppliers and internal stakeholders - Optimizing inventory levels in terms of tied-up capital costs, material coverage, and demand fulfillment - Contributing to the further development of processes and organization of the Material Management department

We are looking for an experienced consultant for a process and project initiative in Asset P&L (Profit and Loss) at a leading international financial services provider. - Typical responsibilities in this role:** - Analyze and document the existing end-to-end P&L processes for various asset classes (e.g., equities, fixed income, derivatives). - Identify weaknesses, risks, and inefficiencies in data collection, processing, and reporting. - Design and develop optimized target processes for P&L calculation and attribution. - Create functional specifications and business requirements for adapting or introducing IT systems (e.g., P&L engines, data warehouses). - Manage the implementation of the new processes and tools, including milestone planning, stakeholder management, and test coordination. - Develop controls to ensure data quality and consistency. - Prepare training materials and conduct workshops for business areas (trading, controlling, risk). - Relevant technologies, tools, or methods:** - Advanced analytics: MS Excel (Pivot, Power Query, VBA), SQL. - Business Intelligence: Tableau, Power BI, Qlik. - Project management: Jira, Confluence, MS Project. - ERP/Finance systems: SAP FI/CO, Oracle Financials, or industry-specific asset management platforms. - Methods: Business Process Model and Notation (BPMN 2.0), agile project management (Scrum/Kanban). - Typical KPIs or success metrics:** - Reduction in P&L cycle time: target >25% efficiency gain. - Decrease in manual correction entries: target >50% reduction through process automation. - Data quality index: increase in first-time-right rate on data intake to >99%. - Efficiency ratio (cost-to-income): demonstrate a positive impact on lowering the ratio. - User adoption rate: acceptance of new processes/tools in the business area >80% after 3 months. - Key challenges, risks, or specifics:** - Heterogeneous system landscapes and inconsistent data sources (data silos). - High complexity of financial products and valuation models. - Resistance to process changes in business areas (change management). - Ensuring compliance with regulatory requirements (e.g., IFRS 9, BCBS 239). - Time- and budget-critical implementation while ongoing operations. - Concrete deliverables:** - Milestone 1: completed as-is analysis and process documentation. - Deliverable 1: detailed analysis report including risk assessment. - Milestone 2: finalized target concept and business requirements document. - Deliverable 2: implementation roadmap and project plan. - Milestone 3: successful user acceptance test (UAT) of the new process/tool. - Deliverable 3: acceptance protocols, training materials, and project closure report.

A company is looking for an experienced consultant with expertise in security concepts, SAP ILM, deletion concepts and e-commerce. The goal of the project is to analyze existing processes, optimize security and deletion concepts, and ensure compliance with data protection regulations. The consultant will work closely with internal teams to develop and implement tailored solutions. Key tasks: - Analyze existing security and deletion concepts - Optimize and implement SAP ILM processes - Advise on e-commerce security requirements - Ensure compliance with data protection regulations - Support documentation and training of internal teams

- IT Project Manager activities - Interface / bridging function between business department and technology, hence also the required domain expertise.

- A company is seeking an experienced interim procurement professional to support its Amsterdam office due to a departing colleague. - The role will end once a permanent successor is found, with the possibility of extension depending on the recruitment process. - The professional will act as the sole representative of a group-wide procurement organization in the Amsterdam office, working closely with a team of nine spread across Europe. - The role involves managing end-to-end procurement processes for both existing and new suppliers, focusing on Marketing and Professional Services categories. - The professional will ensure adherence to procurement standards, negotiate prices, and compare offers in collaboration with business owners. - The onboarding will primarily be remote, with occasional in-person days in Amsterdam.

A company is looking for an experienced MES consultant with a focus on MPDV’s Hydra X to support the expansion of the system to additional sites. The system is already rolled out at one site and now needs to be scaled further. The role includes supporting the introduction of new features or versions of the system, implementing system customizations and optimizations based on production requirements, and assisting with the rollout. The consultant will work closely with internal teams and external service providers to ensure quick identification and resolution of issues in the MES system. - Support the introduction of new system features or versions - Implement system customizations and optimizations based on production requirements - Assist with the rollout to additional sites - Quickly identify and resolve issues in the MES system

