Typical tasks: - Analyze existing insurance processes and identify digitalization potentials - Gather and document business requirements together with departments - Create solution concepts for digital transformation (incl. process modeling and cost-benefit analyses) - Act as liaison between business and IT: translate requirements into technical concepts and support implementation - Support project management in planning and rolling out new digital solutions (agile methods like Scrum/Kanban) Relevant tools & technologies: BPMN modeling tools (e.g. Visio, Signavio), requirements management (Jira, Confluence), knowledge of common insurance IT systems, MS Office KPIs & metrics: adherence to project milestones and budgets, reduction of process cycle times, increase in customer satisfaction/user acceptance, reduction of manual efforts through automation Challenges: aligning diverse stakeholders in the insurance environment (departments, IT, regulatory), integrating new digital solutions into existing legacy systems, handling regulatory requirements and data privacy, change management and user adoption Deliverables: comprehensive requirements documents and process models, developed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for modified processes Lessons Learned: involving all stakeholders early on makes digitalization projects easier; iterative, agile approaches allow flexible adjustments; deep industry knowledge (products, regulation) is crucial to design sustainable digital solutions

The ProMi Squad (Process Mining) project aims to fully map the end-to-end order process in the portals area with full transparency. Relevant data sources from order placement to activation are consolidated. This holistic view of the process enables the identification of process deviations and optimization opportunities. Key project milestones include connecting the required data sources, building self-service reports, and implementing automated alerts for process deviations. The challenge lies in the technical and business consolidation of heterogeneous systems and data flows to ensure consistent monitoring and control of the order process. ⸻ Service description - Analyze and document requirements in the omnichannel area using requirement management tools and structured elicitation methods - Perform business and technical analysis of existing data sources and ETL processes using database tools - Capture and evaluate existing interfaces between source and target systems based on technical documentation - Advise on the technical integration of defined data sources into the Celonis environment, considering tools like Celonis EMS, Data Pool, and Data Push API - Create technical queries and visuals for process representation using platform features (Celonis PQL, Studio) - Use built-in system functions to visualize and analyze current business processes (via the Celonis Process Explorer) - Provide business advice on technical interfaces, data provisioning, and system prerequisites

- IT Project Manager activities - Interface / bridging function between business department and technology, hence also the required domain expertise.

For the enhancement of a complex ServiceNow platform, we are looking for a developer specialized in the middlelayer. The focus is on implementing business logic, integrations, and processing data between the frontend and backend systems. - **Typical tasks include:** - Designing and developing server-side business logic in ServiceNow using Business Rules, Script Includes, and Workflows. - Designing, implementing, and maintaining REST- and SOAP-based integrations to third-party systems (e.g., SAP, Jira, HR systems) via IntegrationHub or custom scripts. - Developing and optimizing data flows and transformations within the platform. - Analyzing and optimizing performance of server-side scripts and database interactions. - Ensuring platform stability and security through robust, error-resistant coding. - **Relevant technologies, tools, or methods:** - ServiceNow platform: in-depth knowledge of the Glide API (GlideRecord, GlideSystem), server-side scripting (JavaScript ES5). - Integrations: IntegrationHub (Spokes), REST/SOAP API Explorer, JSON, XML. - Automation: Flow Designer, Workflow Editor. - Development tools: ServiceNow Studio, VS Code with ServiceNow plugins. - Methodology: Agile (Scrum), use of Update Sets and Application Scopes for deployment. - **Typical KPIs or success metrics:** - Transaction response times for critical middlelayer processes. - Error rate in API calls and integrations (< 1%). - Success rate of automated workflows. - Code complexity (e.g., measured via SonarQube integration). - Adoption rate of new features enabled by the middlelayer. - **Key challenges, risks, or specifics:** - Complexity of dependencies between different ServiceNow modules and external systems. - Ensuring scalability under high transaction volumes. - Debugging asynchronous processes and integrations. - Following ServiceNow best practices to maintain upgradeability of the platform ("out-of-the-box" vs. customizing). - **Concrete deliverables:** - Implemented and tested Script Includes and Business Rules. - Fully configured and documented integrations in IntegrationHub. - Technical documentation of the developed logic and data flows. - Completed Update Sets ready for production deployment. - **Lessons learned/best practices:** - Encapsulate reusable logic in Script Includes instead of duplicating it across multiple Business Rules. - Prefer asynchronous Business Rules for long-running operations to avoid blocking the user experience. - Use Flow Designer over the classic Workflow Editor for new automations.

