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Time's up! We are no longer accepting applications.
Manager (m/f/d) CRM cross and upsell & Convergence
Project info
- Period13.09.2022 - 31.12.2022
- Capacityfrom 80%
- Daily rate800 - 960€
- LocationMunich, Germany
- Remoteup to 100%
Description
- Increase cross-selling across all relevant channels in 1:1 customer communication
- Develop new measures conceptually and implement them operationally in coordination with the respective departments and analytics
- Regularly review relevant KPIs to assess the success of the measures and identify further optimization needs
- Successful collaboration within the team and with different interfaces, e.g., customer service, online, analytics, and other departments
- Prepare presentations for management level
Requirements
- Experienced CRM manager with analytical and operational CRM skills (especially cross- and upsell)
- Interface management, proficient in working with various interfaces, especially analytics teams
- Telecommunications knowledge required
- Experience with Jira and Confluence in an agile project environment
- Proactive and communicative (actively drives topics forward)
- Seniority level: 3-5 years