Typical tasks: - Analyze existing insurance processes and identify digitalization potentials - Gather and document business requirements together with departments - Create solution concepts for digital transformation (incl. process modeling and cost-benefit analyses) - Act as liaison between business and IT: translate requirements into technical concepts and support implementation - Support project management in planning and rolling out new digital solutions (agile methods like Scrum/Kanban) Relevant tools & technologies: BPMN modeling tools (e.g. Visio, Signavio), requirements management (Jira, Confluence), knowledge of common insurance IT systems, MS Office KPIs & metrics: adherence to project milestones and budgets, reduction of process cycle times, increase in customer satisfaction/user acceptance, reduction of manual efforts through automation Challenges: aligning diverse stakeholders in the insurance environment (departments, IT, regulatory), integrating new digital solutions into existing legacy systems, handling regulatory requirements and data privacy, change management and user adoption Deliverables: comprehensive requirements documents and process models, developed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for modified processes Lessons Learned: involving all stakeholders early on makes digitalization projects easier; iterative, agile approaches allow flexible adjustments; deep industry knowledge (products, regulation) is crucial to design sustainable digital solutions

The ProMi Squad (Process Mining) project aims to fully map the end-to-end order process in the portals area with full transparency. Relevant data sources from order placement to activation are consolidated. This holistic view of the process enables the identification of process deviations and optimization opportunities. Key project milestones include connecting the required data sources, building self-service reports, and implementing automated alerts for process deviations. The challenge lies in the technical and business consolidation of heterogeneous systems and data flows to ensure consistent monitoring and control of the order process. ⸻ Service description - Analyze and document requirements in the omnichannel area using requirement management tools and structured elicitation methods - Perform business and technical analysis of existing data sources and ETL processes using database tools - Capture and evaluate existing interfaces between source and target systems based on technical documentation - Advise on the technical integration of defined data sources into the Celonis environment, considering tools like Celonis EMS, Data Pool, and Data Push API - Create technical queries and visuals for process representation using platform features (Celonis PQL, Studio) - Use built-in system functions to visualize and analyze current business processes (via the Celonis Process Explorer) - Provide business advice on technical interfaces, data provisioning, and system prerequisites

A company is seeking support for a project aimed at transparently mapping the overall ordering process in the Portals area. The goal is to combine relevant data sources from order to activation to enable a holistic view of the end-to-end process. This should facilitate the identification of process deviations and optimization potentials. Key project milestones include connecting the required data sources, building self-service reports, and implementing automated alerts for deviations in the process flow. The challenge lies in the technical and professional integration of heterogeneous systems and data flows to ensure consistent monitoring and control of the ordering process. - Analysis and documentation of requirements in the Omnichannel area using requirements management tools and structured collection methods - Professional and technical analysis of existing data sources and ETL processes using database tools - Recording and evaluation of existing interfaces between source and target systems based on technical documentation - Consulting on technical integration of defined data sources into the Celonis environment considering the tools used (Celonis EMS, Data Pool and Data Push API) - Creation of technical queries and representations for process visualization based on provided platform functions (Celonis PQL, Studio) - Use of system-side functions for visualization and analysis of existing business processes (via Celonis Process Explorer) - Professional consulting on technical interfaces, data provision and systemic requirements

- Customizing / parametrization of the core banking system according to business requirements - Maintaining daily operations - Initial and advanced training of internal staff