To support the further development of an innovative low-code platform, we are looking for a highly qualified Senior Frontend Engineer. The platform allows customers to build complex business applications with minimal coding effort, with seamless integration into existing SAP system landscapes being critical to success. - Typical tasks: Designing, architecting, and implementing sophisticated, reusable frontend components and modules with React & TypeScript. Ensuring high code quality through code reviews, unit tests, and end-to-end tests. Optimizing the platform’s performance for a smooth user experience. Working closely in an agile Scrum team with product owners, UX/UI designers, and backend developers to deliver the product roadmap. Connecting SAP backend systems via REST and OData APIs. - Relevant technologies/tools: React, TypeScript, React Hooks, state management (e.g. Redux Toolkit, Zustand), SAP Business Technology Platform (BTP), UI5 Web Components, Storybook, Jest, React Testing Library, Cypress, Git, Jira, CI/CD. - KPIs/success metrics: Time-to-market for new platform features, Lighthouse performance score (>90), component reusability rate, 25% reduction in reported frontend bugs per quarter, user adoption rate. - Key challenges: Finding the right balance between abstraction (low-code) and flexibility (specific customer requirements). Ensuring the scalability and maintainability of the frontend architecture in a fast-growing product. Guaranteeing compatibility with various SAP system versions. - Deliverables: Implemented and tested features according to user stories, an expanded and documented component library (in Storybook), technical architecture documentation, sprint acceptance reports. - Best practices: Applying clean code principles and design patterns (e.g. Atomic Design), building a comprehensive test strategy, proactive communication within the team.

Project description As part of the implementation and optimization of the **Multi Domain Orchestration and Inventory (MDOI)** tool in the mobile transport domain (B2X), the focus is on planning, setup, commissioning, management, and optimization of several thousand fixed and mobile network devices. The application allows the selection and configuration of suitable devices and technologies for their efficient use to achieve maximum network coverage and customer satisfaction. Efficiently managing these projects and processes while increasing automation requires the use of the MDOI software solution. Description of services without personal reference - **IT Project Management**: Creating software rollout and migration plans for the application's two-month releases of MDOI, based on Blueplanet, considering all relevant dependencies using JIRA and stakeholder management - **Design Management**: Planning and creating all relevant designs, as well as reviewing them in the Multi Domain Orchestration and Inventory (MDOI) tool for the transport networks area, as an implementation description of the requirements using JIRA and Confluence - **Stakeholder Management**: Developing and executing communication measures for software changes based on the created designs, checking whether the requirements are fully covered by the designs, including preparing documentation for management using Microsoft Outlook, Microsoft Teams, and JIRA

A company is looking for an experienced Technical Writer responsible for creating and managing datasheets, product brochures and catalogs. These documents are crucial for sales, legally binding and part of internal quality assurance. The product brochures present key product features and customer benefits, while the datasheets contain detailed specifications. The role involves independently managing and overseeing all correction and review processes through to final approval, as well as ensuring the defined quality and release processes according to company guidelines. In addition, the final data must be archived in the relevant systems such as the Promo Office database, PDM and internet CMS. - Creation of datasheets, product brochures and catalogs according to specifications. - Preparation of data for print production and ISO-compliant archiving in the product management system. - Management of versioned documents for print production and online publication. - Ensuring the defined quality and release processes. - Archiving final data in the relevant systems.

