## Service Description without Personal Reference - **IT Project Management**: Creation of software rollout and migration plans for the bi-monthly releases of the MDOI application based on Blueplanet, taking into account all relevant dependencies using JIRA and stakeholder management - **Design Management**: Planning and creation of all relevant designs as well as their review in the Multi Domain Orchestration and Inventory (MDOI) tool for the Transport Networks sub-area, serving as implementation documentation of requirements using JIRA and Confluence - **Stakeholder Management**: Development and execution of communication measures regarding software changes based on the created designs, verification that the requirements are fully covered by the designs, including the preparation of documentation for management using Microsoft Outlook, Microsoft Teams, and JIRA

- IT project manager activities - Interface / bridging function between business domain and technology, hence the required compelling subject matter expertise.

A company is looking for an experienced project manager with a civil engineering background for the power plant or energy industry. The aim of the project is to lead the planning, coordination and implementation of construction projects in the energy and power plant sector. The role requires close collaboration with interdisciplinary teams to ensure that projects are completed on time and within budget. It is explicitly stated that construction supervisors are not being sought. Main responsibilities: - Management and oversight of construction projects in the power plant or energy industry - Coordination between various disciplines and external partners - Ensuring compliance with safety and quality standards - Development and monitoring of project schedules and budgets - Identification and resolution of technical challenges - Reporting to stakeholders and management

A company is seeking an experienced Business Analyst to adopt the product perspective within a squad and advise the Squad Owner (Product Owner) to maximize value creation while continuously incorporating customer and market insights. The Business Analyst will keep track of market requirements, coordinate with customers and partners, maintain the squad backlog, and ensure the professional quality of deliverables. The position requires independent, cross-functional analysis and alignment of business requirements directly with business units, squad owners, technical teams, and product management. - Advising the Squad Owner on the squad’s (partial) products and services, including technical components. - Supporting business aspects from ideation and concept through market launch and maintenance according to the life-cycle process. - Aligning and validating ideas and requirements, as well as assisting in the creation of user stories and maintenance of the squad backlog. - Shaping a customer-centric squad vision, coordinated roadmap, and release plan in line with corporate objectives. - Conducting innovation work and product-specific market observation to ensure competitiveness. - Ensuring stable operations according to agreed service level agreements and regulatory requirements. - Creating requirements specifications, documents, and service descriptions as part of product definition. - Closely coordinating on architecture and refactoring topics with architecture roles. - Ensuring functional and non-functional quality of deliverables by creating and executing test cases.

In assignment for a renowned client in the life sciences sector, a freelance support is sought in the area of Clinical Data Management. The main task is taking responsibility for coordinating all data management activities in clinical trials. - Typical responsibilities in this role:** - Creation and review of the Data Management Plan (DMP) and the Data Validation Plan (DVP). - Design and implementation of electronic case report forms (eCRFs) in EDC systems (Electronic Data Capture). - Coordination of data collection, validation, and cleaning throughout the study lifecycle. - Development and execution of query processes to resolve data inconsistencies with investigative sites. - Medical coding of adverse events (AEs) and medications (e.g., using MedDRA, WHODrug). - Conducting SAE reconciliation (matching serious adverse events). - Preparation and execution of database locks after data collection is complete. - Preparation of status reports and communication with the study team (project management, monitoring, biostatistics). - Relevant technologies, tools, or methods:** - EDC Systems: Medidata Rave, Oracle Clinical, Viedoc, Zelta, OpenClinica. - Programming/analysis tools: SAS, R, Python, SQL. - Standards: CDISC (SDTM, ADaM), GCP (Good Clinical Practice), 21 CFR Part 11. - Collaboration tools: MS Teams, Jira, Confluence. - Data visualization: Tableau, Power BI. - Typical KPIs or success metrics:** - Data quality: Query rate (number of queries per 1,000 data points) < X; data entry error rate < 1%. - Time management: Time from last patient last visit (LPLV) to database lock (target: 4–6 weeks). - Efficiency: Average time to query resolution (target: < 10 business days for critical queries). - Compliance: 100% adherence to DMP-defined milestones and processes. - Protocol adherence: Rate of protocol deviations related to data management < 5%. - Key challenges, risks, or specifics:** - Managing increasing volumes and sources of data (e.g., wearables, ePROs). - Ensuring data integrity and security (cybersecurity, data protection/GDPR). - Complexity due to mid-study changes (protocol amendments) and their impact on the database. - Ensuring consistent data quality across multiple global investigative sites. - Shortage of qualified specialists and high demands for onboarding in study-specific systems. - Concrete deliverables:** - Finalized and approved Data Management Plan (DMP). - Live and validated study database (EDC system). - Regular data cleaning reports and status updates. - Clean, quality-assured, and analysis-ready database. - Final locked study database with complete audit trail. - Archived project documentation after study close-out.