We are looking for an experienced consultant for a process and project initiative in Asset P&L (Profit and Loss) at a leading international financial services provider. - Typical responsibilities in this role:** - Analyze and document the existing end-to-end P&L processes for various asset classes (e.g., equities, fixed income, derivatives). - Identify weaknesses, risks, and inefficiencies in data collection, processing, and reporting. - Design and develop optimized target processes for P&L calculation and attribution. - Create functional specifications and business requirements for adapting or introducing IT systems (e.g., P&L engines, data warehouses). - Manage the implementation of the new processes and tools, including milestone planning, stakeholder management, and test coordination. - Develop controls to ensure data quality and consistency. - Prepare training materials and conduct workshops for business areas (trading, controlling, risk). - Relevant technologies, tools, or methods:** - Advanced analytics: MS Excel (Pivot, Power Query, VBA), SQL. - Business Intelligence: Tableau, Power BI, Qlik. - Project management: Jira, Confluence, MS Project. - ERP/Finance systems: SAP FI/CO, Oracle Financials, or industry-specific asset management platforms. - Methods: Business Process Model and Notation (BPMN 2.0), agile project management (Scrum/Kanban). - Typical KPIs or success metrics:** - Reduction in P&L cycle time: target >25% efficiency gain. - Decrease in manual correction entries: target >50% reduction through process automation. - Data quality index: increase in first-time-right rate on data intake to >99%. - Efficiency ratio (cost-to-income): demonstrate a positive impact on lowering the ratio. - User adoption rate: acceptance of new processes/tools in the business area >80% after 3 months. - Key challenges, risks, or specifics:** - Heterogeneous system landscapes and inconsistent data sources (data silos). - High complexity of financial products and valuation models. - Resistance to process changes in business areas (change management). - Ensuring compliance with regulatory requirements (e.g., IFRS 9, BCBS 239). - Time- and budget-critical implementation while ongoing operations. - Concrete deliverables:** - Milestone 1: completed as-is analysis and process documentation. - Deliverable 1: detailed analysis report including risk assessment. - Milestone 2: finalized target concept and business requirements document. - Deliverable 2: implementation roadmap and project plan. - Milestone 3: successful user acceptance test (UAT) of the new process/tool. - Deliverable 3: acceptance protocols, training materials, and project closure report.

- IT Project Manager activities - Interface / bridging function between business department and technology, hence also the required domain expertise.

A company is looking for an experienced MES consultant with a focus on MPDV’s Hydra X to support the expansion of the system to additional sites. The system is already rolled out at one site and now needs to be scaled further. The role includes supporting the introduction of new features or versions of the system, implementing system customizations and optimizations based on production requirements, and assisting with the rollout. The consultant will work closely with internal teams and external service providers to ensure quick identification and resolution of issues in the MES system. - Support the introduction of new system features or versions - Implement system customizations and optimizations based on production requirements - Assist with the rollout to additional sites - Quickly identify and resolve issues in the MES system

A company is looking for an experienced expert with in-depth knowledge of License Manager, Inventory Server, and Integration Manager. The goal of the project is to optimize existing systems, integrate them, and ensure that all processes run efficiently and smoothly. In this role, the expert will work closely with internal teams to analyze requirements, implement solutions, and monitor systems. Key responsibilities: - Analyze and optimize existing systems (License Manager, Inventory Server, Integration Manager) - Integrate new processes and tools - Collaborate with internal teams to analyze requirements - Ensure system efficiency and security - Document and train teams

- Performing and handling change processes (supplier change, new registration, move-in/move-out) - Independently handling clarification cases with analysis of rejection reasons and follow-up - Supporting market communication and related areas (e.g., meter reading, billing) at least at 2nd-level - Ensuring smooth workflows within energy industry processes

A company is looking for an experienced engineering expert in sterile filling to support a demanding project in pharmaceutical production. The goal of the project is to optimize the efficiency and quality of the filling processes and ensure that all regulatory requirements are met. In this role, the expert will work closely with the internal team to develop technical solutions, analyze existing processes, and implement improvements. Main tasks: - Analyze and optimize processes in sterile filling - Ensure compliance with GMP and other regulatory requirements - Develop and implement technical solutions for process improvement - Collaborate with interdisciplinary teams - Document and report on progress and results

We are the Defense Tech Incubator NRW – a new initiative to support innovative startups in defense technology. Our goal: to connect the best minds and technologies with industry, public stakeholders, and investors – enabling sustainable innovations for security-critical applications. To strengthen our operations team, we are looking for an experienced professional from the defense sector – ideally with experience as an officer in the Bundeswehr or with many years at one of the leading system houses (e.g. Rheinmetall, Hensoldt, MBDA, etc.). - Your tasks: - Identification, outreach, and acquisition of potential partner companies (e.g. from industry, defense, and IT) - Building and maintaining this investor network - Contributing to our financing strategy for the incubator - Representing the incubator at industry events, trade shows, and networks - Supporting the development of strategic alliances at the state and federal level