We are looking for an experienced consultant for a process and project initiative in Asset P&L (Profit and Loss) at a leading international financial services provider. - Typical responsibilities in this role:** - Analyze and document the existing end-to-end P&L processes for various asset classes (e.g., equities, fixed income, derivatives). - Identify weaknesses, risks, and inefficiencies in data collection, processing, and reporting. - Design and develop optimized target processes for P&L calculation and attribution. - Create functional specifications and business requirements for adapting or introducing IT systems (e.g., P&L engines, data warehouses). - Manage the implementation of the new processes and tools, including milestone planning, stakeholder management, and test coordination. - Develop controls to ensure data quality and consistency. - Prepare training materials and conduct workshops for business areas (trading, controlling, risk). - Relevant technologies, tools, or methods:** - Advanced analytics: MS Excel (Pivot, Power Query, VBA), SQL. - Business Intelligence: Tableau, Power BI, Qlik. - Project management: Jira, Confluence, MS Project. - ERP/Finance systems: SAP FI/CO, Oracle Financials, or industry-specific asset management platforms. - Methods: Business Process Model and Notation (BPMN 2.0), agile project management (Scrum/Kanban). - Typical KPIs or success metrics:** - Reduction in P&L cycle time: target >25% efficiency gain. - Decrease in manual correction entries: target >50% reduction through process automation. - Data quality index: increase in first-time-right rate on data intake to >99%. - Efficiency ratio (cost-to-income): demonstrate a positive impact on lowering the ratio. - User adoption rate: acceptance of new processes/tools in the business area >80% after 3 months. - Key challenges, risks, or specifics:** - Heterogeneous system landscapes and inconsistent data sources (data silos). - High complexity of financial products and valuation models. - Resistance to process changes in business areas (change management). - Ensuring compliance with regulatory requirements (e.g., IFRS 9, BCBS 239). - Time- and budget-critical implementation while ongoing operations. - Concrete deliverables:** - Milestone 1: completed as-is analysis and process documentation. - Deliverable 1: detailed analysis report including risk assessment. - Milestone 2: finalized target concept and business requirements document. - Deliverable 2: implementation roadmap and project plan. - Milestone 3: successful user acceptance test (UAT) of the new process/tool. - Deliverable 3: acceptance protocols, training materials, and project closure report.

A company is looking for an experienced network and project manager with expertise in connecting devices and their interfaces, as well as solid knowledge of modern networking technologies. The goal of the project is to optimize and develop network solutions, especially in enterprise WLAN and RADIUS/EAP-TLS. The candidate will play a key role in project and team management, preferably in an agile environment, and ensure cross-team coordination. - Develop and implement solutions for connecting devices and their interfaces (HTTP/REST) - Optimize and manage enterprise WLAN/RADIUS/EAP-TLS networks - Lead and manage projects and teams, preferably in an agile environment - Coordinate among different teams and stakeholders - Apply and advance modern networking technologies such as IEEE 802.11/WiFi

On behalf of a leading medical technology company, we are looking for an experienced technical draftsman or product designer to create and maintain technical documentation and engineering drawings. - **Typical responsibilities:** - Create standards-compliant 2D manufacturing drawings and 3D models of parts and assemblies using CAD software. - Detail and dimension designs, taking form and position tolerances into account. - Create and manage bills of materials and technical documents in the PDM/PLM system (e.g., SAP ECTR). - Carry out revision services on existing drawings and documentation. - Work closely with the development and manufacturing departments to ensure producibility. - **Relevant technologies, tools, or methods:** - CAD systems: Siemens NX, SolidWorks, CATIA V5, Autodesk Inventor (depending on client system) - PDM/PLM systems: SAP ECTR, Teamcenter, Windchill - Standards: Solid knowledge of relevant ISO and DIN standards for technical drawings, especially in regulated environments. - ERP systems: SAP S/4HANA - **Typical KPIs or success metrics:** - On-time delivery of drawings and documents. - Error rate in technical documentation (number of required revision loops). - Compliance with internal and external design and documentation standards. - Efficiency in implementing changes (turnaround time). - **Key challenges, risks, or specifics:** - High demands on the accuracy and completeness of documentation due to strict regulatory requirements in medical technology (MDR). - Seamless traceability of changes (versioning). - Complexity of parts to be designed (e.g., freeform surfaces, complex assemblies). - Close coordination with various stakeholders (development, procurement, quality assurance, manufacturing). - **Concrete deliverables:** - Approval-ready 2D manufacturing drawings and 3D CAD models. - Complete and released bills of materials in the ERP system. - Updated technical product documentation. - Change logs. - **Lessons learned / best practices:** - Clear, standardized template management significantly speeds up the creation process. - Regular alignment meetings with manufacturing can prevent costly errors early on. - Careful maintenance of master data in the PDM/PLM system is key to efficient collaboration.

