- Performing and handling change processes (supplier change, new registration, move-in/move-out) - Independently handling clarification cases with analysis of rejection reasons and follow-up - Supporting market communication and related areas (e.g., meter reading, billing) at least at 2nd-level - Ensuring smooth workflows within energy industry processes

The ProMi Squad (Process Mining) project aims to fully map the end-to-end order process in the portals area with full transparency. Relevant data sources from order placement to activation are consolidated. This holistic view of the process enables the identification of process deviations and optimization opportunities. Key project milestones include connecting the required data sources, building self-service reports, and implementing automated alerts for process deviations. The challenge lies in the technical and business consolidation of heterogeneous systems and data flows to ensure consistent monitoring and control of the order process. ⸻ Service description - Analyze and document requirements in the omnichannel area using requirement management tools and structured elicitation methods - Perform business and technical analysis of existing data sources and ETL processes using database tools - Capture and evaluate existing interfaces between source and target systems based on technical documentation - Advise on the technical integration of defined data sources into the Celonis environment, considering tools like Celonis EMS, Data Pool, and Data Push API - Create technical queries and visuals for process representation using platform features (Celonis PQL, Studio) - Use built-in system functions to visualize and analyze current business processes (via the Celonis Process Explorer) - Provide business advice on technical interfaces, data provisioning, and system prerequisites

A company is seeking support for a project aimed at transparently mapping the overall ordering process in the Portals area. The goal is to combine relevant data sources from order to activation to enable a holistic view of the end-to-end process. This should facilitate the identification of process deviations and optimization potentials. Key project milestones include connecting the required data sources, building self-service reports, and implementing automated alerts for deviations in the process flow. The challenge lies in the technical and professional integration of heterogeneous systems and data flows to ensure consistent monitoring and control of the ordering process. - Analysis and documentation of requirements in the Omnichannel area using requirements management tools and structured collection methods - Professional and technical analysis of existing data sources and ETL processes using database tools - Recording and evaluation of existing interfaces between source and target systems based on technical documentation - Consulting on technical integration of defined data sources into the Celonis environment considering the tools used (Celonis EMS, Data Pool and Data Push API) - Creation of technical queries and representations for process visualization based on provided platform functions (Celonis PQL, Studio) - Use of system-side functions for visualization and analysis of existing business processes (via Celonis Process Explorer) - Professional consulting on technical interfaces, data provision and systemic requirements

A company is looking for an experienced expert with in-depth knowledge of License Manager, Inventory Server, and Integration Manager. The goal of the project is to optimize existing systems, integrate them, and ensure that all processes run efficiently and smoothly. In this role, the expert will work closely with internal teams to analyze requirements, implement solutions, and monitor systems. Key responsibilities: - Analyze and optimize existing systems (License Manager, Inventory Server, Integration Manager) - Integrate new processes and tools - Collaborate with internal teams to analyze requirements - Ensure system efficiency and security - Document and train teams

In the context of further developing the reporting and analytics capabilities in Business Continuity Management (BCM), the existing BI landscape is being migrated from Tableau to Microsoft Power BI. The goal is to build a future-proof, scalable data warehouse that provides a consolidated data foundation for enterprise-wide analyses. At the same time, existing reporting functionalities and automations in the standard software HiScout will be analyzed and adjusted to meet new requirements. - **Consulting**: Advising on the architecture and setup of a data warehouse based on Microsoft technologies (SQL Server, Power BI) - **Migration**: Advising on migrating existing reports and dashboards from Tableau to Power BI - **Data Analysis**: Analyzing existing data sources and designing appropriate ETL processes - **Automation**: Connecting and automating data sources - **Requirements Analysis**: Conducting requirements analyses and creating technical concepts for reporting adjustments in HiScout - **Reporting**: Implementing and testing reporting adjustments in HiScout - **Documentation**: Quality assurance and documentation of completed work - **Training**: Advising on creating training materials and transferring know-how to internal teams

