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Frontend developer to HR platform with Angular experience
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Product Specialist - Small & Medium Size Customer Migration (m/f/d)
Industry
Telecommunication
Areas
Business Intelligence
Information Technology (IT)
Quality Assurance (QA)
Project info
- Period01.04.2025 - 30.06.2025
- Capacityfrom 95%
- Daily rate700 - 800€
- LocationMunich, Germany
- Languages
- German(Advanced),
- English(Advanced)
- German
- Remotefrom 95%
Description
A company is looking for an experienced consultant to support a transformation program that modernizes the technical landscape and operating model. The goal is to achieve an improved customer experience, faster time-to-market, and reduced costs by introducing modern product catalog, order management, and CRM/CIM systems.
The focus of the role is advising the specialist teams in mobile postpaid retention value steering and the legal best-tariff-advice process. The consultant will work closely with various stakeholders to analyze existing functionalities in legacy systems, propose improvement options, and define requirements for new target systems such as Salesforce and Adobe.
Key responsibilities:
- Advising the specialist teams (Portfolio Planning & Scoping Team, tribes, product owners) on mobile postpaid retention value steering and the legal best-tariff-advice process.
- Analyzing existing value steering functionalities and best-tariff-advice logic in legacy systems like Salcus and Oracle.
- Developing improvement proposals for customer value steering and best-tariff advice before transformation into new systems.
- Supporting the technical and functional description of requirements for the new target systems Salesforce and Adobe.
- Reporting relevant metrics for mobile postpaid value steering and the best-tariff-advice process in old (Salcus) and new systems (Salesforce) using Jira, Confluence, and Excel.
- Advising on the development of new KPIs, reports, and processes for mobile postpaid value steering and the best-tariff-advice process in Salesforce and Adobe.
Requirements
- Experience in analyzing legacy systems, especially with Salcus or similar systems.
- Solid knowledge of SQL databases, Excel, and process modeling tools like ARIS.
- Expertise in using Jira, Confluence, and Salesforce.
- Proven experience in data migrations including testing processes.
- Ability to create detailed reports and identify and solve complex issues during the migration process.
- Strong communication skills to advise different stakeholders.