A company is seeking support for a project aimed at transparently mapping the overall ordering process in the Portals area. The goal is to combine relevant data sources from order to activation to enable a holistic view of the end-to-end process. This should facilitate the identification of process deviations and optimization potentials. Key project milestones include connecting the required data sources, building self-service reports, and implementing automated alerts for deviations in the process flow. The challenge lies in the technical and professional integration of heterogeneous systems and data flows to ensure consistent monitoring and control of the ordering process. - Analysis and documentation of requirements in the Omnichannel area using requirements management tools and structured collection methods - Professional and technical analysis of existing data sources and ETL processes using database tools - Recording and evaluation of existing interfaces between source and target systems based on technical documentation - Consulting on technical integration of defined data sources into the Celonis environment considering the tools used (Celonis EMS, Data Pool and Data Push API) - Creation of technical queries and representations for process visualization based on provided platform functions (Celonis PQL, Studio) - Use of system-side functions for visualization and analysis of existing business processes (via Celonis Process Explorer) - Professional consulting on technical interfaces, data provision and systemic requirements

For an internationally active special machine manufacturer, we are looking for an experienced PLC programmer to implement challenging automation projects. The focus is on new programming and commissioning of control systems. - Typical tasks: development, testing and documentation of PLC software for new plants using Siemens SIMATIC S7 (TIA Portal) and/or CODESYS V3. Creation and adaptation of HMI visualizations (e.g. with WinCC Unified, TwinCAT HMI). Commissioning machines and plants on-site (including I/O checks, configuration of fieldbus systems like Profinet/EtherCAT, functional tests). Systematic error analysis and optimization of existing plants. Technical support for customer service. - Relevant technologies/tools: Siemens TIA Portal, SIMATIC S7-1500, CODESYS V3, Beckhoff TwinCAT, WinCC, various fieldbus configurators, EPLAN P8 (reading circuit diagrams). - KPIs/success metrics: adherence to development and commissioning schedules, reduction of commissioning time through high software quality, machine cycle time and availability (OEE), customer satisfaction after commissioning. - Special challenges: integration of hardware and software components from different manufacturers. Working under time pressure during on-site commissioning. Ensuring functional machine safety (safety PLC) according to standards (e.g. ISO 13849-1). - Deliverables: operational, fully documented PLC programs, final HMI projects, signed commissioning and acceptance protocols, creation or addition of operating manuals. - Best practices: structured programming according to standards (e.g. IEC 61131-3), modular and reusable software blocks, consistent versioning of code (e.g. in Git).

- Collaboration in the software development process in the field of process automation, word processing - 3rd-level support - Participation in the analysis of software requirements in an agile development environment

A company is seeking a skilled Embedded Linux Engineer to support the rollout and commissioning of new hardware modules at a leading technology manufacturer. The role involves hardware-related software development, device driver programming, and direct troubleshooting with hardware teams on-site. Typical project responsibilities: - Develop and adapt Linux device drivers for custom hardware modules - Kernel customization, system integration and performance optimization of Embedded Linux systems - Conduct unit and integration tests on target hardware - Work closely with hardware development for debugging and failure analysis - Document software architectures and implementations for internal knowledge transfer - Support the deployment of the modules in production environments Key technologies/tools/methodologies: - Embedded Linux (Yocto/Buildroot), C/C++, shell scripting - Debugging tools: JTAG, gdb, logic analyzers - Version control (Git), CI/CD for embedded projects KPIs/Success Metrics: - On-time commissioning of modules, system uptime/MTBF, error rate in field use, stability under resource constraints Special challenges/risks: - Hardware/software integration under time pressure, managing resource limitations on embedded devices Deliverables: - Ready-to-use hardware modules with tested Linux firmware - Complete project and code documentation, transfer of know-how to client teams Lessons Learned/Best Practices: - Intensive cross-team collaboration, early integration testing, automated regression testing and code reviews

A company is seeking an experienced Electrical Commissioning Engineer to support an industrial/utility project in Narva, Estonia. The role involves acting as the first point of contact on-site for electrical commissioning issues, reviewing complex documentation, and resolving design and installation challenges, particularly from third-party packages. The engineer will evaluate faults, propose solutions, and defend the client's position when necessary. Clear communication with stakeholders and independent client-side representation are key aspects of this role. - Act as the first point of contact on-site for electrical commissioning issues. - Review and navigate complex documentation related to electrical systems. - Identify and resolve design and installation issues, especially from third-party packages. - Handle MCCs, generic point lists, and interface mismatches. - Evaluate responsibility for faults: If blame is justified → propose and implement a solution. If blame is unjustified → defend the client's position. - Represent and communicate problems clearly to relevant stakeholders.

