Project details
Recommended projects
Customer Service Expert in the Energy Sector (m/f/d)
- Carrying out and handling switching processes (supplier change, new setup, move-in/move-out)
- Independently handling clarification cases with analysis of rejection reasons and follow-up
- Supporting market communication and related areas (e.g., meter reading, billing) at least at 2nd-level support
- Ensuring smooth operations within energy industry processes
IT project manager with insurance mathematics expertise (m/f/d)
- IT project manager activities
- Interface/bridge function between business and technology, and thus also the required specialized domain knowledge.
IT Project Manager for Hospital Environment (m/f/d)
We are looking for an experienced IT project manager to oversee and execute IT projects in the hospital environment. The goal is to implement various digitalization and infrastructure projects (e.g. KIS migration, medical technology integration, ISMS implementation, or TI components) on time, within budget, and with assured quality.
In this role, the project manager takes full responsibility for planning, controlling, and delivering the projects and acts as the interface between IT, business units, and management.
- Overall responsibility for planning, control, and execution of IT projects in a clinical setting
- Coordination of internal and external stakeholders, including the IT department, medical staff, service providers, and manufacturers
- Ensuring compliance with time, budget, and quality requirements
- Preparing project plans, status reports, decision papers, and presentations
- Risk management, resource planning, and escalation management
- Managing acceptance and testing procedures, including documentation
- Supporting preparation for KHZG or NIS2 relevant measures
- Acting as an interface between IT, business units, and management
TECH Senior Project Manager (m/f/d) (9685)
Project description
As part of the implementation and optimization of the **Multi Domain Orchestration and Inventory (MDOI)** tool in the mobile transport domain (B2X), the focus is on planning, setup, commissioning, management, and optimization of several thousand fixed and mobile network devices. The application allows the selection and configuration of suitable devices and technologies for their efficient use to achieve maximum network coverage and customer satisfaction. Efficiently managing these projects and processes while increasing automation requires the use of the MDOI software solution.
Description of services without personal reference
- **IT Project Management**: Creating software rollout and migration plans for the application's two-month releases of MDOI, based on Blueplanet, considering all relevant dependencies using JIRA and stakeholder management
- **Design Management**: Planning and creating all relevant designs, as well as reviewing them in the Multi Domain Orchestration and Inventory (MDOI) tool for the transport networks area, as an implementation description of the requirements using JIRA and Confluence
- **Stakeholder Management**: Developing and executing communication measures for software changes based on the created designs, checking whether the requirements are fully covered by the designs, including preparing documentation for management using Microsoft Outlook, Microsoft Teams, and JIRA
Business Analyst for Insurance Digitization (m/f/d)
Typical tasks:
- Analyze existing insurance processes and identify digitization potential
- Gather and document business requirements together with the business departments
- Create solution concepts for digital transformation (including process modeling and cost-benefit analyses)
- Act as a liaison between business and IT: translate requirements into technical designs and support implementation
- Support project management in planning and rolling out new digital solutions (agile methods like Scrum/Kanban)
Relevant tools & technologies: BPMN modeling tools (e.g. Visio, Signavio), requirements management (Jira, Confluence), knowledge of common insurance IT systems, MS Office
KPIs & metrics: meeting project milestones and budgets, reducing process cycle times, improving customer satisfaction/user acceptance, cutting manual efforts through automation
Challenges: coordinating diverse stakeholders in the insurance environment (business units, IT, regulators), integrating new digital solutions into legacy systems, handling regulatory requirements and data protection, change management and user adoption
Deliverables: comprehensive requirements documents and process models, detailed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for updated processes
Lessons learned: early involvement of all stakeholders makes it easier to carry out digitization projects; iterative, agile approaches allow flexible adjustments; deep industry knowledge (products, regulations) is crucial to design effective digital solutions
Freelancer (m/f/d) with defense background wanted – for business development & partnerships in the defense-tech environment
We are the Defense Tech Incubator NRW – a new initiative to support innovative startups in defense technology. Our goal: to connect the best minds and technologies with industry, public stakeholders, and investors – enabling sustainable innovations for security-critical applications.
To strengthen our operations team, we are looking for an experienced professional from the defense sector – ideally with experience as an officer in the Bundeswehr or with many years at one of the leading system houses (e.g. Rheinmetall, Hensoldt, MBDA, etc.).