A company is looking for an experienced Technical Project Manager in the field of district heating. The project objective is the planning and construction of district heating pipelines across all service phases of HOAI, as well as taking on complex project tasks. The Project Manager will play a key role in managing and coordinating projects, working closely with engineering firms, municipalities, authorities, and internal stakeholders. The role includes developing and optimizing planning options to maximize the efficiency and sustainability of projects. In addition, the Project Manager will continuously improve technical planning guidelines and processes, conduct technical-economic analyses, develop scenarios, and create concepts. Another focus is on budget planning for network investments in the heating sector, in close coordination with central controlling, as well as performing network calculations. - Planning and construction of district heating pipelines across all service phases of HOAI. - Management and coordination of projects in collaboration with engineering firms, municipalities, authorities, and internal stakeholders. - Development and optimization of planning options to increase efficiency and sustainability. - Support in improving technical planning guidelines and processes. - Conducting technical-economic analyses as well as developing scenarios and concepts. - Preparing budget planning for network investments in the heating sector. - Performing network calculations.

A company from the automotive sector is looking for an experienced expert in Snow Software components to execute a release migration. The Snow Software components (License Manager, Inventory Server, Integration Manager) are used for software license management and inventory. The goal of the project is to ensure the security, stability, and functionality of the systems by upgrading to the current version. Experiences from the last comparable update should be incorporated into the planning. The role includes planning, execution, and follow-up of the release migration, including creating a migration plan, aligning with stakeholders, performing functional tests, and documenting all measures. Key responsibilities: - Creation of a migration plan for test and production environments - Identification and documentation of all necessary steps, resources, and dependencies - Coordination of downtime windows with relevant stakeholders - Execution of the updates during the agreed downtime - Ensuring flawless installation of the new versions - Performing functional tests and error analysis - Documenting all measures and producing a final report - Handover to operations including lessons learned

A company is looking for an experienced expert with comprehensive knowledge of License Manager, Inventory Server, and Integration Manager. The project’s goal is to optimize and integrate existing systems and ensure that all processes run efficiently and smoothly. In this role, the expert will work closely with internal teams to analyze requirements, implement solutions, and monitor the systems. Key responsibilities: - Analyzing and optimizing existing systems (License Manager, Inventory Server, Integration Manager) - Integrating new processes and tools - Collaborating with internal teams for requirements analysis - Ensuring system efficiency and security - Documenting and training teams

A company is looking for an experienced network and project manager who brings expertise in device networking and their interfaces as well as in-depth knowledge of modern networking technologies. The project's goal is to optimize and further develop network solutions, especially in the area of enterprise WLAN and RADIUS/EAP-TLS. The candidate will take on a key role in project and team management, preferably in an agile environment, and ensure cross-team coordination. - Developing and implementing solutions for networking devices and their interfaces (HTTP/REST) - Optimizing and managing enterprise WLAN/RADIUS/EAP-TLS networks - Leading and managing projects and teams, preferably in an agile environment - Coordinating between different teams and stakeholders - Applying and further developing modern networking technologies such as IEEE 802.11/WiFi