For a project in the power plant environment, a freelance specialist for migrating and adapting the ABB 800xA control system is needed at short notice. - Typical tasks in this role:** - Implementation of programming and commissioning with the ABB 800xA process control system. - Migration of existing control system logic to the new system version, including adaptation of controllers and I/O modules. - Creation and adjustment of process graphics, operator interfaces and alarm management configurations. - Execution of system tests, error analysis and performance optimizations to ensure plant availability and controllability. - Technical support of operations staff during the commissioning and ramp-up phase. - Preparation and maintenance of technical documentation (functional diagrams, configuration descriptions, test protocols). - Close cooperation with the process engineering, electrical engineering departments and the plant operator. - Relevant technologies, tools or methods:** - Control system: ABB Ability™ System 800xA (including AC 800M controller, information management, batch control). - Engineering tools: Control Builder M, Process Graphics Migration Tool, Bulk Data Manager. - Fieldbuses: PROFIBUS, Foundation Fieldbus, Modbus. - Virtualization: VMware, Hyper-V for test and development environments. - Databases: SQL knowledge for historical data analysis (e.g., 800xA History). - Knowledge of relevant standards for process and power plant engineering (e.g., IEC 61508, IEC 61511). - Typical KPIs or success metrics:** - Migration speed: number of system components/functions migrated per week/month. - System availability: control system uptime after migration > 99.9%. - Commissioning error rate: number of critical software bugs after go-live < 5. - Test coverage: percentage of successfully executed and documented test cases > 95%. - Adherence to project schedule: completion of migration and commissioning by the defined deadline. - Operator acceptance: positive feedback from operations staff on the new system environment. - Key challenges, risks or specifics:** - Migration in running operation ("brownfield") with minimal downtime. - Ensuring compatibility between old and new system components (hardware/software). - High complexity of process logic in power plants (e.g., boiler control, turbine regulation). - Risk of cybersecurity vulnerabilities in networked control systems (e.g., CVEs for 800xA). - Management of interfaces to third-party systems (e.g., MES, ERP). - Need for intensive and precise collaboration between control engineering, process engineering and operations. - Concrete deliverables:** - Migrated and operational control logic on the target system. - Fully tested and customer-approved process graphics and operator interfaces. - Acceptance protocols for Factory Acceptance Test (FAT) and Site Acceptance Test (SAT). - Updated technical plant documentation. - Final migration report with lessons learned. - Trained operations staff.

Typical tasks: - Analyze existing insurance processes and identify digitalization potentials - Gather and document business requirements together with departments - Create solution concepts for digital transformation (incl. process modeling and cost-benefit analyses) - Act as liaison between business and IT: translate requirements into technical concepts and support implementation - Support project management in planning and rolling out new digital solutions (agile methods like Scrum/Kanban) Relevant tools & technologies: BPMN modeling tools (e.g. Visio, Signavio), requirements management (Jira, Confluence), knowledge of common insurance IT systems, MS Office KPIs & metrics: adherence to project milestones and budgets, reduction of process cycle times, increase in customer satisfaction/user acceptance, reduction of manual efforts through automation Challenges: aligning diverse stakeholders in the insurance environment (departments, IT, regulatory), integrating new digital solutions into existing legacy systems, handling regulatory requirements and data privacy, change management and user adoption Deliverables: comprehensive requirements documents and process models, developed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for modified processes Lessons Learned: involving all stakeholders early on makes digitalization projects easier; iterative, agile approaches allow flexible adjustments; deep industry knowledge (products, regulation) is crucial to design sustainable digital solutions