- Your tasks:
- Identification, outreach, and acquisition of potential partner companies (e.g. from industry, defense, and IT)
- Building and maintaining this investor network
- Contributing to our financing strategy for the incubator
- Representing the incubator at industry events, trade shows, and networks
- Supporting the development of strategic alliances at the state and federal level
Interim Project Manager (m/f/d) for Digitalization in Healthcare
Management of a strategic digitalization project in a hospital network, e.g. the implementation of a new hospital information system (HIS) or an electronic patient record (ePA) according to KHZG.
- **Typical tasks:**
- Overall responsibility for project planning, control, and monitoring (time, budget, quality).
- Management of the interdisciplinary project team.
- Requirements, risk, and stakeholder management.
- Planning and management of change management and rollouts.
- Ensuring compliance with regulatory requirements (KHZG, GDPR).
- **Relevant technologies, tools & methods:**
- HIS systems (Orbis, iMedOne), ePA solutions.
- Standards: HL7, FHIR.
- Methods: PRINCE2, PMI/PMBOK, agile/hybrid.
- Tools: MS Project, Jira, Confluence.
- **Typical KPIs & success metrics:**
- KHZG compliance, user adoption rate (>85%), process efficiency, milestone adherence.
- **Key challenges & risks:**
- High process complexity, intensive stakeholder management, interoperability, data security.
- **Deliverables:**
- Project plan, status reports, requirements specification, change concept, cutover plan, project closure report.
New
P2P / Purchase to Pay / Procure to Pay Expert (m/f/d)
A company is looking for an experienced expert in P2P / Purchase to Pay / Procure to Pay to merge the IT finance systems of two entities. The goal of the project is to ensure smooth system integration and optimize processes.
In this role, the expert will work closely with relevant stakeholders to analyze requirements, develop solutions, and support the implementation.
Main tasks:
- Analyze the current IT finance systems of both entities
- Develop a strategy for system consolidation
- Optimize P2P processes
- Support implementation and integration
- Collaborate with internal teams and external partners
- Ensure compliance with finance and regulatory guidelines
New
SOX Consultant (m/f/d)
A company is looking for a skilled SOX Consultant to support their compliance and regulatory needs. The role will focus on ensuring adherence to SOX requirements during an IPO process, providing expert guidance, and collaborating with cross-functional teams across different time zones.
- Develop and implement SOX compliance frameworks tailored to IPO requirements.
- Assess internal controls and identify areas of improvement.
- Collaborate with finance, legal, and operational teams to ensure compliance readiness.
- Provide training and mentorship on SOX-related matters.
- Support audits and liaise with external auditors as needed.
- Document processes and prepare reports for stakeholders.
New
Authorized Signatory in UAE for PE Funds (m/f/d)
A private equity firm is looking for an authorized signatory residing in the UAE to support the team for six months. The role requires close cooperation with the board of directors.
Main tasks:
- Taking on the company's signing authority.
- Close cooperation with the board of directors as well as external stakeholders, including lawyers and advisors.
- No subject-matter expertise required.
- Project volume and billing tbd.
New
iOS App Tester - XCUI (m/f/d)
A company is looking for an experienced iOS App Tester who knows XCUI tests and REST APIs. The goal of the project is to ensure the quality and functionality of an iOS app that is still in development.
The tester will work closely with the development team to create and run automated tests and to check API integration.
- Create and run XCUI tests for the iOS app
- Review and validate REST API integrations
- Collaborate with developers to identify and fix bugs
- Document test results and prepare reports
New
Senior Solution Architect - SAP S/4 Hana
A company is looking for an experienced Senior Solution Architect for a project that involves connecting Deutsche Bahn AG’s Identity and Access Management system (IAM) to the SAP landscape under SAP S/4 Hana. The IAM system, DeBI – Deutsche Bahn Identity, manages digital identities and access to corporate applications and supports compliance with security policies. As part of the Argo subproject, the integration of the IAM system (based on One Identity Manager) with the SAP landscape will take place.
The goal of the project is to create technical and functional concepts, coordinate requirements, moderate workshops, and drive technology strategies and innovations.
