A company in the decentralized ventilation systems sector is looking for an experienced Odoo CRM expert to implement and customize Odoo CRM and the Sales module. The goal is to map sales processes efficiently and train an internal team member so that she can independently work with the system in the future. - Setup and customization of Odoo CRM and Sales module - Development of efficient workflows (Lead → Quotation → Order) - User roles and permissions management - Configuration of custom fields, filters, and dashboards - Assistance with data import - Training of the internal project team member

The ProMi Squad (Process Mining) project aims to transparently map the end-to-end order process in the portals area. Relevant data sources from ordering to activation are consolidated for this purpose. The holistic view of the end-to-end process enables the identification of process deviations and optimization potentials. Key milestones of the project are the integration of the required data sources, the development of self-service reports, and the implementation of automated alerts for deviations in the process flow. The challenge lies in the technical and functional integration of heterogeneous systems and data streams to ensure consistent monitoring and control of the order process. ⸻ Service description - Analysis and documentation of requirements in the omnichannel area using requirements management tools and structured elicitation methods - Functional and technical analysis of existing data sources and ETL processes using database tools - Recording and evaluation of existing interfaces between source and target systems based on technical documentation - Consulting on the technical integration of defined data sources into the Celonis environment, taking into account the tools used (Celonis EMS, Data Pool, and Data Push API) - Creation of technical queries and representations for process visualization based on the provided platform functions (Celonis PQL, Studio) - Use of system functions for visualization and analysis of existing business processes (via the Celonis Process Explorer) - Functional consulting on technical interfaces, data provisioning, and system prerequisites

Setting up and further development of a Customer Data Platform (CDP) to optimize digital marketing campaigns. The goal is to create a 360-degree view of the customer. - Typical areas of responsibility: conceptualizing the CDP strategy, defining use cases, integrating data from various sources (CRM, web analytics, email marketing), segmenting target audiences, setting up and monitoring personalized marketing automation workflows, performance analysis and reporting. - Relevant technologies, tools or methods: CDP systems (e.g. Segment, Tealium, mParticle), CRM systems (e.g. Salesforce), web analytics tools (e.g. Google Analytics), email marketing tools, A/B testing frameworks, SQL, data visualization tools (e.g. Tableau). - Industry-typical KPIs or success metrics: conversion rate, customer lifetime value (CLV), churn rate, marketing ROI, engagement rate, number of customer profiles captured in the CDP. - Special challenges, risks or specifics: ensuring GDPR compliance, data quality and harmonization, complex system integrations, building internal know-how, platform scalability. - Concrete examples of deliverables: implemented and configured CDP, documentation of data flows and use cases, deployed automation campaigns, regular performance dashboards, training materials for the marketing team.

Typical tasks: - Analyzing existing insurance processes and identifying digitalization potentials - Gathering and documenting business requirements together with the business units - Creating solution concepts for digital transformation (including process modeling and cost-benefit analyses) - Acting as liaison between business and IT: translating requirements into technical concepts and supporting implementation - Supporting project management in planning and deploying new digital solutions (agile methods such as Scrum/Kanban) Relevant tools & technologies: BPMN modeling tools (e.g. Visio, Signavio), requirements management (Jira, Confluence), knowledge of common insurance IT systems, MS Office KPIs & metrics: adherence to project milestones and budgets, reduction of process lead times, increase in customer satisfaction/user adoption, reduction of manual efforts through automation Challenges: coordinating multiple stakeholders in the insurance environment (business units, IT, regulatory), integrating new digital solutions into existing legacy systems, dealing with regulatory requirements and data protection, change management and user adoption Deliverables: comprehensive requirements documents and process models, developed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for updated processes Lessons learned: early involvement of all stakeholders facilitates the implementation of digitalization projects; iterative, agile approaches enable flexible adjustments; in-depth industry knowledge (products, regulation) is crucial for designing viable digital solutions

