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PO and project manager of a scaled agile online IT CRM project focusing on contract renewals, cross-selling and churn prevention:
Three agile teams
Including development resources
Monthly project reporting at C-level and department head level
Prioritization of the project backlog in coordination with project sponsors & other stakeholders from the Customer Marketing & Omnichannel departments
Support of all Scrum rituals of the three delivery teams (Daily, Refinement, Planning, Review, Retro) in coordination with the Business Scrum Master, Tech Scrum Master and Tech PO
Ongoing coordination with initiative owners (stream leads), Tech PO and other team members to prepare for the program increment planning and during the delivery phase of the program increment
Monitoring and support from solution design to feature finalization and acceptance of user stories
Continuous refinement of the project setup in coordination with the Scrum Masters
PMO tasks:
Project budget management
Team management and recruiting new project members in coordination with stakeholders and Tech PO
Coordination with adjacent B2C projects to realize synergies