For the enhancement of a complex ServiceNow platform, we are looking for a developer specialized in the middlelayer. The focus is on implementing business logic, integrations, and processing data between the frontend and backend systems. - **Typical tasks include:** - Designing and developing server-side business logic in ServiceNow using Business Rules, Script Includes, and Workflows. - Designing, implementing, and maintaining REST- and SOAP-based integrations to third-party systems (e.g., SAP, Jira, HR systems) via IntegrationHub or custom scripts. - Developing and optimizing data flows and transformations within the platform. - Analyzing and optimizing performance of server-side scripts and database interactions. - Ensuring platform stability and security through robust, error-resistant coding. - **Relevant technologies, tools, or methods:** - ServiceNow platform: in-depth knowledge of the Glide API (GlideRecord, GlideSystem), server-side scripting (JavaScript ES5). - Integrations: IntegrationHub (Spokes), REST/SOAP API Explorer, JSON, XML. - Automation: Flow Designer, Workflow Editor. - Development tools: ServiceNow Studio, VS Code with ServiceNow plugins. - Methodology: Agile (Scrum), use of Update Sets and Application Scopes for deployment. - **Typical KPIs or success metrics:** - Transaction response times for critical middlelayer processes. - Error rate in API calls and integrations (< 1%). - Success rate of automated workflows. - Code complexity (e.g., measured via SonarQube integration). - Adoption rate of new features enabled by the middlelayer. - **Key challenges, risks, or specifics:** - Complexity of dependencies between different ServiceNow modules and external systems. - Ensuring scalability under high transaction volumes. - Debugging asynchronous processes and integrations. - Following ServiceNow best practices to maintain upgradeability of the platform ("out-of-the-box" vs. customizing). - **Concrete deliverables:** - Implemented and tested Script Includes and Business Rules. - Fully configured and documented integrations in IntegrationHub. - Technical documentation of the developed logic and data flows. - Completed Update Sets ready for production deployment. - **Lessons learned/best practices:** - Encapsulate reusable logic in Script Includes instead of duplicating it across multiple Business Rules. - Prefer asynchronous Business Rules for long-running operations to avoid blocking the user experience. - Use Flow Designer over the classic Workflow Editor for new automations.

- Development and enhancement of data management in SQL Server for fixed network and all-IP products, and integration of existing and new data sources from SQL Server/Oracle from CRM systems and workflow management systems - Building a database in SQL that collects and consolidates data from different source systems (CRM and workflow systems) - Creating and extending database analyses in Tableau for daily reporting - Advising business units (e.g., Technology, Order Management) on data collection and customer data management - Continuous optimization and establishment of the data management process and data quality for future projects

A company is looking for a Siemens PLC Programmer to support a hybrid setup in Siegen. The project focuses on programming and optimizing Siemens PLC systems, particularly within the steel industry. The role requires expertise in S120 and G120 servo drives. The ideal candidate should live close to Siegen to facilitate on-site work when required. Key responsibilities: - Programming and optimizing Siemens PLC systems. - Working with S120 and G120 servo drives. - Collaborating with the team to ensure smooth operations in a hybrid setup. - Troubleshooting and resolving technical issues. - Ensuring compliance with industry standards and safety regulations.

A company is seeking support for carrying out the engineering of energy generation and consumption plants and their connection to the transmission and/or distribution grids of network operators in Germany and abroad. The project includes both existing plants and those under development, such as power plants, consumer installations, and hybrid systems like battery installations. The goal is to plan, coordinate, and implement grid connections efficiently. Main tasks: - Managing approval processes for grid connections at the respective voltage level - Preparing technical documents for grid connection requests - Creating grid connection applications, including technical documentation for network operators - Technical engineering for grid connection concepts - Designing extra-high, high, and medium-voltage switchgear and substations - Basic and detailed engineering, including tender documents and specifications - Developing technical standards to implement quality requirements - Control and coordination tasks within project execution - Consulting and coordination for quality assurance measures - Project management in line with technical regulations and project management strategies - Advice on contract management, e.g., grid connection contracts - Coordinating processes and carrying out on-site construction support measures - Developing retrofit concepts for conventional power plants, hydropower plants, and other installations

A company is seeking an experienced Electrical Commissioning Engineer to support an industrial/utility project in Narva, Estonia. The role involves acting as the first point of contact for electrical commissioning issues on-site, navigating complex documentation, and resolving design and installation challenges, particularly from third-party packages. The engineer will evaluate faults, propose solutions, and defend the client's position when necessary, ensuring clear communication with stakeholders. - Act as the first point of contact on-site for electrical commissioning issues. - Review and navigate complex documentation related to electrical systems. - Identify and resolve design and installation issues, especially from third-party packages. - Handle MCCs, generic point lists, and interface mismatches. - Evaluate responsibility for faults: - If blame is justified → propose and implement a solution. - If blame is unjustified → defend the client's position. - Represent and communicate problems clearly to relevant stakeholders.

