The ProMi Squad (Process Mining) project aims to transparently map the entire order process in the portals area. Relevant data sources from order to activation are combined for this. A holistic view of the end-to-end process makes it possible to identify process deviations and optimization potential. Key milestones of the project are connecting the required data sources, building self-service reports, and implementing automated alerts for process deviations. The challenge lies in the technical and functional integration of heterogeneous systems and data flows to ensure consistent monitoring and control of the ordering process. ⸻ Service Description - Analysis and documentation of requirements in the omnichannel area using requirements management tools and structured elicitation methods - Functional and technical analysis of existing data sources and ETL processes using database tools - Capturing and evaluating existing interfaces between source and target systems based on technical documentation - Consulting on the technical integration of defined data sources into the Celonis environment, taking into account the used tools Celonis EMS, Data Pool, and Data Push API - Creating technical queries and visualizations for process mapping based on the platform features provided (Celonis PQL, Studio) - Using system functions to visualize and analyze existing business processes (via the Celonis Process Explorer) - Functional consulting on technical interfaces, data provisioning, and system prerequisites

The client runs the Ad Manager, a self-service portal for business customers to book and manage advertising products on the GMX and WEB.DE email portals. The Ad Manager is already live and serves as the central platform for campaign management in the B2B sector. There is currently a separate B2B portal called the trusted Dialog Manager, whose features are to be merged into the Ad Manager. Project goal The goal is the technical and functional enhancement of the Ad Manager with features from the trusted Dialog Manager. In the first step, a unified login system will be implemented. Building on that, existing trusted Dialog features will be gradually migrated and become centrally available in the Ad Manager. Since the trusted Dialog Manager was not previously a self-service tool, this integration also significantly improves user-friendliness and accessibility. The focus of this call for tenders is especially on frontend development (Angular, CSS, HTML). Scope of services - Unified Login System: Integration of trusted Dialog features into the Ad Manager via a central authentication mechanism. - Domain Overview Page: Development of an overview page with DKIM details, logo/avatar preview, and status information (active, inactive, ready for completion). - Auth Code Creation: Development of a function to generate time-limited authentication codes for tagging test emails. - Overlay Testmail Intro: Development of an overlay as a step-by-step guide for sending test emails. - Software Design: Incorporating current Angular best practices to optimize the codebase in terms of structure, reusability, and maintainability.

Typical tasks: - Analyze existing insurance processes and identify digitalization potentials - Gather and document business requirements together with business units - Create solution concepts for digital transformation (including process modeling and cost-benefit analyses) - Act as liaison between business and IT: translate requirements into technical concepts and support implementation - Support project management in planning and implementing new digital solutions (agile methods like Scrum/Kanban) Relevant tools & technologies: BPMN modeling tools (e.g. Visio, Signavio), requirements management (Jira, Confluence), knowledge of common insurance IT systems, MS Office KPIs & metrics: adherence to project milestones and budgets, reduction of process cycle times, increase in customer satisfaction/user acceptance, reduction of manual efforts through automation Challenges: aligning diverse stakeholders in the insurance environment (business units, IT, regulatory), integrating new digital solutions into existing legacy systems, dealing with regulatory requirements and data protection, change management and user adoption Deliverables: comprehensive requirement documents and process models, developed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for updated processes Lessons learned: early involvement of all stakeholders facilitates the implementation of digitalization projects; iterative, agile approaches allow flexible adjustments; deep industry knowledge (products, regulations) is crucial to design viable digital solutions