- Create technical concepts as implementation templates for development in One Identity Manager (OIM)
- Provide functional support in creating functional concepts
- Coordinate with the functional design regarding described requirements
- Estimate effort for technical solutions in the project
- Moderate workshops on technical architecture topics
- Conduct reviews of design, code, and tests
- Drive and promote the technological strategy, knowledge sharing, and standardization in the project
Interim Disposition Manager for Production Material (m/f/d)
- Operational control and management of material requirement planning and provisioning, as well as maintenance of material master data for an efficient material flow
- Ensuring and monitoring the operational material flow and proactively initiating measures in case of deviations, in close coordination with suppliers and internal stakeholders
- Optimizing inventory levels in terms of tied-up capital costs, material coverage, and demand fulfillment
- Contributing to the further development of processes and organization of the Material Management department
[9689] TECH Data Warehousing Consultant (m/f/d)
- Development and enhancement of data management in SQL Server for fixed network and all-IP products, and integration of existing and new data sources from SQL Server/Oracle from CRM systems and workflow management systems
- Building a database in SQL that collects and consolidates data from different source systems (CRM and workflow systems)
- Creating and extending database analyses in Tableau for daily reporting
- Advising business units (e.g., Technology, Order Management) on data collection and customer data management
- Continuous optimization and establishment of the data management process and data quality for future projects
Funding Controller (m/f/d)
A company is seeking support in setting up or optimizing a structured funding controlling system for municipal energy, infrastructure, or digitization projects. The goal is to increase efficiency and transparency in the use of funding and ensure compliance with funding regulations.
The role includes identifying suitable funding programs at the EU, federal, and state levels, assisting with applications, fund disbursements, and preparation of usage reports. It also involves setting up a monitoring and reporting system (e.g., in Excel) that aligns project plans with funding requirements. Consulting on processes and interfaces such as accounting and project management, as well as training internal teams as needed, are also part of the tasks.
- Identification of suitable funding programs (EU, federal, state)
- Support with application, fund disbursement, and usage reports
- Setting up monitoring/reporting (e.g., in Excel)
- Aligning project plans with funding requirements
- Consulting on processes and interfaces (e.g., accounting, project management)
- Training internal teams as needed
Consultant for Security Concepts, SAP ILM, Deletion Concepts, E-Commerce (m/f/d)
A company is looking for an experienced consultant with expertise in security concepts, SAP ILM, deletion concepts and e-commerce.
The goal of the project is to analyze existing processes, optimize security and deletion concepts, and ensure compliance with data protection regulations.
The consultant will work closely with internal teams to develop and implement tailored solutions.
Key tasks:
- Analyze existing security and deletion concepts
- Optimize and implement SAP ILM processes
- Advise on e-commerce security requirements
- Ensure compliance with data protection regulations
- Support documentation and training of internal teams
Consultant for Process Management and Data Analysis (m/f/d)
A company is seeking support for a project aimed at transparently mapping the overall ordering process in the Portals area. The goal is to combine relevant data sources from order to activation to enable a holistic view of the end-to-end process. This should facilitate the identification of process deviations and optimization potentials.
Key project milestones include connecting the required data sources, building self-service reports, and implementing automated alerts for deviations in the process flow. The challenge lies in the technical and professional integration of heterogeneous systems and data flows to ensure consistent monitoring and control of the ordering process.
- Analysis and documentation of requirements in the Omnichannel area using requirements management tools and structured collection methods
- Professional and technical analysis of existing data sources and ETL processes using database tools
- Recording and evaluation of existing interfaces between source and target systems based on technical documentation
- Consulting on technical integration of defined data sources into the Celonis environment considering the tools used (Celonis EMS, Data Pool and Data Push API)
- Creation of technical queries and representations for process visualization based on provided platform functions (Celonis PQL, Studio)
- Use of system-side functions for visualization and analysis of existing business processes (via Celonis Process Explorer)
- Professional consulting on technical interfaces, data provision and systemic requirements
Technical Writer (m/f/d)
A company is looking for an experienced Technical Writer responsible for creating and managing datasheets, product brochures and catalogs.
These documents are crucial for sales, legally binding and part of internal quality assurance. The product brochures present key product features and customer benefits, while the datasheets contain detailed specifications.
The role involves independently managing and overseeing all correction and review processes through to final approval, as well as ensuring the defined quality and release processes according to company guidelines. In addition, the final data must be archived in the relevant systems such as the Promo Office database, PDM and internet CMS.