Typical tasks: - Analyzing existing insurance processes and identifying digitalization potentials - Gathering and documenting business requirements together with the business units - Creating solution concepts for digital transformation (including process modeling and cost-benefit analyses) - Acting as liaison between business and IT: translating requirements into technical concepts and supporting implementation - Supporting project management in planning and deploying new digital solutions (agile methods such as Scrum/Kanban) Relevant tools & technologies: BPMN modeling tools (e.g. Visio, Signavio), requirements management (Jira, Confluence), knowledge of common insurance IT systems, MS Office KPIs & metrics: adherence to project milestones and budgets, reduction of process lead times, increase in customer satisfaction/user adoption, reduction of manual efforts through automation Challenges: coordinating multiple stakeholders in the insurance environment (business units, IT, regulatory), integrating new digital solutions into existing legacy systems, dealing with regulatory requirements and data protection, change management and user adoption Deliverables: comprehensive requirements documents and process models, developed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for updated processes Lessons learned: early involvement of all stakeholders facilitates the implementation of digitalization projects; iterative, agile approaches enable flexible adjustments; in-depth industry knowledge (products, regulation) is crucial for designing viable digital solutions

A company is looking for an experienced Senior IT Consultant with a focus on Oracle HCM. The project’s goal is to support the management of the HR IT Data Management unit as well as the implementation and further development of HR IT systems in line with business requirements and strategic HR objectives. The consultant will play a key role in the GDPR-compliant provision of IT services, project initiation and execution, and collaboration with internal and external service providers. - Support in managing the HR IT Data Management unit - Strategy and organizational consulting - Implementation of HR IT systems for company-wide and internal data management - Ensuring GDPR-compliant provision of IT services - Conducting project initiation, planning, and execution - Collaboration with service providers and analysis of the cost-effectiveness of system application - Technical advancement of HR IT systems and implementation of innovative impulses, e.g., AI solutions

We are seeking an experienced consultant for a process and project initiative in the area of Asset P&L (Profit and Loss) at a leading international financial services provider. - Typical areas of responsibility in this role:** - Analysis and documentation of existing end-to-end P&L processes for various asset classes (e.g., equities, fixed income, derivatives). - Identification of weaknesses, risks, and inefficiencies in data collection, processing, and reporting. - Design and conceptualization of optimized target processes for P&L calculation and attribution. - Development of functional specifications and business requirements for adapting or implementing IT systems (e.g., P&L engines, data warehouses). - Project management for the implementation of new processes and tools, including milestone planning, stakeholder management, and test coordination. - Development of control mechanisms to ensure data quality and consistency. - Creation of training materials and delivery of workshops for business units (trading, controlling, risk). - Relevant technologies, tools or methods:** - Advanced analytics: MS Excel (Pivot, Power Query, VBA), SQL. - Business intelligence: Tableau, Power BI, Qlik. - Project management: Jira, Confluence, MS Project. - ERP/finance systems: SAP FI/CO, Oracle Financials, or industry-specific asset management platforms. - Methods: Business Process Model and Notation (BPMN 2.0), agile project management (Scrum/Kanban). - Typical KPIs or success metrics:** - Reduction of P&L generation time (cycle time): target >25% efficiency gain. - Decrease in manual corrective postings: target >50% reduction through process automation. - Data quality index: increase of the "first-time-right" rate in data acquisition to >99%. - Efficiency ratio (cost-to-income): demonstrable positive impact on lowering the ratio. - User adoption rate: acceptance of new processes/tools by the business >80% after 3 months. - Key challenges, risks or specifics:** - Heterogeneous system landscapes and inconsistent data sources (data silos). - High complexity of financial products and valuation models. - Resistance to process changes in business units (change management). - Ensuring compliance with regulatory requirements (e.g., IFRS 9, BCBS 239). - Time- and budget-critical implementation during ongoing operations. - Concrete deliverables (“Deliverables”):** - Milestone 1: Completed as-is analysis and process documentation. - Deliverable 1: Detailed analysis report including assessment of weaknesses. - Milestone 2: Finalized target concept and Business Requirements Document. - Deliverable 2: Implementation roadmap and project plan. - Milestone 3: Successful User Acceptance Test (UAT) of the new process/tool. - Deliverable 3: Acceptance protocols, training materials, and project closure report.