A company is looking for a creative POS designer who develops and implements innovative ideas for hospitality spaces. The goal of the project is to increase visibility and brand presence through creative POS solutions. The focus is on developing and visualizing new concepts that comply with CI/CD guidelines and market standards. The role requires close collaboration with a large field sales team as well as small agencies and workshops. - Develop new POS ideas for hospitality spaces (e.g., back counters, bar solutions, illuminated logos, displays) - Visualize and present creative approaches - Collaborate closely with the field team (80 people in sales) - Support POS marketing with a strong focus on visibility and brand presence - Execute projects in line with CI/CD guidelines and market standards - Work with small agencies or workshops for implementation

Building and evolving a test automation suite for the core applications of a large insurer to increase release speed and quality. - **Typical tasks:** - Analysis of test processes and identification of automation potential. - Selection, configuration and implementation of automation frameworks. - Development and maintenance of automated test scripts. - Integration of tests into CI/CD pipelines (Jenkins, GitLab). - Test data management and reporting. - **Relevant technologies, tools & methods:** - Selenium, Cypress, Playwright, Tosca, Postman. - Java, Python, JavaScript. - TestNG, JUnit, Cucumber. - Jenkins, GitLab CI, Docker, Jira. - **Typical KPIs & success metrics:** - Automation rate (>70%), reduction of test run time, defect detection rate. - **Key challenges & risks:** - Complex legacy UIs, stable test data management, script maintainability. - **Deliverables:** - Documented test automation framework, automated test suite, CI/CD integration, test reports.

Design and build a modern data platform in the Azure Cloud for an e-commerce company. Implement scalable data pipelines and a lakehouse architecture. - **Typical responsibilities:** - Designing and implementing ETL/ELT processes with Azure Data Factory/Databricks. - Building and managing the data infrastructure (Data Lake, Synapse). - Developing data models and ensuring data quality. - Automating deployments using IaC (Terraform). - Performance tuning and coordinating with stakeholders. - **Relevant technologies, tools & methods:** - Azure Data Factory, Synapse, Databricks, Data Lake Storage. - Apache Spark, Delta Lake. - Python (PySpark), SQL. - Terraform, Azure DevOps. - **Typical KPIs & success metrics:** - Data latency, pipeline uptime (>99.9%), query performance, cost efficiency. - **Key challenges & risks:** - High data volumes, GDPR compliance, avoiding data silos. - **Deliverables:** - Production-ready data pipelines, structured data lake/warehouse, IaC scripts, technical documentation.

Managing a strategic digitization project in a hospital network, e.g. implementing a new HIS or an ePA in line with KHZG. - **Typical responsibilities:** - Overall responsibility for project planning, management and control (time, budget, quality). - Managing the interdisciplinary project team. - Requirements, risk and stakeholder management. - Planning and managing change management and rollouts. - Ensuring compliance with regulatory requirements (KHZG, GDPR). - **Relevant technologies, tools & methods:** - HIS systems (Orbis, iMedOne), ePA solutions. - Standards: HL7, FHIR. - Methods: PRINCE2, PMI/PMBOK, agile/hybrid. - Tools: MS Project, Jira, Confluence. - **Typical KPIs & success metrics:** - KHZG compliance, user adoption rate (>85%), process efficiency, milestone adherence. - **Key challenges & risks:** - High process complexity, intensive stakeholder management, interoperability, data security. - **Deliverables:** - Project plan, status reports, requirements spec (Lastenheft), change concept, cutover plan, project closure report.

A company is seeking support for carrying out the engineering of energy generation and consumption plants and their connection to the transmission and/or distribution grids of network operators in Germany and abroad. The project includes both existing plants and those under development, such as power plants, consumer installations, and hybrid systems like battery installations. The goal is to plan, coordinate, and implement grid connections efficiently. Main tasks: - Managing approval processes for grid connections at the respective voltage level - Preparing technical documents for grid connection requests - Creating grid connection applications, including technical documentation for network operators - Technical engineering for grid connection concepts - Designing extra-high, high, and medium-voltage switchgear and substations - Basic and detailed engineering, including tender documents and specifications - Developing technical standards to implement quality requirements - Control and coordination tasks within project execution - Consulting and coordination for quality assurance measures - Project management in line with technical regulations and project management strategies - Advice on contract management, e.g., grid connection contracts - Coordinating processes and carrying out on-site construction support measures - Developing retrofit concepts for conventional power plants, hydropower plants, and other installations