For the further development of a complex ServiceNow platform, a developer specialized in the middle layer is sought. The focus is on implementing business logic, integrations, and processing data between the frontend and backend systems. - **Typical responsibilities:** - Designing and developing server-side business logic in ServiceNow using business rules, script includes, and workflows. - Designing, implementing, and maintaining REST- and SOAP-based integrations with third-party systems (e.g., SAP, Jira, HR systems) via IntegrationHub or custom scripts. - Developing and optimizing data flows and transformations within the platform. - Analyzing performance and optimizing server-side scripts and database interactions. - Ensuring platform stability and security through robust, error-resistant coding. - **Relevant technologies, tools, or methods:** - ServiceNow platform: in-depth knowledge of the Glide API (GlideRecord, GlideSystem), server-side scripting (JavaScript ES5). - Integrations: IntegrationHub (spokes), REST/SOAP API Explorer, JSON, XML. - Automation: Flow Designer, Workflow Editor. - Development tools: ServiceNow Studio, VS Code with ServiceNow plugins. - Methodology: Agile (Scrum), use of update sets and application scopes for deployment. - **Typical KPIs or success metrics:** - Transaction response times for critical middle layer processes. - Error rate for API calls and integrations (< 1%). - Success rate of automated workflows. - Code complexity (e.g., measured via SonarQube integration). - Adoption rate of new features enabled by the middle layer. - **Key challenges, risks, or specifics:** - Complexity of dependencies between different ServiceNow modules and external systems. - Ensuring scalability under high transaction volumes. - Debugging asynchronous processes and integrations. - Adhering to ServiceNow best practices to keep the platform upgradeable ("out-of-the-box" vs. customizing). - **Specific deliverables:** - Implemented and tested script includes and business rules. - Fully configured and documented integrations in IntegrationHub. - Technical documentation of developed logic and data flows. - Completed update sets ready for deployment to production. - **Lessons learned/best practices:** - Encapsulate reusable logic in script includes instead of duplicating it across multiple business rules. - Prefer asynchronous business rules for long-running operations to avoid blocking the user experience. - Use Flow Designer over the classic Workflow Editor for new automations.

- IT project manager activities - Interface/bridging role between business area and technology, requiring solid subject matter knowledge.

We are looking for an experienced consultant for a process and project initiative in the area of Asset P&L (Profit and Loss) at a leading international financial services provider. - Typical areas of responsibility in this role:** - Analyze and document existing end-to-end P&L processes for various asset classes (e.g. equities, fixed income, derivatives). - Identify weaknesses, risks and inefficiencies in data collection, processing and reporting. - Design and conceptualize optimized target processes for P&L calculation and attribution. - Create functional specifications and business requirements for adapting or introducing IT systems (e.g. P&L engines, data warehouses). - Manage the implementation of new processes and tools, including milestone planning, stakeholder management and test coordination. - Develop control mechanisms to ensure data quality and consistency. - Prepare training materials and conduct workshops for business areas (trading, controlling, risk). - Relevant technologies, tools or methods:** - Advanced Analytics: MS Excel (Pivot, Power Query, VBA), SQL. - Business Intelligence: Tableau, Power BI, Qlik. - Project Management: Jira, Confluence, MS Project. - ERP/Finance Systems: SAP FI/CO, Oracle Financials, or industry-specific asset management platforms. - Methods: Business Process Model and Notation (BPMN 2.0), agile project management (Scrum/Kanban). - Typical KPIs or success metrics:** - Reduction in P&L creation time (cycle time): target >25% efficiency improvement. - Decrease in manual correction entries: target >50% reduction through process automation. - Data quality index: increase "first-time-right" rate in data intake to >99%. - Efficiency ratio (cost-to-income): demonstrate a positive contribution to lowering the ratio. - User adoption rate: acceptance of new processes/tools in the business area >80% after 3 months. - Key challenges, risks or specifics:** - Heterogeneous system landscapes and inconsistent data sources (data silos). - High complexity of financial products and valuation models. - Resistance to process changes in business areas (change management). - Ensuring compliance with regulatory requirements (e.g. IFRS 9, BCBS 239). - Time- and budget-critical implementation during ongoing operations. - Concrete deliverables:** - Milestone 1: Completed as-is analysis and process documentation. - Deliverable 1: Detailed analysis report including risk assessment. - Milestone 2: Finalized target concept and business requirements document. - Deliverable 2: Implementation roadmap and project plan. - Milestone 3: Successful user acceptance test (UAT) of the new process/tool. - Deliverable 3: Acceptance protocols, training materials and project closure report.

Design and development of a modern data platform in the Azure Cloud for an e-commerce company. Implementation of scalable data pipelines and a lakehouse architecture. - **Typical tasks:** - Designing and implementing ETL/ELT processes with Azure Data Factory/Databricks. - Building and managing the data infrastructure (Data Lake, Synapse). - Developing data models and ensuring data quality. - Automating deployments using IaC (Terraform). - Performance tuning and coordinating with stakeholders. - **Relevant technologies, tools & methods:** - Azure Data Factory, Synapse, Databricks, Data Lake Storage. - Apache Spark, Delta Lake. - Python (PySpark), SQL. - Terraform, Azure DevOps. - **Typical KPIs & success metrics:** - Data latency, pipeline uptime (>99.9%), query performance, cost efficiency. - **Key challenges & risks:** - High data volumes, GDPR compliance, avoiding data silos. - **Deliverables:** - Production-ready data pipelines, structured data lake/warehouse, IaC scripts, technical documentation.