- Operational control and management of material requirement planning and provisioning, as well as maintenance of material master data for an efficient material flow - Ensuring and monitoring the operational material flow and proactively initiating measures in case of deviations, in close coordination with suppliers and internal stakeholders - Optimizing inventory levels in terms of tied-up capital costs, material coverage, and demand fulfillment - Contributing to the further development of processes and organization of the Material Management department

We are looking for an experienced consultant for a process and project initiative in Asset P&L (Profit and Loss) at a leading international financial services provider. - Typical responsibilities in this role:** - Analyze and document the existing end-to-end P&L processes for various asset classes (e.g., equities, fixed income, derivatives). - Identify weaknesses, risks, and inefficiencies in data collection, processing, and reporting. - Design and develop optimized target processes for P&L calculation and attribution. - Create functional specifications and business requirements for adapting or introducing IT systems (e.g., P&L engines, data warehouses). - Manage the implementation of the new processes and tools, including milestone planning, stakeholder management, and test coordination. - Develop controls to ensure data quality and consistency. - Prepare training materials and conduct workshops for business areas (trading, controlling, risk). - Relevant technologies, tools, or methods:** - Advanced analytics: MS Excel (Pivot, Power Query, VBA), SQL. - Business Intelligence: Tableau, Power BI, Qlik. - Project management: Jira, Confluence, MS Project. - ERP/Finance systems: SAP FI/CO, Oracle Financials, or industry-specific asset management platforms. - Methods: Business Process Model and Notation (BPMN 2.0), agile project management (Scrum/Kanban). - Typical KPIs or success metrics:** - Reduction in P&L cycle time: target >25% efficiency gain. - Decrease in manual correction entries: target >50% reduction through process automation. - Data quality index: increase in first-time-right rate on data intake to >99%. - Efficiency ratio (cost-to-income): demonstrate a positive impact on lowering the ratio. - User adoption rate: acceptance of new processes/tools in the business area >80% after 3 months. - Key challenges, risks, or specifics:** - Heterogeneous system landscapes and inconsistent data sources (data silos). - High complexity of financial products and valuation models. - Resistance to process changes in business areas (change management). - Ensuring compliance with regulatory requirements (e.g., IFRS 9, BCBS 239). - Time- and budget-critical implementation while ongoing operations. - Concrete deliverables:** - Milestone 1: completed as-is analysis and process documentation. - Deliverable 1: detailed analysis report including risk assessment. - Milestone 2: finalized target concept and business requirements document. - Deliverable 2: implementation roadmap and project plan. - Milestone 3: successful user acceptance test (UAT) of the new process/tool. - Deliverable 3: acceptance protocols, training materials, and project closure report.

A company is looking for an experienced MES consultant with a focus on MPDV’s Hydra X to support the expansion of the system to additional sites. The system is already rolled out at one site and now needs to be scaled further. The role includes supporting the introduction of new features or versions of the system, implementing system customizations and optimizations based on production requirements, and assisting with the rollout. The consultant will work closely with internal teams and external service providers to ensure quick identification and resolution of issues in the MES system. - Support the introduction of new system features or versions - Implement system customizations and optimizations based on production requirements - Assist with the rollout to additional sites - Quickly identify and resolve issues in the MES system

For an internationally active special machine manufacturer, we are looking for an experienced PLC programmer to implement challenging automation projects. The focus is on new programming and commissioning of control systems. - Typical tasks: development, testing and documentation of PLC software for new plants using Siemens SIMATIC S7 (TIA Portal) and/or CODESYS V3. Creation and adaptation of HMI visualizations (e.g. with WinCC Unified, TwinCAT HMI). Commissioning machines and plants on-site (including I/O checks, configuration of fieldbus systems like Profinet/EtherCAT, functional tests). Systematic error analysis and optimization of existing plants. Technical support for customer service. - Relevant technologies/tools: Siemens TIA Portal, SIMATIC S7-1500, CODESYS V3, Beckhoff TwinCAT, WinCC, various fieldbus configurators, EPLAN P8 (reading circuit diagrams). - KPIs/success metrics: adherence to development and commissioning schedules, reduction of commissioning time through high software quality, machine cycle time and availability (OEE), customer satisfaction after commissioning. - Special challenges: integration of hardware and software components from different manufacturers. Working under time pressure during on-site commissioning. Ensuring functional machine safety (safety PLC) according to standards (e.g. ISO 13849-1). - Deliverables: operational, fully documented PLC programs, final HMI projects, signed commissioning and acceptance protocols, creation or addition of operating manuals. - Best practices: structured programming according to standards (e.g. IEC 61131-3), modular and reusable software blocks, consistent versioning of code (e.g. in Git).