A company is seeking support for a project aimed at transparently mapping the overall ordering process in the Portals area. The goal is to combine relevant data sources from order to activation to enable a holistic view of the end-to-end process. This should facilitate the identification of process deviations and optimization potentials. Key project milestones include connecting the required data sources, building self-service reports, and implementing automated alerts for deviations in the process flow. The challenge lies in the technical and professional integration of heterogeneous systems and data flows to ensure consistent monitoring and control of the ordering process. - Analysis and documentation of requirements in the Omnichannel area using requirements management tools and structured collection methods - Professional and technical analysis of existing data sources and ETL processes using database tools - Recording and evaluation of existing interfaces between source and target systems based on technical documentation - Consulting on technical integration of defined data sources into the Celonis environment considering the tools used (Celonis EMS, Data Pool and Data Push API) - Creation of technical queries and representations for process visualization based on provided platform functions (Celonis PQL, Studio) - Use of system-side functions for visualization and analysis of existing business processes (via Celonis Process Explorer) - Professional consulting on technical interfaces, data provision and systemic requirements

A company is seeking an experienced Electrical Commissioning Engineer to support an industrial/utility project in Narva, Estonia. The role involves acting as the first point of contact for electrical commissioning issues on-site, navigating complex documentation, and resolving design and installation challenges, particularly from third-party packages. The engineer will evaluate faults, propose solutions, and defend the client's position when necessary, ensuring clear communication with stakeholders. - Act as the first point of contact on-site for electrical commissioning issues. - Review and navigate complex documentation related to electrical systems. - Identify and resolve design and installation issues, especially from third-party packages. - Handle MCCs, generic point lists, and interface mismatches. - Evaluate responsibility for faults: - If blame is justified → propose and implement a solution. - If blame is unjustified → defend the client's position. - Represent and communicate problems clearly to relevant stakeholders.

A company is seeking support for carrying out the engineering of energy generation and consumption plants and their connection to the transmission and/or distribution grids of network operators in Germany and abroad. The project includes both existing plants and those under development, such as power plants, consumer installations, and hybrid systems like battery installations. The goal is to plan, coordinate, and implement grid connections efficiently. Main tasks: - Managing approval processes for grid connections at the respective voltage level - Preparing technical documents for grid connection requests - Creating grid connection applications, including technical documentation for network operators - Technical engineering for grid connection concepts - Designing extra-high, high, and medium-voltage switchgear and substations - Basic and detailed engineering, including tender documents and specifications - Developing technical standards to implement quality requirements - Control and coordination tasks within project execution - Consulting and coordination for quality assurance measures - Project management in line with technical regulations and project management strategies - Advice on contract management, e.g., grid connection contracts - Coordinating processes and carrying out on-site construction support measures - Developing retrofit concepts for conventional power plants, hydropower plants, and other installations

A company is seeking a skilled Embedded Linux Engineer to support the rollout and commissioning of new hardware modules at a leading technology manufacturer. The role involves hardware-related software development, device driver programming, and direct troubleshooting with hardware teams on-site. Typical project responsibilities: - Develop and adapt Linux device drivers for custom hardware modules - Kernel customization, system integration and performance optimization of Embedded Linux systems - Conduct unit and integration tests on target hardware - Work closely with hardware development for debugging and failure analysis - Document software architectures and implementations for internal knowledge transfer - Support the deployment of the modules in production environments Key technologies/tools/methodologies: - Embedded Linux (Yocto/Buildroot), C/C++, shell scripting - Debugging tools: JTAG, gdb, logic analyzers - Version control (Git), CI/CD for embedded projects KPIs/Success Metrics: - On-time commissioning of modules, system uptime/MTBF, error rate in field use, stability under resource constraints Special challenges/risks: - Hardware/software integration under time pressure, managing resource limitations on embedded devices Deliverables: - Ready-to-use hardware modules with tested Linux firmware - Complete project and code documentation, transfer of know-how to client teams Lessons Learned/Best Practices: - Intensive cross-team collaboration, early integration testing, automated regression testing and code reviews