For a project in the power plant environment, a freelance specialist is urgently needed for the migration and adaptation of the ABB 800xA control system. - Typical tasks in this role:** - Implementation of programming and commissioning with the ABB 800xA process control system. - Migration of existing control system logic to the new system version, including adaptation of controllers and I/O modules. - Creation and adjustment of process graphics, user interfaces and alarm management configurations. - Performing system tests, error analysis and performance optimizations to ensure plant availability and controllability. - Technical support for operational staff during commissioning and ramp-up phases. - Creation and maintenance of technical documentation (functional diagrams, configuration descriptions, test protocols). - Close collaboration with process engineering, electrical engineering and the plant operator. - Relevant technologies, tools or methods:** - Control system: ABB Ability™ System 800xA (including AC 800M controller, Information Management, Batch Control). - Engineering tools: Control Builder M, Process Graphics Migration Tool, Bulk Data Manager. - Fieldbuses: PROFIBUS, Foundation Fieldbus, Modbus. - Virtualization: VMware, Hyper-V for test and development environments. - Databases: Knowledge of SQL for analyzing historical data (e.g., 800xA History). - Familiarity with relevant standards for process and power plant engineering (e.g., IEC 61508, IEC 61511). - Typical KPIs or success metrics:** - Migration speed: Number of migrated system components/functions per week/month. - System availability: Control system uptime after migration > 99.9%. - Commissioning error rate: Number of critical software bugs after go-live < 5. - Test coverage: Percentage of successfully executed and documented test cases > 95%. - Adherence to project schedule: Completion of migration and commissioning by the defined deadline. - Operator acceptance: Positive feedback from operational staff on the new system environment. - Special challenges, risks or specifics:** - Migration during ongoing operation ("brownfield") with minimal downtime. - Ensuring compatibility between old and new system components (hardware/software). - High complexity of process logic in power plants (e.g., boiler control, turbine regulation). - Risk of cybersecurity vulnerabilities in networked control systems (e.g., CVEs for 800xA). - Management of interfaces to third-party systems (e.g., MES, ERP). - Need for intensive and precise collaboration between control technology, process engineering and operations. - Concrete deliverables:** - Migrated and operational control logic on the target system. - Fully tested and customer-approved process graphics and user interfaces. - Acceptance protocols for Factory Acceptance Test (FAT) and Site Acceptance Test (SAT). - Updated technical plant documentation. - Final migration report with lessons learned. - Trained operational staff.

A company is looking for an experienced specialist for IT test strategy and governance who ensures compliance with IT test policy requirements and drives the further development of the framework for IT test governance. The goal of the project is to optimize IT test governance by defining and assessing maturity levels and collecting KPIs across all test types. The specialist will also advance the test policy and service portfolio. Main tasks: - Reviewing compliance with IT test policy requirements - Defining and assessing maturity levels (including measurement points) - Collecting KPIs across all test types, including test automation - Further developing the framework for IT test governance, especially the test policy - Advancing the IT test governance service portfolio

A company is looking for experienced auditors with expertise in the ISO 9001, ISO 14001, ISO/IEC 17021 and ISO 19011 standards. The project’s goal is to conduct audits and ensure compliance with the mentioned standards. The role includes planning, carrying out and documenting audits as well as advising on improvement measures. Main tasks: - Conduct audits according to ISO 9001, ISO 14001, ISO/IEC 17021 and ISO 19011 - Prepare audit reports and documentation - Advise on compliance and improvement measures - Collaborate with internal and external stakeholders - Ensure compliance with legal and normative requirements

A leading fashion company is looking for a freelance Sample Coordinator to prepare, execute and follow up on the big September Fashion Show. The freelancer serves as the interface between influencers, sample management and logistics to ensure that all processes run smoothly and that the show is a complete success. - Coordinating samples for the fashion show - Working with influencers and their teams - Ensuring logistics around the show - Assisting with follow-up and event documentation

An organization is looking for a dedicated contract management specialist to support the team in efficiently handling contracts and ensuring compliance with legal and organizational standards. The role includes handling contract-related tasks, keeping accurate records, and collaborating with various departments to optimize processes. Main responsibilities: - Reviewing, drafting, and managing contracts in line with company policies. - Ensuring compliance with legal and regulatory requirements. - Maintaining and updating contract databases and documentation. - Collaborating with internal teams to clarify contract-related issues. - Supporting the negotiation process and providing administrative assistance. - Monitoring contract deadlines and renewals.