Design and build a modern data platform in the Azure Cloud for an e-commerce company. Implement scalable data pipelines and a lakehouse architecture. - **Typical responsibilities:** - Designing and implementing ETL/ELT processes with Azure Data Factory/Databricks. - Building and managing the data infrastructure (Data Lake, Synapse). - Developing data models and ensuring data quality. - Automating deployments using IaC (Terraform). - Performance tuning and coordinating with stakeholders. - **Relevant technologies, tools & methods:** - Azure Data Factory, Synapse, Databricks, Data Lake Storage. - Apache Spark, Delta Lake. - Python (PySpark), SQL. - Terraform, Azure DevOps. - **Typical KPIs & success metrics:** - Data latency, pipeline uptime (>99.9%), query performance, cost efficiency. - **Key challenges & risks:** - High data volumes, GDPR compliance, avoiding data silos. - **Deliverables:** - Production-ready data pipelines, structured data lake/warehouse, IaC scripts, technical documentation.

Building and evolving a test automation suite for the core applications of a large insurer to increase release speed and quality. - **Typical tasks:** - Analysis of test processes and identification of automation potential. - Selection, configuration and implementation of automation frameworks. - Development and maintenance of automated test scripts. - Integration of tests into CI/CD pipelines (Jenkins, GitLab). - Test data management and reporting. - **Relevant technologies, tools & methods:** - Selenium, Cypress, Playwright, Tosca, Postman. - Java, Python, JavaScript. - TestNG, JUnit, Cucumber. - Jenkins, GitLab CI, Docker, Jira. - **Typical KPIs & success metrics:** - Automation rate (>70%), reduction of test run time, defect detection rate. - **Key challenges & risks:** - Complex legacy UIs, stable test data management, script maintainability. - **Deliverables:** - Documented test automation framework, automated test suite, CI/CD integration, test reports.

A company is seeking an experienced Electrical Commissioning Engineer to support an industrial/utility project in Narva, Estonia. The role involves acting as the first point of contact on-site for electrical commissioning issues, reviewing complex documentation, and resolving design and installation challenges, particularly from third-party packages. The engineer will evaluate faults, propose solutions, and defend the client's position when necessary. Clear communication with stakeholders and independent client-side representation are key aspects of this role. - Act as the first point of contact on-site for electrical commissioning issues. - Review and navigate complex documentation related to electrical systems. - Identify and resolve design and installation issues, especially from third-party packages. - Handle MCCs, generic point lists, and interface mismatches. - Evaluate responsibility for faults: If blame is justified → propose and implement a solution. If blame is unjustified → defend the client's position. - Represent and communicate problems clearly to relevant stakeholders.

A company is looking for a specialist Construction Manager for Electrical Engineering and a specialist Construction Manager for Process Control (Siemens T3000) for a challenging project. The goal of the project is the technical monitoring and control of the process control interfaces of the existing plant during the integration of the new system, as well as ensuring quality and contractual compliance during the construction and commissioning phase. The role requires intensive coordination and oversight of planning interfaces due to the size of the project. The Construction Manager will work closely with control engineers, planners, experts, and contractors to ensure the successful delivery of the project. Main tasks: Professional monitoring of the process control interfaces of the existing plant during the integration of the new system Professional management of control engineers, planners, experts, and contractors - Preparation of specialized and project phase–dependent documents - Participation in project meetings and negotiations - Supervision of quality assurance and quality control during the construction and commissioning phase - Advice on process control commissioning - Technical coordination with design engineers on quality monitoring tasks - Monitoring contractual compliance and performing quality audits - Participation in safety meetings and implementation of measures to address identified issues