A company is looking for an expert with comprehensive technical expertise in cadastral surveying in North Rhine-Westphalia. The aim of the project is to optimize the business processes of the cadastral authorities and to incorporate scientific findings from the fields of geodesy and artificial intelligence to develop innovative solutions. The role requires a combination of practical experience, scientific work, and the ability to analyze and improve complex processes. Key responsibilities: - Analysis and optimization of the business processes of the cadastral authorities in NRW - Application of scientific findings in geodesy and artificial intelligence - Development and implementation of innovative solutions - Collaboration with interdisciplinary teams - Preparation of reports and presentations for stakeholders

A company is seeking an experienced Business Analyst to adopt the product perspective within a squad and advise the Squad Owner (Product Owner) to maximize value creation while continuously incorporating customer and market insights. The Business Analyst will keep track of market requirements, coordinate with customers and partners, maintain the squad backlog, and ensure the professional quality of deliverables. The position requires independent, cross-functional analysis and alignment of business requirements directly with business units, squad owners, technical teams, and product management. - Advising the Squad Owner on the squad’s (partial) products and services, including technical components. - Supporting business aspects from ideation and concept through market launch and maintenance according to the life-cycle process. - Aligning and validating ideas and requirements, as well as assisting in the creation of user stories and maintenance of the squad backlog. - Shaping a customer-centric squad vision, coordinated roadmap, and release plan in line with corporate objectives. - Conducting innovation work and product-specific market observation to ensure competitiveness. - Ensuring stable operations according to agreed service level agreements and regulatory requirements. - Creating requirements specifications, documents, and service descriptions as part of product definition. - Closely coordinating on architecture and refactoring topics with architecture roles. - Ensuring functional and non-functional quality of deliverables by creating and executing test cases.

- Execution and processing of switching processes (supplier change, new registration, move-in/move-out) - Independent handling of clarification cases with analysis of rejection reasons and follow-up processing - Support in market communication as well as adjacent areas (e.g., meter reading, billing) at least at 2nd-level - Ensuring smooth workflows within energy industry processes

A company is looking for an Interim Head of Hr Country Services for Germany and Austria to cover a 13-month fixed-term contract while the current incumbent is on sabbatical leave. The role involves driving excellence in Hr service delivery, managing labour relations, overseeing local policies and compliance, and leading a team of Hr representatives and Health & Safety Officers. The position is based in Germany with flexible (hybrid) work arrangements and may require up to 15% domestic and international travel.- Drive labour relations strategy and manage relations with Works Council.- Set and deliver local reward strategy, including salary negotiations and benefits management.- Act as a mediator in employee-manager conflicts and recommend corrective actions.- Lead the HR Country Committee and advise leadership on employment matters.- Manage labour law issues, government audits, and represent the company in court if needed.- Ensure compliance with local regulations, privacy laws, and Group Policies.- Supervise HR Representatives and OHS Officers.-Support HR Business Partners in driving employee engagement actions.

As part of the further development of reporting and analytics capabilities in the area of Business Continuity Management (BCM), the existing BI landscape is being migrated from Tableau to Microsoft Power BI. The goal is to build a future-proof, scalable data warehouse that provides a consolidated data foundation for enterprise-wide analyses. At the same time, existing reporting functionalities and automations in the HiScout standard software are to be analyzed and adapted with regard to new requirements. - **Consulting**: Advising on the architecture and building of a data warehouse based on Microsoft technologies (SQL Server, Power BI) - **Migration**: Consulting on the migration of existing reports and dashboards from Tableau to Power BI - **Data Analysis**: Analysis of existing data sources and design of suitable ETL processes - **Automation**: Integration and automation of data sources - **Requirements Analysis**: Conducting requirements analyses and creating technical concepts for reporting adjustments in HiScout - **Reporting**: Implementation and testing of reporting adjustments in HiScout - **Documentation**: Quality assurance and documentation of the work performed - **Training**: Consulting on the creation of training materials and knowledge transfer to internal teams