- Creation of datasheets, product brochures and catalogs according to specifications.
- Preparation of data for print production and ISO-compliant archiving in the product management system.
- Management of versioned documents for print production and online publication.
- Ensuring the defined quality and release processes.
- Archiving final data in the relevant systems.
Interim Procurement Professional (m/f/d)
- A company is seeking an experienced interim procurement professional to support its Amsterdam office due to a departing colleague.
- The role will end once a permanent successor is found, with the possibility of extension depending on the recruitment process.
- The professional will act as the sole representative of a group-wide procurement organization in the Amsterdam office, working closely with a team of nine spread across Europe.
- The role involves managing end-to-end procurement processes for both existing and new suppliers, focusing on Marketing and Professional Services categories.
- The professional will ensure adherence to procurement standards, negotiate prices, and compare offers in collaboration with business owners.
- The onboarding will primarily be remote, with occasional in-person days in Amsterdam.
HSE Manager / Safety Specialist (m/f/d)
A company is looking for freelance support in HSE management / safety specialist for a long-term project. The goal of the project is to ensure and coordinate all safety measures on a construction site in Wiesbaden in accordance with legal and contractual requirements.
The role includes the responsibility for implementing and monitoring occupational safety measures, conducting trainings and audits, as well as creating and maintaining HSE reporting. The HSE Manager will work closely with clients, consortium members and contractors to ensure compliance with safety standards.
Key responsibilities:
- Coordinate safety measures on the construction site in accordance with Section 4 of the Occupational Health and Safety Act
- Align and coordinate safety measures with contractors
- Maintain and update the HSE site manual
- Conduct toolbox talks
- Attend coordination meetings
- Prepare and carry out trade-specific risk assessments
- Perform regular site inspections including reporting and photo documentation
- Report and track deficiencies and derive appropriate actions
- Conduct HSE training and instruction sessions
- Monitor the use of personal protective equipment
- Organize and carry out HSE audits
- Create and maintain HSE reports
- Review relevant supplier documents
- Analyze work and near-miss incidents including preventive measures
- Issue directives to contractors on HSE-related matters
Frontend developer to HR platform with Angular experience
Reach out to us if you are interested in working with us on the project.
Sign up to get access to more exciting projects that match your skills and preferences!
Time's up! We are no longer accepting applications.
Sales and Customer Support Specialist for AI Education (m/w/d)
Industry
Education
Areas
Customer Service
Operations
Sales
Project info
- Period27.01.2025 - 31.07.2025
- Capacityfrom 90%
- Daily rate700 - 900€
- LocationMunich, Germany
- Languages Essential:
- German(Advanced)
Desirable:- English(Advanced),
- Spanish(Advanced),
- Russian(Advanced)
- German
- Remotefrom 95%
Description
A company is looking for a dedicated and customer-focused Sales and Customer Support Specialist to join their team. The organization is committed to empowering the next generation with essential programming and AI skills, making coding and technology education engaging, accessible, and impactful for children of all backgrounds.
The role involves building strong relationships with clients, promoting educational programs, and ensuring smooth administrative operations. This position offers an opportunity to contribute to a mission-driven organization while working remotely with a flexible schedule.
Customer Support & Engagement
- Serve as the first point of contact for parents and students, addressing inquiries and resolving issues.
- Guide prospective families through the enrollment process with personalized support.
- Build lasting relationships with clients to ensure satisfaction and retention.
Drive Sales & Enrollment
- Promote programming courses, events, and camps to prospective and existing clients.
- Follow up on leads and nurture them through the decision-making process.
- Meet or exceed enrollment goals by delivering excellent service.
Administrative Support
- Collaborate with teaching teams to address student needs effectively.
- Assist in scheduling, reporting, and other administrative tasks.
Requirements
Must-have skills:
- Passion for education with a focus on positively impacting children's learning journeys.
- Tech-savviness with experience using CRM tools (preferably KOMMO) and email marketing platforms (preferably Stripo).
- Excellent interpersonal communication skills—both written and verbal.
- Strong organizational abilities to manage multiple tasks efficiently in a remote work environment.
Nice-to-have skills:
- Background in sales, customer service, or education.
- Experience working in edtech environments or children's programs.
English
Powered by FRATCH.IO GmbH