Typical tasks: - Analyze existing insurance processes and identify digitalization potentials - Gather and document business requirements together with business units - Create solution concepts for digital transformation (including process modeling and cost-benefit analyses) - Act as liaison between business and IT: translate requirements into technical concepts and support implementation - Support project management in planning and implementing new digital solutions (agile methods like Scrum/Kanban) Relevant tools & technologies: BPMN modeling tools (e.g. Visio, Signavio), requirements management (Jira, Confluence), knowledge of common insurance IT systems, MS Office KPIs & metrics: adherence to project milestones and budgets, reduction of process cycle times, increase in customer satisfaction/user acceptance, reduction of manual efforts through automation Challenges: aligning diverse stakeholders in the insurance environment (business units, IT, regulatory), integrating new digital solutions into existing legacy systems, dealing with regulatory requirements and data protection, change management and user adoption Deliverables: comprehensive requirement documents and process models, developed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for updated processes Lessons learned: early involvement of all stakeholders facilitates the implementation of digitalization projects; iterative, agile approaches allow flexible adjustments; deep industry knowledge (products, regulations) is crucial to design viable digital solutions

The ProMi Squad (Process Mining) project aims to transparently map the entire order process in the portals area. Relevant data sources from order to activation are combined for this. A holistic view of the end-to-end process makes it possible to identify process deviations and optimization potential. Key milestones of the project are connecting the required data sources, building self-service reports, and implementing automated alerts for process deviations. The challenge lies in the technical and functional integration of heterogeneous systems and data flows to ensure consistent monitoring and control of the ordering process. ⸻ Service Description - Analysis and documentation of requirements in the omnichannel area using requirements management tools and structured elicitation methods - Functional and technical analysis of existing data sources and ETL processes using database tools - Capturing and evaluating existing interfaces between source and target systems based on technical documentation - Consulting on the technical integration of defined data sources into the Celonis environment, taking into account the used tools Celonis EMS, Data Pool, and Data Push API - Creating technical queries and visualizations for process mapping based on the platform features provided (Celonis PQL, Studio) - Using system functions to visualize and analyze existing business processes (via the Celonis Process Explorer) - Functional consulting on technical interfaces, data provisioning, and system prerequisites

- Customizing / parametrization of the core banking system according to business requirements - Maintaining daily operations - Initial and advanced training of internal staff

- Establishment of a future O2C standard process in S/4 HANA for a retail customer with a focus on O2C integration and planned handling of the merchandise management system - The existing merchandise management system for trade goods will still be used for all logistics processes and is out of scope. - Requirements definition for interfaces - Process definition and harmonization: Establish company-wide standard processes in S/4 and in O2C process integration for the areas/entities involved (B2C, B2B, B2G) - O2C integration: Definition of the level of integration of third-party systems: - Best possible compliance with legal reporting and documentation obligations - S/4 as the leading system for executing intercompany transactions - Billing flow and invoicing - Price conditions - Rebates - Contracts What should be done for these topics during the Explore phase? - Preparation and facilitation of Fit To Standard workshops (including building a prototype in the sandbox system for the workshops) - Documentation of the results of the Fit To Standard workshops in a BPML up to level 5 - Documentation of gaps/requirements - Process design and documentation of functional concepts (Confluence + Signavio)

A company is seeking support for a project aimed at transparently mapping the overall ordering process in the Portals area. The goal is to combine relevant data sources from order to activation to enable a holistic view of the end-to-end process. This should facilitate the identification of process deviations and optimization potentials. Key project milestones include connecting the required data sources, building self-service reports, and implementing automated alerts for deviations in the process flow. The challenge lies in the technical and professional integration of heterogeneous systems and data flows to ensure consistent monitoring and control of the ordering process. - Analysis and documentation of requirements in the Omnichannel area using requirements management tools and structured collection methods - Professional and technical analysis of existing data sources and ETL processes using database tools - Recording and evaluation of existing interfaces between source and target systems based on technical documentation - Consulting on technical integration of defined data sources into the Celonis environment considering the tools used (Celonis EMS, Data Pool and Data Push API) - Creation of technical queries and representations for process visualization based on provided platform functions (Celonis PQL, Studio) - Use of system-side functions for visualization and analysis of existing business processes (via Celonis Process Explorer) - Professional consulting on technical interfaces, data provision and systemic requirements