In assignment for a renowned client in the life sciences sector, a freelance support is sought in the area of Clinical Data Management. The main task is taking responsibility for coordinating all data management activities in clinical trials. - Typical responsibilities in this role:** - Creation and review of the Data Management Plan (DMP) and the Data Validation Plan (DVP). - Design and implementation of electronic case report forms (eCRFs) in EDC systems (Electronic Data Capture). - Coordination of data collection, validation, and cleaning throughout the study lifecycle. - Development and execution of query processes to resolve data inconsistencies with investigative sites. - Medical coding of adverse events (AEs) and medications (e.g., using MedDRA, WHODrug). - Conducting SAE reconciliation (matching serious adverse events). - Preparation and execution of database locks after data collection is complete. - Preparation of status reports and communication with the study team (project management, monitoring, biostatistics). - Relevant technologies, tools, or methods:** - EDC Systems: Medidata Rave, Oracle Clinical, Viedoc, Zelta, OpenClinica. - Programming/analysis tools: SAS, R, Python, SQL. - Standards: CDISC (SDTM, ADaM), GCP (Good Clinical Practice), 21 CFR Part 11. - Collaboration tools: MS Teams, Jira, Confluence. - Data visualization: Tableau, Power BI. - Typical KPIs or success metrics:** - Data quality: Query rate (number of queries per 1,000 data points) < X; data entry error rate < 1%. - Time management: Time from last patient last visit (LPLV) to database lock (target: 4–6 weeks). - Efficiency: Average time to query resolution (target: < 10 business days for critical queries). - Compliance: 100% adherence to DMP-defined milestones and processes. - Protocol adherence: Rate of protocol deviations related to data management < 5%. - Key challenges, risks, or specifics:** - Managing increasing volumes and sources of data (e.g., wearables, ePROs). - Ensuring data integrity and security (cybersecurity, data protection/GDPR). - Complexity due to mid-study changes (protocol amendments) and their impact on the database. - Ensuring consistent data quality across multiple global investigative sites. - Shortage of qualified specialists and high demands for onboarding in study-specific systems. - Concrete deliverables:** - Finalized and approved Data Management Plan (DMP). - Live and validated study database (EDC system). - Regular data cleaning reports and status updates. - Clean, quality-assured, and analysis-ready database. - Final locked study database with complete audit trail. - Archived project documentation after study close-out.

A traditional, medium-sized branded goods company in northern Germany is seeking a freelance consultant and FM expert for 6 to 9 months to reorganize business activities in Corporate Real Estate Management (CREM) and Facility Management (FM). - Typical tasks in this role:** - Analysis of existing FM and CREM structures, processes, and service contracts as part of the corporate reorganization. - Development of a forward-looking strategy for corporate real estate and facility management to support the new business objectives. - Optimization of space management (space efficiency, workplace concepts, repurposing) in line with "Future of Work" strategies. - Realignment of operational facility management: ensuring operational readiness of equipment and buildings, managing maintenance activities. - Consolidation and tendering of FM services; negotiation and management of service level agreements (SLAs). - Leading the internal FM team and managing external service providers. - Budget planning, control, and reporting to senior management. - Relevant technologies, tools or methods:** - CAFM / IWMS: Planon, ARCHIBUS, Spacewell, SAP RE-FX, PMWeb. - ERP systems: SAP S/4HANA, Oracle. - Project management: MS Project, Asana. - Office suite: MS Office / Google Workspace. - Methods: Benchmarking, SLA management, Life Cycle Cost Analysis (LCC). - Typical KPIs or success metrics:** - Reduction of operational FM costs per m² by >10% through process optimization and consolidation. - Increase in Planned Maintenance Percentage (PMP) to >80% to reduce reactive failures. - Improvement of SLA compliance by external service providers to >95%. - Reduction of asset downtime for critical infrastructure by >20%. - Successful achievement of defined reorganization milestones within time and budget. - Key challenges, risks or specifics:** - High resistance to change within the existing organization (change management). - Lack of transparency due to fragmented data and missing digital processes. - Complexity in renegotiating or terminating long-standing service provider contracts. - Ensuring operational continuity during restructuring. - Balancing cost reduction pressures with maintaining service quality and employee satisfaction. - Concrete deliverables:** - Milestone 1: Completion of the as-is analysis and presentation of results. - Deliverable 1: Detailed assessment report with SWOT analysis and benchmarking. - Milestone 2: Approval of the new FM/CREM strategy and target operating model. - Deliverable 2: Strategy paper, process map, and implementation roadmap. - Milestone 3: Successful completion of service provider tender(s). - Deliverable 3: Signed new service contracts and handover plan. - Final Deliverable: Handover documentation to subsequent line management.