To support the further development of an innovative low-code platform, we are looking for a highly qualified Senior Frontend Engineer. The platform allows customers to build complex business applications with minimal coding effort, with seamless integration into existing SAP system landscapes being critical to success. - Typical tasks: Designing, architecting, and implementing sophisticated, reusable frontend components and modules with React & TypeScript. Ensuring high code quality through code reviews, unit tests, and end-to-end tests. Optimizing the platform’s performance for a smooth user experience. Working closely in an agile Scrum team with product owners, UX/UI designers, and backend developers to deliver the product roadmap. Connecting SAP backend systems via REST and OData APIs. - Relevant technologies/tools: React, TypeScript, React Hooks, state management (e.g. Redux Toolkit, Zustand), SAP Business Technology Platform (BTP), UI5 Web Components, Storybook, Jest, React Testing Library, Cypress, Git, Jira, CI/CD. - KPIs/success metrics: Time-to-market for new platform features, Lighthouse performance score (>90), component reusability rate, 25% reduction in reported frontend bugs per quarter, user adoption rate. - Key challenges: Finding the right balance between abstraction (low-code) and flexibility (specific customer requirements). Ensuring the scalability and maintainability of the frontend architecture in a fast-growing product. Guaranteeing compatibility with various SAP system versions. - Deliverables: Implemented and tested features according to user stories, an expanded and documented component library (in Storybook), technical architecture documentation, sprint acceptance reports. - Best practices: Applying clean code principles and design patterns (e.g. Atomic Design), building a comprehensive test strategy, proactive communication within the team.

For the enhancement of a complex ServiceNow platform, we are looking for a developer specialized in the middlelayer. The focus is on implementing business logic, integrations, and processing data between the frontend and backend systems. - **Typical tasks include:** - Designing and developing server-side business logic in ServiceNow using Business Rules, Script Includes, and Workflows. - Designing, implementing, and maintaining REST- and SOAP-based integrations to third-party systems (e.g., SAP, Jira, HR systems) via IntegrationHub or custom scripts. - Developing and optimizing data flows and transformations within the platform. - Analyzing and optimizing performance of server-side scripts and database interactions. - Ensuring platform stability and security through robust, error-resistant coding. - **Relevant technologies, tools, or methods:** - ServiceNow platform: in-depth knowledge of the Glide API (GlideRecord, GlideSystem), server-side scripting (JavaScript ES5). - Integrations: IntegrationHub (Spokes), REST/SOAP API Explorer, JSON, XML. - Automation: Flow Designer, Workflow Editor. - Development tools: ServiceNow Studio, VS Code with ServiceNow plugins. - Methodology: Agile (Scrum), use of Update Sets and Application Scopes for deployment. - **Typical KPIs or success metrics:** - Transaction response times for critical middlelayer processes. - Error rate in API calls and integrations (< 1%). - Success rate of automated workflows. - Code complexity (e.g., measured via SonarQube integration). - Adoption rate of new features enabled by the middlelayer. - **Key challenges, risks, or specifics:** - Complexity of dependencies between different ServiceNow modules and external systems. - Ensuring scalability under high transaction volumes. - Debugging asynchronous processes and integrations. - Following ServiceNow best practices to maintain upgradeability of the platform ("out-of-the-box" vs. customizing). - **Concrete deliverables:** - Implemented and tested Script Includes and Business Rules. - Fully configured and documented integrations in IntegrationHub. - Technical documentation of the developed logic and data flows. - Completed Update Sets ready for production deployment. - **Lessons learned/best practices:** - Encapsulate reusable logic in Script Includes instead of duplicating it across multiple Business Rules. - Prefer asynchronous Business Rules for long-running operations to avoid blocking the user experience. - Use Flow Designer over the classic Workflow Editor for new automations.

We are looking for a freelance electrical engineer specializing in high and extra-high voltage as a primary planner (m/f/d) to support energy infrastructure projects. The projects include grid connection of generation plants (especially wind and solar farms) as well as new construction and modification of substations. - Typical responsibilities in this role:** - Developing primary engineering concepts and layouts for air- and gas-insulated high and extra-high voltage switchgear (AIS/GIS) from 110 kV to 380 kV. - Designing and sizing primary equipment (circuit breakers, disconnectors, instrument transformers, transformers, etc.). - Creating single-line diagrams, electrical schematics, and arrangement drawings. - Performing short-circuit and load flow calculations, and sizing grounding systems and lightning protection. - Conducting technical clarifications and coordination with clients, grid operators, authorities, and suppliers. - Preparing technical specifications and tender documents for primary equipment. - Coordinating with other disciplines such as secondary systems, civil engineering, and control systems. - Supporting commissioning and acceptance of the equipment. - Relevant technologies, tools, or methods:** - Planning software: AutoCAD, Primtech, REVIT, EPLAN. - Calculation tools: PowerFactory (DIgSILENT), NEPLAN, or vendor-specific tools. - Standards & regulations: VDE-AR-N 4120 (High Voltage Technical Connection Conditions), IEC standards, EN standards. - Project management tools: MS Project, Jira. - BIM (Building Information Modeling) in plant engineering. - Typical KPIs or success metrics:** - Planning quality: Number of required plan changes after approval < 5%. - Schedule adherence: Meeting planning milestones according to the overall project schedule. - Cost efficiency: Staying within the budget for the planned primary equipment. - Technical compliance: Successful acceptance of the equipment by the grid operator without primary equipment issues. - Interface management: Smooth coordination, measured by the number of delays in other disciplines caused by planning errors. - Key challenges, risks, or specifics:** - High complexity and safety requirements in the high and extra-high voltage range. - Need for exact compliance with the grid connection rules (TAR) of the respective grid operators. - Long delivery times and price fluctuations for large primary equipment. - Coordination in tight spaces, especially during refurbishment of existing facilities. - Increasing demands from integrating renewable energies (e.g., reactive power management, FRT behavior). - Ensuring physical safety and occupational health in the planning process. - Specific deliverables:** - Approval-ready primary technical planning documents (layouts, elevations, sections). - Final single-line diagrams and overview circuit diagrams. - Technical calculation reports (e.g., short-circuit withstand, grounding). - Prepared bill of quantities and technical specifications for procurement. - Minutes of technical coordination meetings. - Revision documents and as-built documentation.