The ProMi Squad (Process Mining) project aims to transparently map the end-to-end order process in the portals area. Relevant data sources from ordering to activation are consolidated for this purpose. The holistic view of the end-to-end process enables the identification of process deviations and optimization potentials. Key milestones of the project are the integration of the required data sources, the development of self-service reports, and the implementation of automated alerts for deviations in the process flow. The challenge lies in the technical and functional integration of heterogeneous systems and data streams to ensure consistent monitoring and control of the order process. ⸻ Service description - Analysis and documentation of requirements in the omnichannel area using requirements management tools and structured elicitation methods - Functional and technical analysis of existing data sources and ETL processes using database tools - Recording and evaluation of existing interfaces between source and target systems based on technical documentation - Consulting on the technical integration of defined data sources into the Celonis environment, taking into account the tools used (Celonis EMS, Data Pool, and Data Push API) - Creation of technical queries and representations for process visualization based on the provided platform functions (Celonis PQL, Studio) - Use of system functions for visualization and analysis of existing business processes (via the Celonis Process Explorer) - Functional consulting on technical interfaces, data provisioning, and system prerequisites

A traditional, medium-sized branded goods company in northern Germany is seeking a freelance consultant and FM expert for 6 to 9 months to reorganize business activities in Corporate Real Estate Management (CREM) and Facility Management (FM). - Typical tasks in this role:** - Analysis of existing FM and CREM structures, processes, and service contracts as part of the corporate reorganization. - Development of a forward-looking strategy for corporate real estate and facility management to support the new business objectives. - Optimization of space management (space efficiency, workplace concepts, repurposing) in line with "Future of Work" strategies. - Realignment of operational facility management: ensuring operational readiness of equipment and buildings, managing maintenance activities. - Consolidation and tendering of FM services; negotiation and management of service level agreements (SLAs). - Leading the internal FM team and managing external service providers. - Budget planning, control, and reporting to senior management. - Relevant technologies, tools or methods:** - CAFM / IWMS: Planon, ARCHIBUS, Spacewell, SAP RE-FX, PMWeb. - ERP systems: SAP S/4HANA, Oracle. - Project management: MS Project, Asana. - Office suite: MS Office / Google Workspace. - Methods: Benchmarking, SLA management, Life Cycle Cost Analysis (LCC). - Typical KPIs or success metrics:** - Reduction of operational FM costs per m² by >10% through process optimization and consolidation. - Increase in Planned Maintenance Percentage (PMP) to >80% to reduce reactive failures. - Improvement of SLA compliance by external service providers to >95%. - Reduction of asset downtime for critical infrastructure by >20%. - Successful achievement of defined reorganization milestones within time and budget. - Key challenges, risks or specifics:** - High resistance to change within the existing organization (change management). - Lack of transparency due to fragmented data and missing digital processes. - Complexity in renegotiating or terminating long-standing service provider contracts. - Ensuring operational continuity during restructuring. - Balancing cost reduction pressures with maintaining service quality and employee satisfaction. - Concrete deliverables:** - Milestone 1: Completion of the as-is analysis and presentation of results. - Deliverable 1: Detailed assessment report with SWOT analysis and benchmarking. - Milestone 2: Approval of the new FM/CREM strategy and target operating model. - Deliverable 2: Strategy paper, process map, and implementation roadmap. - Milestone 3: Successful completion of service provider tender(s). - Deliverable 3: Signed new service contracts and handover plan. - Final Deliverable: Handover documentation to subsequent line management.