A company is looking for an experienced MES consultant specializing in MPDV’s Hydra X to support the system’s expansion to additional sites. The system is already rolled out at one location and should now be scaled further. The role includes supporting the introduction of new features or system versions, implementing system customizations and optimizations based on production requirements, and overseeing the rollout. The consultant will work closely with internal teams and external service providers to ensure quick identification and resolution of MES system issues. - Support the introduction of new system features or versions - Implement system customizations and optimizations based on production requirements - Assist with the rollout to additional sites - Quickly identify and resolve issues in the MES system

We are looking for an experienced consultant for a process and project initiative in the area of Asset P&L (Profit and Loss) at a leading international financial services provider. - Typical areas of responsibility in this role:** - Analyze and document existing end-to-end P&L processes for various asset classes (e.g. equities, fixed income, derivatives). - Identify weaknesses, risks and inefficiencies in data collection, processing and reporting. - Design and conceptualize optimized target processes for P&L calculation and attribution. - Create functional specifications and business requirements for adapting or introducing IT systems (e.g. P&L engines, data warehouses). - Manage the implementation of new processes and tools, including milestone planning, stakeholder management and test coordination. - Develop control mechanisms to ensure data quality and consistency. - Prepare training materials and conduct workshops for business areas (trading, controlling, risk). - Relevant technologies, tools or methods:** - Advanced Analytics: MS Excel (Pivot, Power Query, VBA), SQL. - Business Intelligence: Tableau, Power BI, Qlik. - Project Management: Jira, Confluence, MS Project. - ERP/Finance Systems: SAP FI/CO, Oracle Financials, or industry-specific asset management platforms. - Methods: Business Process Model and Notation (BPMN 2.0), agile project management (Scrum/Kanban). - Typical KPIs or success metrics:** - Reduction in P&L creation time (cycle time): target >25% efficiency improvement. - Decrease in manual correction entries: target >50% reduction through process automation. - Data quality index: increase "first-time-right" rate in data intake to >99%. - Efficiency ratio (cost-to-income): demonstrate a positive contribution to lowering the ratio. - User adoption rate: acceptance of new processes/tools in the business area >80% after 3 months. - Key challenges, risks or specifics:** - Heterogeneous system landscapes and inconsistent data sources (data silos). - High complexity of financial products and valuation models. - Resistance to process changes in business areas (change management). - Ensuring compliance with regulatory requirements (e.g. IFRS 9, BCBS 239). - Time- and budget-critical implementation during ongoing operations. - Concrete deliverables:** - Milestone 1: Completed as-is analysis and process documentation. - Deliverable 1: Detailed analysis report including risk assessment. - Milestone 2: Finalized target concept and business requirements document. - Deliverable 2: Implementation roadmap and project plan. - Milestone 3: Successful user acceptance test (UAT) of the new process/tool. - Deliverable 3: Acceptance protocols, training materials and project closure report.

A company is looking for an experienced Technical Editor responsible for creating and managing data sheets, product brochures, and catalogs. These documents are crucial for sales, legally binding, and part of internal quality assurance. The product brochures showcase the key product features and customer benefits, while the data sheets contain detailed specifications. The role includes independently managing and overseeing all correction and review processes until final approval, as well as ensuring the defined quality and release processes according to company guidelines. In addition, filing the final data in the relevant systems such as the Promo Office database, PDM, and internet CMS is required. - Creation of data sheets, product brochures, and catalogs according to specifications. - Preparation of data for print production and ISO-compliant archiving in the product management system. - Management of versioned documents for print production and online publication. - Ensuring the defined quality and release processes. - Filing the final data in the relevant systems.