- Establishment of a future O2C standard process in S/4 HANA for a retail customer with a focus on O2C integration and planned handling of the merchandise management system - The existing merchandise management system for trade goods will still be used for all logistics processes and is out of scope. - Requirements definition for interfaces - Process definition and harmonization: Establish company-wide standard processes in S/4 and in O2C process integration for the areas/entities involved (B2C, B2B, B2G) - O2C integration: Definition of the level of integration of third-party systems: - Best possible compliance with legal reporting and documentation obligations - S/4 as the leading system for executing intercompany transactions - Billing flow and invoicing - Price conditions - Rebates - Contracts What should be done for these topics during the Explore phase? - Preparation and facilitation of Fit To Standard workshops (including building a prototype in the sandbox system for the workshops) - Documentation of the results of the Fit To Standard workshops in a BPML up to level 5 - Documentation of gaps/requirements - Process design and documentation of functional concepts (Confluence + Signavio)

A company is looking for an experienced One Identity expert to support a project in the field of identity and access management. The goal of the project is to optimize the existing One Identity solution and ensure it meets the company's current and future requirements. In this role, the expert will work closely with the internal IT team to solve technical challenges, implement best practices, and ensure the security of the identity management systems. Key Responsibilities: - Analyze and optimize the existing One Identity solution - Implement best practices in identity and access management - Support the integration of new systems and technologies - Train and support the internal team - Ensure compliance with security standards and guidelines

Our client is a payment service provider. We are looking for a Project Manager Payment Services (m/f/d) - Clearing Girocard and Direct Debit Transactions at the POS. Responsibilities: - Designing and building an external clearing and payment service provider outside the client organization - Shaping and implementing clearing processes – including contract management with involved banks, debt collection agencies and transaction insurers - Establishing and setting up risk and compliance processes in the area of payment clearing - Independently developing, managing and continuously supporting the relevant services

A company is looking for an experienced expert in P2P / Purchase to Pay / Procure to Pay to merge the IT finance systems of two entities. The goal of the project is to ensure smooth system integration and optimize processes. In this role, the expert will work closely with relevant stakeholders to analyze requirements, develop solutions, and support the implementation. Main tasks: - Analyze the current IT finance systems of both entities - Develop a strategy for system consolidation - Optimize P2P processes - Support implementation and integration - Collaborate with internal teams and external partners - Ensure compliance with finance and regulatory guidelines

A company is looking for a skilled SOX Consultant to support their compliance and regulatory needs. The role will focus on ensuring adherence to SOX requirements during an IPO process, providing expert guidance, and collaborating with cross-functional teams across different time zones. - Develop and implement SOX compliance frameworks tailored to IPO requirements. - Assess internal controls and identify areas of improvement. - Collaborate with finance, legal, and operational teams to ensure compliance readiness. - Provide training and mentorship on SOX-related matters. - Support audits and liaise with external auditors as needed. - Document processes and prepare reports for stakeholders.

A private equity firm is looking for an authorized signatory residing in the UAE to support the team for six months. The role requires close cooperation with the board of directors. Main tasks: - Taking on the company's signing authority. - Close cooperation with the board of directors as well as external stakeholders, including lawyers and advisors. - No subject-matter expertise required. - Project volume and billing tbd.

A company is looking for an experienced iOS App Tester who knows XCUI tests and REST APIs. The goal of the project is to ensure the quality and functionality of an iOS app that is still in development. The tester will work closely with the development team to create and run automated tests and to check API integration. - Create and run XCUI tests for the iOS app - Review and validate REST API integrations - Collaborate with developers to identify and fix bugs - Document test results and prepare reports

- Operational control and management of material requirements planning and provisioning, as well as maintenance of material master data for an effective material flow - Ensuring and monitoring the operational material flow and proactively initiating measures in case of deviations, in close coordination with suppliers and internal stakeholders - Optimizing inventory levels with regard to capital tied up, material coverage, and ensuring supply - Contributing to the further development of processes and organization of the Material Management department