For a public client project, a civil engineer (m/f/d) is sought to represent the client. The project includes the development and rehabilitation of roads, sidewalks, street lighting, and bus stops. - Typical responsibilities in this role:** - Taking over the non-delegable client duties according to the AHO series, including defining objectives, budget responsibility, and making fundamental decisions. - Steering and coordinating external engineering firms, expert assessors, and contracting construction companies. - Ensuring compliance with procurement law (VOB/VgV), building law, and relevant technical standards (e.g., DIN, ZTV). - Carrying out cost and schedule control as well as risk management across all project phases (according to HOAI). - Quality assurance on site, organizing construction meetings, and conducting inspections. - Reviewing claims for additional compensation and invoices. - Regular reporting to the department management and political committees; ensuring transparency and traceable documentation. - Relevant technologies, tools, or methods:** - CAD/BIM software: Autodesk Civil 3D, Revit, AutoCAD. - Tendering, contracting, invoicing (AVA): RIB iTWO, ORCA AVA. - Project management & control: MS Project, Projektron BCS, Asana. - Construction management & documentation: PlanRadar, Capmo. - In-depth knowledge of VOB/B, VOB/C, and HOAI. - Typical KPIs or success metrics:** - Budget compliance: deviation from the approved budget < 10%. - Schedule adherence: meeting milestones (design completion, construction start, completion) with < 5% delay. - Quality: low defect rate at acceptance (< 5% of trades with significant defects). - Citizen satisfaction: minimal number of justified citizen complaints during the construction phase. - Legal security: number of successfully defended additional claims or legal disputes. - Special challenges, risks, or specifics:** - Dealing with unforeseen ground conditions and contaminated sites. - Complex and lengthy approval processes involving various public interest bodies. - Strict budget constraints and political pressure in case of cost overruns. - Managing residents' interests and public communication. - Challenges due to skilled labor shortages and supply chain bottlenecks in the construction industry. - Concrete deliverables:** - Completed and approved design and execution planning. - Successfully conducted tendering procedure with signed construction contracts. - Documented construction inspections according to VOB. - Final project documentation and audited final invoices. - Final report for senior management and political committees.

A company is looking for an experienced MES consultant focusing on Hydra X from MPDV to support the expansion of the system to additional sites. The system is already rolled out at one site and is now to be further scaled. The role includes supporting the introduction of new functions or versions of the system, implementing system adjustments and optimizations based on production requirements, as well as accompanying the rollout. The consultant will work closely with internal teams and external service providers to ensure the rapid identification and resolution of issues in the MES system. - Support in the introduction of new functions or versions of the system - Implementation of system adjustments and optimizations based on production requirements - Assistance with the rollout to additional sites - Rapid identification and resolution of problems in the MES system

- Construction management for the installation of electrical systems in the context of a grid connection project - Ensuring compliance with budget, schedule and quality objectives as well as all relevant legal regulations - Reviewing technical documents such as construction plans, material lists and performance records - Coordination and communication with subcontractors, suppliers and project stakeholders - Interface management and ensuring a smooth project process

A company is looking for a specialist site manager for electrical engineering as well as a specialist site manager for control engineering (Siemens T3000) for a demanding project. The aim of the project is the technical monitoring and control of the control system interfaces of the existing plant during the integration of the new plant, as well as ensuring quality and contract compliance during the construction and commissioning phase. The role requires intensive coordination and monitoring of interfaces with construction planning due to the size of the project. The site manager will work closely with control engineers, planners, experts and contractors to ensure the successful implementation of the project. Key responsibilities: - Technical monitoring of the control system interfaces of the existing plant during the integration of the new plant - Technical management of control engineers, planners, experts and contractors - Preparation of technical and project phase–dependent documentation - Participation in project meetings and negotiations - Technical management of quality assurance and quality control during the construction and commissioning phase - Consulting on control system commissioning - Technical coordination with design engineers on quality monitoring tasks - Monitoring contract compliance and conducting quality inspections - Participation in safety meetings and implementation of measures to address identified deficiencies