Steering a strategic digitalization project in a hospital network, e.g. the implementation of a new HIS or an electronic patient record (ePA) in accordance with the KHZG. - **Typical areas of responsibility:** - Overall responsibility for project planning, control and monitoring (time, budget, quality). - Management of the interdisciplinary project team. - Requirements, risk and stakeholder management. - Planning and management of change management and rollouts. - Ensuring compliance with regulatory requirements (KHZG, GDPR). - **Relevant technologies, tools & methods:** - HIS systems (Orbis, iMedOne), ePA solutions. - Standards: HL7, FHIR. - Methods: PRINCE2, PMI/PMBOK, agile/hybrid. - Tools: MS Project, Jira, Confluence. - **Typical KPIs & success metrics:** - KHZG compliance, user adoption rate (>85%), process efficiency, milestone adherence. - **Key challenges & risks:** - High process complexity, intensive stakeholder management, interoperability, data security. - **Deliverables:** - Project plan, status reports, requirements specification, change concept, cutover plan, project closure report.

We are seeking an experienced consultant for a process and project initiative in the area of Asset P&L (Profit and Loss) at a leading international financial services provider. - Typical areas of responsibility in this role:** - Analysis and documentation of existing end-to-end P&L processes for various asset classes (e.g., equities, fixed income, derivatives). - Identification of weaknesses, risks, and inefficiencies in data collection, processing, and reporting. - Design and conceptualization of optimized target processes for P&L calculation and attribution. - Development of functional specifications and business requirements for adapting or implementing IT systems (e.g., P&L engines, data warehouses). - Project management for the implementation of new processes and tools, including milestone planning, stakeholder management, and test coordination. - Development of control mechanisms to ensure data quality and consistency. - Creation of training materials and delivery of workshops for business units (trading, controlling, risk). - Relevant technologies, tools or methods:** - Advanced analytics: MS Excel (Pivot, Power Query, VBA), SQL. - Business intelligence: Tableau, Power BI, Qlik. - Project management: Jira, Confluence, MS Project. - ERP/finance systems: SAP FI/CO, Oracle Financials, or industry-specific asset management platforms. - Methods: Business Process Model and Notation (BPMN 2.0), agile project management (Scrum/Kanban). - Typical KPIs or success metrics:** - Reduction of P&L generation time (cycle time): target >25% efficiency gain. - Decrease in manual corrective postings: target >50% reduction through process automation. - Data quality index: increase of the "first-time-right" rate in data acquisition to >99%. - Efficiency ratio (cost-to-income): demonstrable positive impact on lowering the ratio. - User adoption rate: acceptance of new processes/tools by the business >80% after 3 months. - Key challenges, risks or specifics:** - Heterogeneous system landscapes and inconsistent data sources (data silos). - High complexity of financial products and valuation models. - Resistance to process changes in business units (change management). - Ensuring compliance with regulatory requirements (e.g., IFRS 9, BCBS 239). - Time- and budget-critical implementation during ongoing operations. - Concrete deliverables (“Deliverables”):** - Milestone 1: Completed as-is analysis and process documentation. - Deliverable 1: Detailed analysis report including assessment of weaknesses. - Milestone 2: Finalized target concept and Business Requirements Document. - Deliverable 2: Implementation roadmap and project plan. - Milestone 3: Successful User Acceptance Test (UAT) of the new process/tool. - Deliverable 3: Acceptance protocols, training materials, and project closure report.