Design and build a modern data platform in the Azure Cloud for an e-commerce company. Implement scalable data pipelines and a lakehouse architecture. - **Typical responsibilities:** - Designing and implementing ETL/ELT processes with Azure Data Factory/Databricks. - Building and managing the data infrastructure (Data Lake, Synapse). - Developing data models and ensuring data quality. - Automating deployments using IaC (Terraform). - Performance tuning and coordinating with stakeholders. - **Relevant technologies, tools & methods:** - Azure Data Factory, Synapse, Databricks, Data Lake Storage. - Apache Spark, Delta Lake. - Python (PySpark), SQL. - Terraform, Azure DevOps. - **Typical KPIs & success metrics:** - Data latency, pipeline uptime (>99.9%), query performance, cost efficiency. - **Key challenges & risks:** - High data volumes, GDPR compliance, avoiding data silos. - **Deliverables:** - Production-ready data pipelines, structured data lake/warehouse, IaC scripts, technical documentation.

Managing a strategic digitization project in a hospital network, e.g. implementing a new HIS or an ePA in line with KHZG. - **Typical responsibilities:** - Overall responsibility for project planning, management and control (time, budget, quality). - Managing the interdisciplinary project team. - Requirements, risk and stakeholder management. - Planning and managing change management and rollouts. - Ensuring compliance with regulatory requirements (KHZG, GDPR). - **Relevant technologies, tools & methods:** - HIS systems (Orbis, iMedOne), ePA solutions. - Standards: HL7, FHIR. - Methods: PRINCE2, PMI/PMBOK, agile/hybrid. - Tools: MS Project, Jira, Confluence. - **Typical KPIs & success metrics:** - KHZG compliance, user adoption rate (>85%), process efficiency, milestone adherence. - **Key challenges & risks:** - High process complexity, intensive stakeholder management, interoperability, data security. - **Deliverables:** - Project plan, status reports, requirements spec (Lastenheft), change concept, cutover plan, project closure report.

- Development and enhancement of data management in SQL Server for fixed network and all-IP products, and integration of existing and new data sources from SQL Server/Oracle from CRM systems and workflow management systems - Building a database in SQL that collects and consolidates data from different source systems (CRM and workflow systems) - Creating and extending database analyses in Tableau for daily reporting - Advising business units (e.g., Technology, Order Management) on data collection and customer data management - Continuous optimization and establishment of the data management process and data quality for future projects

We are looking for an experienced IT project manager to lead and execute IT projects in a hospital setting. The goal is to deliver various digitalization and infrastructure projects (e.g. HIS migration, medical technology integration, ISMS implementation or TI components) on time, within budget and with assured quality. In this role, the project manager takes full responsibility for planning, managing and executing the projects and acts as the link between IT, departments and management. - Overall responsibility for planning, managing and executing IT projects in a clinical environment - Coordination of internal and external stakeholders, including IT department, medical staff, service providers and manufacturers - Ensuring adherence to time, budget and quality requirements - Preparing project plans, status reports, decision documents and presentations - Risk management, resource planning and escalation handling - Managing acceptance and testing procedures, including documentation - Supporting preparation for KHZG or NIS2 related measures - Acting as interface between IT, departments and management