The ProMi Squad (Process Mining) project aims to fully map the end-to-end order process in the portals area with full transparency. Relevant data sources from order placement to activation are consolidated. This holistic view of the process enables the identification of process deviations and optimization opportunities. Key project milestones include connecting the required data sources, building self-service reports, and implementing automated alerts for process deviations. The challenge lies in the technical and business consolidation of heterogeneous systems and data flows to ensure consistent monitoring and control of the order process. ⸻ Service description - Analyze and document requirements in the omnichannel area using requirement management tools and structured elicitation methods - Perform business and technical analysis of existing data sources and ETL processes using database tools - Capture and evaluate existing interfaces between source and target systems based on technical documentation - Advise on the technical integration of defined data sources into the Celonis environment, considering tools like Celonis EMS, Data Pool, and Data Push API - Create technical queries and visuals for process representation using platform features (Celonis PQL, Studio) - Use built-in system functions to visualize and analyze current business processes (via the Celonis Process Explorer) - Provide business advice on technical interfaces, data provisioning, and system prerequisites

A company is seeking support for a project aimed at transparently mapping the overall ordering process in the Portals area. The goal is to combine relevant data sources from order to activation to enable a holistic view of the end-to-end process. This should facilitate the identification of process deviations and optimization potentials. Key project milestones include connecting the required data sources, building self-service reports, and implementing automated alerts for deviations in the process flow. The challenge lies in the technical and professional integration of heterogeneous systems and data flows to ensure consistent monitoring and control of the ordering process. - Analysis and documentation of requirements in the Omnichannel area using requirements management tools and structured collection methods - Professional and technical analysis of existing data sources and ETL processes using database tools - Recording and evaluation of existing interfaces between source and target systems based on technical documentation - Consulting on technical integration of defined data sources into the Celonis environment considering the tools used (Celonis EMS, Data Pool and Data Push API) - Creation of technical queries and representations for process visualization based on provided platform functions (Celonis PQL, Studio) - Use of system-side functions for visualization and analysis of existing business processes (via Celonis Process Explorer) - Professional consulting on technical interfaces, data provision and systemic requirements

Typical tasks: - Analyze existing insurance processes and identify digitalization potentials - Gather and document business requirements together with departments - Create solution concepts for digital transformation (incl. process modeling and cost-benefit analyses) - Act as liaison between business and IT: translate requirements into technical concepts and support implementation - Support project management in planning and rolling out new digital solutions (agile methods like Scrum/Kanban) Relevant tools & technologies: BPMN modeling tools (e.g. Visio, Signavio), requirements management (Jira, Confluence), knowledge of common insurance IT systems, MS Office KPIs & metrics: adherence to project milestones and budgets, reduction of process cycle times, increase in customer satisfaction/user acceptance, reduction of manual efforts through automation Challenges: aligning diverse stakeholders in the insurance environment (departments, IT, regulatory), integrating new digital solutions into existing legacy systems, handling regulatory requirements and data privacy, change management and user adoption Deliverables: comprehensive requirements documents and process models, developed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for modified processes Lessons Learned: involving all stakeholders early on makes digitalization projects easier; iterative, agile approaches allow flexible adjustments; deep industry knowledge (products, regulation) is crucial to design sustainable digital solutions

We are looking for an experienced consultant for a process and project initiative in Asset P&L (Profit and Loss) at a leading international financial services provider. - Typical responsibilities in this role:** - Analyze and document the existing end-to-end P&L processes for various asset classes (e.g., equities, fixed income, derivatives). - Identify weaknesses, risks, and inefficiencies in data collection, processing, and reporting. - Design and develop optimized target processes for P&L calculation and attribution. - Create functional specifications and business requirements for adapting or introducing IT systems (e.g., P&L engines, data warehouses). - Manage the implementation of the new processes and tools, including milestone planning, stakeholder management, and test coordination. - Develop controls to ensure data quality and consistency. - Prepare training materials and conduct workshops for business areas (trading, controlling, risk). - Relevant technologies, tools, or methods:** - Advanced analytics: MS Excel (Pivot, Power Query, VBA), SQL. - Business Intelligence: Tableau, Power BI, Qlik. - Project management: Jira, Confluence, MS Project. - ERP/Finance systems: SAP FI/CO, Oracle Financials, or industry-specific asset management platforms. - Methods: Business Process Model and Notation (BPMN 2.0), agile project management (Scrum/Kanban). - Typical KPIs or success metrics:** - Reduction in P&L cycle time: target >25% efficiency gain. - Decrease in manual correction entries: target >50% reduction through process automation. - Data quality index: increase in first-time-right rate on data intake to >99%. - Efficiency ratio (cost-to-income): demonstrate a positive impact on lowering the ratio. - User adoption rate: acceptance of new processes/tools in the business area >80% after 3 months. - Key challenges, risks, or specifics:** - Heterogeneous system landscapes and inconsistent data sources (data silos). - High complexity of financial products and valuation models. - Resistance to process changes in business areas (change management). - Ensuring compliance with regulatory requirements (e.g., IFRS 9, BCBS 239). - Time- and budget-critical implementation while ongoing operations. - Concrete deliverables:** - Milestone 1: completed as-is analysis and process documentation. - Deliverable 1: detailed analysis report including risk assessment. - Milestone 2: finalized target concept and business requirements document. - Deliverable 2: implementation roadmap and project plan. - Milestone 3: successful user acceptance test (UAT) of the new process/tool. - Deliverable 3: acceptance protocols, training materials, and project closure report.