Ein Unternehmen sucht eine freiberufliche Unterstützung im Bereich HSE-Management / Sicherheitsfachkraft für ein langfristiges Projekt. Ziel des Projekts ist die Sicherstellung und Koordination der sicherheitstechnischen Maßnahmen auf einer Baustelle in Wiesbaden gemäß gesetzlichen und vertraglichen Vorgaben. Die Rolle umfasst die Verantwortung für die Umsetzung und Überwachung von Arbeitsschutzmaßnahmen, die Durchführung von Schulungen und Audits sowie die Erstellung und Pflege von HSE-Berichtswesen. Der HSE-Manager wird eng mit Kunden, Konsorten und Kontraktoren zusammenarbeiten, um die Einhaltung der Sicherheitsstandards zu gewährleisten. Key responsibilities: - Koordination der sicherheitstechnischen Maßnahmen auf der Baustelle gemäß §4 Arbeitsschutzgesetz - Abstimmung und Koordination der Arbeitsschutzmaßnahmen mit den Kontraktoren - Pflege und Aktualisierung des HSE-Site Manuals - Durchführung von Toolbox-Meetings - Teilnahme an Koordinationsgesprächen - Erstellung und Durchführung gewerke-bezogener Gefährdungsbeurteilungen - Regelmäßige Baustellenbegehungen inkl. Berichterstattung und Fotodokumentation - Meldung und Nachverfolgung von Mängeln sowie Ableitung geeigneter Maßnahmen - Durchführung von Schulungen und Unterweisungen im Bereich HSE - Überwachung der Nutzung persönlicher Schutzausrüstung - Organisation und Durchführung von HSE-Audits - Erstellung und Pflege des HSE-Berichtswesens - Prüfung relevanter Lieferantenunterlagen - Analyse von Arbeits- und Beinaheunfällen inkl. Präventionsmaßnahmen - Weisungsbefugnis gegenüber Kontraktoren in HSE-relevanten Themen

- Collaborate in the software development process in the field of process automation and word processing - 3rd level support - Participate in the analysis of software requirements in an agile development environment

- Customizing / parametrization of the core banking system according to the requirements of the business division - Maintaining ongoing operations - Initial and further training of internal staff

- IT project manager activities - Interface / bridging function between business domain and technology, hence the required compelling subject matter expertise.

For an external assignment at an end customer in the public sector, we are looking for your expertise in Fortigate/Fortinet. The project takes place within an existing operational environment, in the context of renewing the firewall or updating the firewall systems and security landscapes. Tasks - Configuration and operation of Fortinet products, particularly Fortigate firewalls - Integration into existing systems with many firewalls - Processing and implementation of firewall requests - Communication with internal units in data centers - Participation in patch days (quarterly)

A company is urgently seeking qualified commissioning engineers for an ongoing project at the Salzgitter site. The project’s objective is the commissioning and optimization of HVAC systems, ideally in the cleanroom sector. The role involves on-site work, shift work (periodically) and a 5-day work week. Main tasks: - Commissioning and optimization of HVAC systems - On-site work, including tasks on ladders, scaffolding and platforms - Coordination and organization of workflows - Communication with various project stakeholders - Ensuring compliance with technical standards and safety regulations

## Service Description without Personal Reference - **IT Project Management**: Creation of software rollout and migration plans for the bi-monthly releases of the MDOI application based on Blueplanet, taking into account all relevant dependencies using JIRA and stakeholder management - **Design Management**: Planning and creation of all relevant designs as well as their review in the Multi Domain Orchestration and Inventory (MDOI) tool for the Transport Networks sub-area, serving as implementation documentation of requirements using JIRA and Confluence - **Stakeholder Management**: Development and execution of communication measures regarding software changes based on the created designs, verification that the requirements are fully covered by the designs, including the preparation of documentation for management using Microsoft Outlook, Microsoft Teams, and JIRA