For a project in the power plant environment, a freelance specialist for the migration and adaptation of the ABB 800xA control system is urgently sought. - Typical tasks in this role:** - Implementation of programming and commissioning with the ABB 800xA process control system. - Migration of existing control system logic to the new system version, including adaptation of controllers and I/O modules. - Creation and adaptation of process displays, operator interfaces, and alarm management configurations. - Execution of system tests, error analysis, and performance optimizations to ensure plant availability and controllability. - Technical support for operations personnel during the commissioning and ramp-up phase. - Preparation and maintenance of technical documentation (functional diagrams, configuration descriptions, test protocols). - Close collaboration with the process engineering, electrical engineering departments, and the plant operator. - Relevant technologies, tools or methods:** - Control system: ABB Ability™ System 800xA (including AC 800M controller, Information Management, Batch Control). - Engineering tools: Control Builder M, Process Graphics Migration Tool, Bulk Data Manager. - Fieldbus systems: PROFIBUS, Foundation Fieldbus, Modbus. - Virtualization: VMware, Hyper-V for test and development environments. - Databases: SQL knowledge for analysis of historical data (e.g. 800xA History). - Knowledge of relevant standards for process and power plant technology (e.g. IEC 61508, IEC 61511). - Typical KPIs or success metrics:** - Migration speed: number of migrated system components/functions per week/month. - System availability: control system uptime after migration > 99.9%. - Commissioning error rate: number of critical software bugs after go-live < 5. - Test coverage: percentage of successfully executed and documented test cases > 95%. - Adherence to project schedule: completion of migration and commissioning by the defined deadline. - Operator acceptance: positive feedback from operations personnel on the new system environment. - Specific challenges, risks or peculiarities:** - Migration during live operation (“brownfield”) with minimal downtime. - Ensuring compatibility between old and new system components (hardware/software). - High complexity of process logic in power plants (e.g. boiler control, turbine regulation). - Risk of cybersecurity vulnerabilities in networked control systems (e.g. CVEs for 800xA). - Management of interfaces to third-party systems (e.g. MES, ERP). - Need for intensive and precise collaboration between control engineering, process engineering, and operations. - Concrete deliverables:** - Migrated and operational control logic on the target system. - Fully tested and customer-approved process displays and operator interfaces. - Acceptance protocols for Factory Acceptance Test (FAT) and Site Acceptance Test (SAT). - Updated technical plant documentation. - Final migration report with lessons learned. - Trained operations personnel.

For the further development of a complex ServiceNow platform, a developer specializing in the middle layer is sought. The focus is on implementing business logic, integrations, and processing data between the frontend and backend systems. - **Typical areas of activity:** - Design and development of server-side business logic in ServiceNow using Business Rules, Script Includes, and Workflows. - Designing, implementing, and maintaining REST- and SOAP-based integrations with third-party systems (e.g., SAP, Jira, HR systems) via IntegrationHub or custom scripts. - Developing and optimizing data flows and transformations within the platform. - Performance analysis and optimization of server-side scripts and database interactions. - Ensuring platform stability and security through robust and error-resistant coding. - **Relevant technologies, tools, or methods:** - ServiceNow platform: in-depth knowledge of the Glide API (GlideRecord, GlideSystem), server-side scripting (JavaScript ES5). - Integrations: IntegrationHub (Spokes), REST/SOAP API Explorer, JSON, XML. - Automation: Flow Designer, Workflow Editor. - Development tools: ServiceNow Studio, VS Code with ServiceNow plugins. - Methodology: Agile (Scrum), use of Update Sets and Application Scopes for deployment. - **Typical KPIs or success metrics:** - Transaction response times for critical middle-layer processes. - Error rate in API calls and integrations (< 1%). - Success rate of automated workflows. - Code complexity (e.g., measured via SonarQube integration). - Adoption rate of new functionalities enabled by the middle layer. - **Specific challenges, risks, or specifics:** - Complexity of dependencies between various ServiceNow modules and external systems. - Ensuring scalability with high transaction volumes. - Debugging asynchronous processes and integrations. - Adhering to ServiceNow best practices to avoid jeopardizing platform upgradability ("out-of-the-box" vs. customizing). - **Concrete deliverables:** - Implemented and tested Script Includes and Business Rules. - Fully configured and documented integrations in IntegrationHub. - Technical documentation of developed logic and data flows. - Completed Update Sets, ready for deployment to the production environment. - **Lessons learned/best practices:** - Encapsulate reusable logic in Script Includes instead of duplicating it in multiple Business Rules. - Prefer asynchronous Business Rules for long-running operations to avoid blocking the user experience. - The Flow Designer is preferred over the classic Workflow Editor for new automations.