A company is looking for an experienced technical project manager in the field of district heating. The project’s goal is the planning and construction of district heating pipelines through all service phases of the HOAI as well as taking on complex project tasks. The project manager will play a key role in controlling and coordinating projects, working closely with engineering firms, municipalities, authorities and internal contacts. The role includes developing and optimizing planning options to maximize project efficiency and sustainability. In addition, the project manager will continuously improve technical planning guidelines and processes, carry out technical-economic analyses, develop scenarios and create concepts. Another focus is on budget planning for network investments in the heating sector, in close coordination with central controlling, as well as carrying out network calculations. - Planning and construction of district heating pipelines through all service phases of the HOAI. - Controlling and coordinating projects in cooperation with engineering firms, municipalities, authorities and internal contacts. - Developing and optimizing planning options to increase efficiency and sustainability. - Supporting the improvement of technical planning guidelines and processes. - Conducting technical-economic analyses and developing scenarios and concepts. - Preparing budget plans for network investments in the heating sector. - Performing network calculations.

A company is looking for an experienced project manager with a civil engineering background for the power plant or energy industry. The goal of the project is to lead the planning, coordination and implementation of construction projects in the energy and power plant sector. The role requires close cooperation with interdisciplinary teams to ensure projects are completed on time and within budget. It is explicitly stated that construction supervisors are not being sought. Main tasks: - Managing and overseeing construction projects in the power plant or energy industry - Coordinating between different disciplines and external partners - Ensuring compliance with safety and quality standards - Creating and monitoring project plans and budgets - Identifying and resolving technical challenges - Reporting to stakeholders and management

Project description As part of the implementation and optimization of the **Multi Domain Orchestration and Inventory (MDOI)** tool in the mobile transport domain (B2X), the focus is on planning, setup, commissioning, management, and optimization of several thousand fixed and mobile network devices. The application allows the selection and configuration of suitable devices and technologies for their efficient use to achieve maximum network coverage and customer satisfaction. Efficiently managing these projects and processes while increasing automation requires the use of the MDOI software solution. Description of services without personal reference - **IT Project Management**: Creating software rollout and migration plans for the application's two-month releases of MDOI, based on Blueplanet, considering all relevant dependencies using JIRA and stakeholder management - **Design Management**: Planning and creating all relevant designs, as well as reviewing them in the Multi Domain Orchestration and Inventory (MDOI) tool for the transport networks area, as an implementation description of the requirements using JIRA and Confluence - **Stakeholder Management**: Developing and executing communication measures for software changes based on the created designs, checking whether the requirements are fully covered by the designs, including preparing documentation for management using Microsoft Outlook, Microsoft Teams, and JIRA

A company is seeking support in setting up or optimizing a structured funding controlling system for municipal energy, infrastructure, or digitization projects. The goal is to increase efficiency and transparency in the use of funding and ensure compliance with funding regulations. The role includes identifying suitable funding programs at the EU, federal, and state levels, assisting with applications, fund disbursements, and preparation of usage reports. It also involves setting up a monitoring and reporting system (e.g., in Excel) that aligns project plans with funding requirements. Consulting on processes and interfaces such as accounting and project management, as well as training internal teams as needed, are also part of the tasks. - Identification of suitable funding programs (EU, federal, state) - Support with application, fund disbursement, and usage reports - Setting up monitoring/reporting (e.g., in Excel) - Aligning project plans with funding requirements - Consulting on processes and interfaces (e.g., accounting, project management) - Training internal teams as needed

- Performing and handling change processes (supplier change, new registration, move-in/move-out) - Independently handling clarification cases with analysis of rejection reasons and follow-up - Supporting market communication and related areas (e.g., meter reading, billing) at least at 2nd-level - Ensuring smooth workflows within energy industry processes