- Execution and handling of switching processes (supplier change, new setup, move-in/move-out) - Independent handling of clarification cases with analysis of rejection reasons and follow-up - Support in market communication and related areas (e.g., meter reading, billing) at least at 2nd-level - Ensuring smooth processes within energy industry workflows

A company is looking for an experienced expert in P2P / Purchase to Pay / Procure to Pay to merge the IT finance systems of two entities. The goal of the project is to ensure smooth system integration and optimize processes. In this role, the expert will work closely with relevant stakeholders to analyze requirements, develop solutions, and support the implementation. Main tasks: - Analyze the current IT finance systems of both entities - Develop a strategy for system consolidation - Optimize P2P processes - Support implementation and integration - Collaborate with internal teams and external partners - Ensure compliance with finance and regulatory guidelines

An organization is looking for an experienced consultant with expertise in security concepts, SAP ILM, deletion concepts and E-Commerce. The goal of the project is to analyze existing processes, optimize security and deletion concepts, and ensure compliance with data protection regulations. The consultant will work closely with internal teams to develop and implement tailored solutions. Main tasks: - Analyze existing security and deletion concepts - Optimize and implement SAP ILM processes - Advise on E-Commerce security requirements - Ensure compliance with data protection regulations - Support documentation and training of internal teams

A company is looking for an experienced professional with extensive knowledge of License Manager, Inventory Server and Integration Manager. The project’s goal is to optimize existing systems, integrate them, and ensure all processes run smoothly and efficiently. In this role, you will work closely with internal teams to analyze requirements, implement solutions, and monitor the systems. Key responsibilities: - Analyze and optimize existing systems (License Manager, Inventory Server, Integration Manager) - Integrate new processes and tools - Collaborate with internal teams for requirements analysis - Ensure system efficiency and security - Document and train the teams

- IT project manager activities - Interface/bridging role between business area and technology, requiring solid subject matter knowledge.

Project description As part of implementing and optimizing the tool **Multi Domain Orchestration and Inventory (MDOI)** in the transport mobile network area (B2X), the focus is on planning, building, commissioning, managing, and optimizing several thousand devices for the fixed and mobile network. The application enables the selection and configuration of suitable devices and technologies and their efficient deployment for maximum network coverage and customer satisfaction. Efficient management of these projects and processes while increasing automation requires the use of the MDOI software solution. Project scope without personal reference - IT Project Management: creating software rollout and migration plans for the application's bi-monthly releases of MDOI, based on Blueplanet, considering all relevant dependencies using JIRA and stakeholder management - Design Management: planning and creating all relevant designs and reviewing them in the Multi Domain Orchestration and Inventory (MDOI) tool for the Transport Networks area, as an implementation description of the requirements using JIRA and Confluence - Stakeholder Management: developing and implementing communication measures for software changes based on the created designs, checking if the requirements are fully covered by the designs, including creating management documentation using Microsoft Outlook, Microsoft Teams and JIRA

A company is seeking an experienced Electrical Commissioning Engineer to support an industrial/utility project in Narva, Estonia. The role involves acting as the first point of contact on-site for electrical commissioning issues, reviewing complex documentation, and resolving design and installation challenges, particularly from third-party packages. The engineer will evaluate faults, propose solutions, and defend the client's position when necessary. Clear communication with stakeholders and independent client-side representation are key aspects of this role. - Act as the first point of contact on-site for electrical commissioning issues. - Review and navigate complex documentation related to electrical systems. - Identify and resolve design and installation issues, especially from third-party packages. - Handle MCCs, generic point lists, and interface mismatches. - Evaluate responsibility for faults: If blame is justified → propose and implement a solution. If blame is unjustified → defend the client's position. - Represent and communicate problems clearly to relevant stakeholders.

A company is looking for an experienced construction supervisor or manager in the fiber optics field to technically oversee and monitor a general contractor’s construction work in FTTH broadband rollout. The goal is to ensure that the construction work follows the execution planning requirements and that the FTTH broadband network is fully deployed. The sites are located near Würzburg and Saarbrücken. The role includes monitoring adherence to schedules, safety regulations, and the quality of construction work, as well as coordinating and documenting construction activities. The manager will independently prepare a construction log and overall documentation, track external services, and verify the accuracy of planning and construction documents. - Technical oversight and monitoring of a general contractor’s construction work in FTTH broadband rollout. - Ensuring compliance with schedules, safety regulations, and quality standards for construction work. - Recording and reviewing planning and construction documents of subcontractors. - Independently preparing a construction log and comprehensive documentation. - Tracking deadlines, inspecting, and documenting ordered services and deliveries. - On-site supervision and safety checks according to the HSE concept.