To support the further development of an innovative low-code platform, we are looking for a highly qualified Senior Frontend Engineer. The platform allows customers to build complex business applications with minimal coding effort, with seamless integration into existing SAP system landscapes being critical to success. - Typical tasks: Designing, architecting, and implementing sophisticated, reusable frontend components and modules with React & TypeScript. Ensuring high code quality through code reviews, unit tests, and end-to-end tests. Optimizing the platform’s performance for a smooth user experience. Working closely in an agile Scrum team with product owners, UX/UI designers, and backend developers to deliver the product roadmap. Connecting SAP backend systems via REST and OData APIs. - Relevant technologies/tools: React, TypeScript, React Hooks, state management (e.g. Redux Toolkit, Zustand), SAP Business Technology Platform (BTP), UI5 Web Components, Storybook, Jest, React Testing Library, Cypress, Git, Jira, CI/CD. - KPIs/success metrics: Time-to-market for new platform features, Lighthouse performance score (>90), component reusability rate, 25% reduction in reported frontend bugs per quarter, user adoption rate. - Key challenges: Finding the right balance between abstraction (low-code) and flexibility (specific customer requirements). Ensuring the scalability and maintainability of the frontend architecture in a fast-growing product. Guaranteeing compatibility with various SAP system versions. - Deliverables: Implemented and tested features according to user stories, an expanded and documented component library (in Storybook), technical architecture documentation, sprint acceptance reports. - Best practices: Applying clean code principles and design patterns (e.g. Atomic Design), building a comprehensive test strategy, proactive communication within the team.

A company is looking for an experienced project manager with a civil engineering background for the power plant or energy industry. The goal of the project is to lead the planning, coordination and implementation of construction projects in the energy and power plant sector. The role requires close cooperation with interdisciplinary teams to ensure projects are completed on time and within budget. It is explicitly stated that construction supervisors are not being sought. Main tasks: - Managing and overseeing construction projects in the power plant or energy industry - Coordinating between different disciplines and external partners - Ensuring compliance with safety and quality standards - Creating and monitoring project plans and budgets - Identifying and resolving technical challenges - Reporting to stakeholders and management

- A company is seeking an experienced interim procurement professional to support its Amsterdam office due to a departing colleague. - The role will end once a permanent successor is found, with the possibility of extension depending on the recruitment process. - The professional will act as the sole representative of a group-wide procurement organization in the Amsterdam office, working closely with a team of nine spread across Europe. - The role involves managing end-to-end procurement processes for both existing and new suppliers, focusing on Marketing and Professional Services categories. - The professional will ensure adherence to procurement standards, negotiate prices, and compare offers in collaboration with business owners. - The onboarding will primarily be remote, with occasional in-person days in Amsterdam.

A company is looking for an experienced technical project manager in the field of district heating. The project’s goal is the planning and construction of district heating pipelines through all service phases of the HOAI as well as taking on complex project tasks. The project manager will play a key role in controlling and coordinating projects, working closely with engineering firms, municipalities, authorities and internal contacts. The role includes developing and optimizing planning options to maximize project efficiency and sustainability. In addition, the project manager will continuously improve technical planning guidelines and processes, carry out technical-economic analyses, develop scenarios and create concepts. Another focus is on budget planning for network investments in the heating sector, in close coordination with central controlling, as well as carrying out network calculations. - Planning and construction of district heating pipelines through all service phases of the HOAI. - Controlling and coordinating projects in cooperation with engineering firms, municipalities, authorities and internal contacts. - Developing and optimizing planning options to increase efficiency and sustainability. - Supporting the improvement of technical planning guidelines and processes. - Conducting technical-economic analyses and developing scenarios and concepts. - Preparing budget plans for network investments in the heating sector. - Performing network calculations.

A company is looking for an experienced network and project manager with expertise in connecting devices and their interfaces, as well as solid knowledge of modern networking technologies. The goal of the project is to optimize and develop network solutions, especially in enterprise WLAN and RADIUS/EAP-TLS. The candidate will play a key role in project and team management, preferably in an agile environment, and ensure cross-team coordination. - Develop and implement solutions for connecting devices and their interfaces (HTTP/REST) - Optimize and manage enterprise WLAN/RADIUS/EAP-TLS networks - Lead and manage projects and teams, preferably in an agile environment - Coordinate among different teams and stakeholders - Apply and advance modern networking technologies such as IEEE 802.11/WiFi

Managing a strategic digitization project in a hospital network, e.g. implementing a new HIS or an ePA in line with KHZG. - **Typical responsibilities:** - Overall responsibility for project planning, management and control (time, budget, quality). - Managing the interdisciplinary project team. - Requirements, risk and stakeholder management. - Planning and managing change management and rollouts. - Ensuring compliance with regulatory requirements (KHZG, GDPR). - **Relevant technologies, tools & methods:** - HIS systems (Orbis, iMedOne), ePA solutions. - Standards: HL7, FHIR. - Methods: PRINCE2, PMI/PMBOK, agile/hybrid. - Tools: MS Project, Jira, Confluence. - **Typical KPIs & success metrics:** - KHZG compliance, user adoption rate (>85%), process efficiency, milestone adherence. - **Key challenges & risks:** - High process complexity, intensive stakeholder management, interoperability, data security. - **Deliverables:** - Project plan, status reports, requirements spec (Lastenheft), change concept, cutover plan, project closure report.