- Operational control and management of material requirement planning and provisioning, as well as maintenance of material master data for an efficient material flow - Ensuring and monitoring the operational material flow and proactively initiating measures in case of deviations, in close coordination with suppliers and internal stakeholders - Optimizing inventory levels in terms of tied-up capital costs, material coverage, and demand fulfillment - Contributing to the further development of processes and organization of the Material Management department

We are looking for an experienced IT project manager to lead and execute IT projects in a hospital setting. The goal is to deliver various digitalization and infrastructure projects (e.g. HIS migration, medical technology integration, ISMS implementation or TI components) on time, within budget and with assured quality. In this role, the project manager takes full responsibility for planning, managing and executing the projects and acts as the link between IT, departments and management. - Overall responsibility for planning, managing and executing IT projects in a clinical environment - Coordination of internal and external stakeholders, including IT department, medical staff, service providers and manufacturers - Ensuring adherence to time, budget and quality requirements - Preparing project plans, status reports, decision documents and presentations - Risk management, resource planning and escalation handling - Managing acceptance and testing procedures, including documentation - Supporting preparation for KHZG or NIS2 related measures - Acting as interface between IT, departments and management

Managing a strategic digitization project in a hospital network, e.g. implementing a new HIS or an ePA in line with KHZG. - **Typical responsibilities:** - Overall responsibility for project planning, management and control (time, budget, quality). - Managing the interdisciplinary project team. - Requirements, risk and stakeholder management. - Planning and managing change management and rollouts. - Ensuring compliance with regulatory requirements (KHZG, GDPR). - **Relevant technologies, tools & methods:** - HIS systems (Orbis, iMedOne), ePA solutions. - Standards: HL7, FHIR. - Methods: PRINCE2, PMI/PMBOK, agile/hybrid. - Tools: MS Project, Jira, Confluence. - **Typical KPIs & success metrics:** - KHZG compliance, user adoption rate (>85%), process efficiency, milestone adherence. - **Key challenges & risks:** - High process complexity, intensive stakeholder management, interoperability, data security. - **Deliverables:** - Project plan, status reports, requirements spec (Lastenheft), change concept, cutover plan, project closure report.

A company is looking for an experienced engineering expert in sterile filling to support a demanding project in pharmaceutical production. The goal of the project is to optimize the efficiency and quality of the filling processes and ensure that all regulatory requirements are met. In this role, the expert will work closely with the internal team to develop technical solutions, analyze existing processes, and implement improvements. Main tasks: - Analyze and optimize processes in sterile filling - Ensure compliance with GMP and other regulatory requirements - Develop and implement technical solutions for process improvement - Collaborate with interdisciplinary teams - Document and report on progress and results

- Construction management for the installation of electrotechnical systems in the context of a grid connection project - Ensuring compliance with budget, schedule and quality goals as well as all relevant legal regulations - Reviewing technical documents such as construction drawings, material lists and performance records - Coordinating and communicating with subcontractors, suppliers and project stakeholders - Managing interfaces and ensuring a smooth project flow

A company is looking for an experienced network and project manager with expertise in connecting devices and their interfaces, as well as solid knowledge of modern networking technologies. The goal of the project is to optimize and develop network solutions, especially in enterprise WLAN and RADIUS/EAP-TLS. The candidate will play a key role in project and team management, preferably in an agile environment, and ensure cross-team coordination. - Develop and implement solutions for connecting devices and their interfaces (HTTP/REST) - Optimize and manage enterprise WLAN/RADIUS/EAP-TLS networks - Lead and manage projects and teams, preferably in an agile environment - Coordinate among different teams and stakeholders - Apply and advance modern networking technologies such as IEEE 802.11/WiFi

A company is looking for an experienced expert with in-depth knowledge of License Manager, Inventory Server, and Integration Manager. The goal of the project is to optimize existing systems, integrate them, and ensure that all processes run efficiently and smoothly. In this role, the expert will work closely with internal teams to analyze requirements, implement solutions, and monitor systems. Key responsibilities: - Analyze and optimize existing systems (License Manager, Inventory Server, Integration Manager) - Integrate new processes and tools - Collaborate with internal teams to analyze requirements - Ensure system efficiency and security - Document and train teams

- IT Project Manager activities - Interface / bridging function between business department and technology, hence also the required domain expertise.