For the further development of a complex ServiceNow platform, a developer specialized in the middle layer is sought. The focus is on implementing business logic, integrations, and processing data between the frontend and backend systems. - **Typical responsibilities:** - Designing and developing server-side business logic in ServiceNow using business rules, script includes, and workflows. - Designing, implementing, and maintaining REST- and SOAP-based integrations with third-party systems (e.g., SAP, Jira, HR systems) via IntegrationHub or custom scripts. - Developing and optimizing data flows and transformations within the platform. - Analyzing performance and optimizing server-side scripts and database interactions. - Ensuring platform stability and security through robust, error-resistant coding. - **Relevant technologies, tools, or methods:** - ServiceNow platform: in-depth knowledge of the Glide API (GlideRecord, GlideSystem), server-side scripting (JavaScript ES5). - Integrations: IntegrationHub (spokes), REST/SOAP API Explorer, JSON, XML. - Automation: Flow Designer, Workflow Editor. - Development tools: ServiceNow Studio, VS Code with ServiceNow plugins. - Methodology: Agile (Scrum), use of update sets and application scopes for deployment. - **Typical KPIs or success metrics:** - Transaction response times for critical middle layer processes. - Error rate for API calls and integrations (< 1%). - Success rate of automated workflows. - Code complexity (e.g., measured via SonarQube integration). - Adoption rate of new features enabled by the middle layer. - **Key challenges, risks, or specifics:** - Complexity of dependencies between different ServiceNow modules and external systems. - Ensuring scalability under high transaction volumes. - Debugging asynchronous processes and integrations. - Adhering to ServiceNow best practices to keep the platform upgradeable ("out-of-the-box" vs. customizing). - **Specific deliverables:** - Implemented and tested script includes and business rules. - Fully configured and documented integrations in IntegrationHub. - Technical documentation of developed logic and data flows. - Completed update sets ready for deployment to production. - **Lessons learned/best practices:** - Encapsulate reusable logic in script includes instead of duplicating it across multiple business rules. - Prefer asynchronous business rules for long-running operations to avoid blocking the user experience. - Use Flow Designer over the classic Workflow Editor for new automations.

Management of a strategic digitization project in a hospital network, e.g. implementing a new HIS or a patient record (ePA) according to KHZG. - **Typical responsibilities:** - Overall responsibility for project planning, control, and monitoring (time, budget, quality). - Management of the interdisciplinary project team. - Requirements, risk, and stakeholder management. - Planning and management of change management and rollouts. - Ensuring compliance with regulatory requirements (KHZG, GDPR). - **Relevant technologies, tools & methods:** - HIS systems (Orbis, iMedOne), ePA solutions. - Standards: HL7, FHIR. - Methods: PRINCE2, PMI/PMBOK, agile/hybrid. - Tools: MS Project, Jira, Confluence. - **Typical KPIs & success metrics:** - KHZG compliance, user adoption rate (>85%), process efficiency, milestone adherence. - **Key challenges & risks:** - High process complexity, intense stakeholder management, interoperability, data security. - **Deliverables:** - Project plan, status reports, requirements specification, change concept, cutover plan, project closure report.

A leading fashion company is looking for a freelance Sample Coordinator to prepare, execute, and follow up on the major September Fashion Show. The freelancer acts as the interface between influencers, sample management, and logistics, ensuring all processes run smoothly and the show is a complete success. - Coordination of samples for the fashion show - Collaboration with influencers and their teams - Ensuring logistics operations around the show - Support with post-show follow-up and event documentation

An organization is looking for a dedicated contract management specialist to support the team in efficiently handling contracts and ensuring compliance with legal and organizational standards. The role includes handling contract-related tasks, keeping accurate records, and collaborating with various departments to optimize processes. Main responsibilities: - Reviewing, drafting, and managing contracts in line with company policies. - Ensuring compliance with legal and regulatory requirements. - Maintaining and updating contract databases and documentation. - Collaborating with internal teams to clarify contract-related issues. - Supporting the negotiation process and providing administrative assistance. - Monitoring contract deadlines and renewals.