A company is looking for an experienced Technical Writer responsible for creating and managing datasheets, product brochures and catalogs. These documents are crucial for sales, legally binding and part of internal quality assurance. The product brochures present key product features and customer benefits, while the datasheets contain detailed specifications. The role involves independently managing and overseeing all correction and review processes through to final approval, as well as ensuring the defined quality and release processes according to company guidelines. In addition, the final data must be archived in the relevant systems such as the Promo Office database, PDM and internet CMS. - Creation of datasheets, product brochures and catalogs according to specifications. - Preparation of data for print production and ISO-compliant archiving in the product management system. - Management of versioned documents for print production and online publication. - Ensuring the defined quality and release processes. - Archiving final data in the relevant systems.

Project description As part of the implementation and optimization of the **Multi Domain Orchestration and Inventory (MDOI)** tool in the mobile transport domain (B2X), the focus is on planning, setup, commissioning, management, and optimization of several thousand fixed and mobile network devices. The application allows the selection and configuration of suitable devices and technologies for their efficient use to achieve maximum network coverage and customer satisfaction. Efficiently managing these projects and processes while increasing automation requires the use of the MDOI software solution. Description of services without personal reference - **IT Project Management**: Creating software rollout and migration plans for the application's two-month releases of MDOI, based on Blueplanet, considering all relevant dependencies using JIRA and stakeholder management - **Design Management**: Planning and creating all relevant designs, as well as reviewing them in the Multi Domain Orchestration and Inventory (MDOI) tool for the transport networks area, as an implementation description of the requirements using JIRA and Confluence - **Stakeholder Management**: Developing and executing communication measures for software changes based on the created designs, checking whether the requirements are fully covered by the designs, including preparing documentation for management using Microsoft Outlook, Microsoft Teams, and JIRA

For the enhancement of a complex ServiceNow platform, we are looking for a developer specialized in the middlelayer. The focus is on implementing business logic, integrations, and processing data between the frontend and backend systems. - **Typical tasks include:** - Designing and developing server-side business logic in ServiceNow using Business Rules, Script Includes, and Workflows. - Designing, implementing, and maintaining REST- and SOAP-based integrations to third-party systems (e.g., SAP, Jira, HR systems) via IntegrationHub or custom scripts. - Developing and optimizing data flows and transformations within the platform. - Analyzing and optimizing performance of server-side scripts and database interactions. - Ensuring platform stability and security through robust, error-resistant coding. - **Relevant technologies, tools, or methods:** - ServiceNow platform: in-depth knowledge of the Glide API (GlideRecord, GlideSystem), server-side scripting (JavaScript ES5). - Integrations: IntegrationHub (Spokes), REST/SOAP API Explorer, JSON, XML. - Automation: Flow Designer, Workflow Editor. - Development tools: ServiceNow Studio, VS Code with ServiceNow plugins. - Methodology: Agile (Scrum), use of Update Sets and Application Scopes for deployment. - **Typical KPIs or success metrics:** - Transaction response times for critical middlelayer processes. - Error rate in API calls and integrations (< 1%). - Success rate of automated workflows. - Code complexity (e.g., measured via SonarQube integration). - Adoption rate of new features enabled by the middlelayer. - **Key challenges, risks, or specifics:** - Complexity of dependencies between different ServiceNow modules and external systems. - Ensuring scalability under high transaction volumes. - Debugging asynchronous processes and integrations. - Following ServiceNow best practices to maintain upgradeability of the platform ("out-of-the-box" vs. customizing). - **Concrete deliverables:** - Implemented and tested Script Includes and Business Rules. - Fully configured and documented integrations in IntegrationHub. - Technical documentation of the developed logic and data flows. - Completed Update Sets ready for production deployment. - **Lessons learned/best practices:** - Encapsulate reusable logic in Script Includes instead of duplicating it across multiple Business Rules. - Prefer asynchronous Business Rules for long-running operations to avoid blocking the user experience. - Use Flow Designer over the classic Workflow Editor for new automations.