For a project for a public client, a civil engineer (m/f/d) is sought to act as the client representative. The project includes the development and rehabilitation of roads, sidewalks, street lighting and bus stops. - Typical tasks in this role:** - Taking on the non-delegable client duties according to the AHO series, including defining goals, budget responsibility and making key decisions. - Managing and coordinating external planning firms, experts and construction companies. - Ensuring compliance with procurement law (VOB/VgV), building regulations and relevant technical standards (e.g. DIN, ZTV). - Carrying out cost and schedule control as well as risk management across all project phases (according to HOAI). - Quality assurance on site, organizing construction meetings and performing inspections. - Reviewing claims for additional work and invoices. - Regular reporting to the department head and political committees; ensuring transparency and traceable documentation. - Relevant technologies, tools or methods:** - CAD/BIM software: Autodesk Civil 3D, Revit, AutoCAD. - Tendering, awarding, billing (AVA): RIB iTWO, ORCA AVA. - Project management & control: MS Project, Projektron BCS, Asana. - Construction management & documentation: PlanRadar, Capmo. - Solid knowledge of VOB/B, VOB/C and HOAI. - Typical KPIs or success metrics:** - Budget compliance: deviation from the approved budget < 10%. - Schedule compliance: meeting milestones (planning completion, construction start, completion) with < 5% delay. - Quality: low defect rate at final inspection (< 5% of trades with major defects). - Citizen satisfaction: minimal number of justified citizen complaints during construction. - Legal certainty: number of successfully defended additional claims or legal disputes. - Key challenges, risks or specifics:** - Dealing with unforeseen ground conditions and contaminated sites. - Complex and lengthy approval processes with various public stakeholders. - Strict budget constraints and political pressure in case of cost overruns. - Managing residents' interests and public communication. - Challenges due to skilled labor shortage and supply bottlenecks in the construction industry. - Concrete deliverables:** - Completed and approved design and execution plans. - Successfully conducted tendering procedure with signed construction contracts. - Documented site inspections according to VOB. - Final project documentation and audited final invoices. - Final report for top management and political committees.

A company is looking for an experienced construction supervisor or manager in the fiber optics field to professionally guide and monitor the construction services of a general contractor in FTTH broadband expansion. The goal is to ensure that the construction services meet the execution planning requirements and that the FTTH broadband network is fully deployed. The construction sites are located near Würzburg and Saarbrücken. The role includes monitoring adherence to schedules, safety requirements and construction quality, as well as coordinating and documenting construction activities. The manager will independently create a site diary and complete documentation, track subcontracted services and verify the accuracy of planning and construction documents. - Professional guidance and monitoring of a general contractor’s construction services in FTTH broadband expansion. - Ensuring compliance with schedules, safety requirements and construction quality. - Recording and checking the planning and construction documents of subcontractors. - Independently creating a site diary and comprehensive documentation. - Tracking, controlling and documenting ordered services and deliveries. - Site supervision and safety control according to the HSE concept.

For the enhancement of a complex ServiceNow platform, we are looking for a developer specialized in the middlelayer. The focus is on implementing business logic, integrations, and processing data between the frontend and backend systems. - **Typical tasks include:** - Designing and developing server-side business logic in ServiceNow using Business Rules, Script Includes, and Workflows. - Designing, implementing, and maintaining REST- and SOAP-based integrations to third-party systems (e.g., SAP, Jira, HR systems) via IntegrationHub or custom scripts. - Developing and optimizing data flows and transformations within the platform. - Analyzing and optimizing performance of server-side scripts and database interactions. - Ensuring platform stability and security through robust, error-resistant coding. - **Relevant technologies, tools, or methods:** - ServiceNow platform: in-depth knowledge of the Glide API (GlideRecord, GlideSystem), server-side scripting (JavaScript ES5). - Integrations: IntegrationHub (Spokes), REST/SOAP API Explorer, JSON, XML. - Automation: Flow Designer, Workflow Editor. - Development tools: ServiceNow Studio, VS Code with ServiceNow plugins. - Methodology: Agile (Scrum), use of Update Sets and Application Scopes for deployment. - **Typical KPIs or success metrics:** - Transaction response times for critical middlelayer processes. - Error rate in API calls and integrations (< 1%). - Success rate of automated workflows. - Code complexity (e.g., measured via SonarQube integration). - Adoption rate of new features enabled by the middlelayer. - **Key challenges, risks, or specifics:** - Complexity of dependencies between different ServiceNow modules and external systems. - Ensuring scalability under high transaction volumes. - Debugging asynchronous processes and integrations. - Following ServiceNow best practices to maintain upgradeability of the platform ("out-of-the-box" vs. customizing). - **Concrete deliverables:** - Implemented and tested Script Includes and Business Rules. - Fully configured and documented integrations in IntegrationHub. - Technical documentation of the developed logic and data flows. - Completed Update Sets ready for production deployment. - **Lessons learned/best practices:** - Encapsulate reusable logic in Script Includes instead of duplicating it across multiple Business Rules. - Prefer asynchronous Business Rules for long-running operations to avoid blocking the user experience. - Use Flow Designer over the classic Workflow Editor for new automations.